I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Ver mais
A empresa respondeu
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Ver mais
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Escrito pela empresa
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Chris was very helpful and polite sorted out my new contract for me didn't take long at all very good service

Resposta da Vodafone UK - Sheffield Crystal Peaks
Chris was very helpful and polite

Resposta da Vodafone UK - Sheffield Crystal Peaks
Great experience 👍 sorted a fault on our phone and upgrade of the wife's phone made us all happy again, brilliant.

Resposta da Vodafone UK - Sheffield Crystal Peaks
I was served by Chris at Crystal Peaks Vodafone shop . I needed an upgrade and Chris dealt with my transaction. He was really helpful . I wouldn't hesitate to use this branch again

Resposta da Vodafone UK - Sheffield Crystal Peaks
Went to the Crystal Peaks store for broadband and was served by Reece. He was excellent. Very polite and extremely informative. He was never pushy like some sales people and explained everything clearly. What a true professional he is. Cheers Reece!

Resposta da Vodafone UK - Sheffield Crystal Peaks
Very good service ,knowledgeable staff especially Natasha who saved us money even after upgrading everything. Well done.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Was in store and Natasha was dealing with my contracts and saved me money on it all and very helpful

Resposta da Vodafone UK - Sheffield Crystal Peaks
Went to Vodafone store in Crystal Peaks for an upgrade where I was dealt with by Reece. Absolutely top customer service and patience in talking me through things and managed to get me a new phone faster broadband and a better air time plan for cheaper than before. Very highly recommended young man cheers Reece.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Paul was very helpful when upgrading my phone, friendly 10/10 service and everything went great

Resposta da Vodafone UK - Sheffield Crystal Peaks
Natasha was approachable, friendly, patient and professional. She gave me very good information about the products,especially about the payments I would be making over the contract period and about Fibre To The Property which I will be having.
Excellent customer service with a smile!
I wish Natasha all the best for the future.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Went in vodafone shop as needed to discuss payment on broadband spoke with Reece very welcoming and gave us good information regarding our broadband so we sighed up for another 24 months 😀
Thanks Chris and Julie

Resposta da Vodafone UK - Sheffield Crystal Peaks
Lovely friendly experience. Chris at the Crystal Peaks branch was more than happy to help us.
He helped us to select a new contract for SIM only, broadband and a tablet and still managed to save us some money. 5* service.

Resposta da Vodafone UK - Sheffield Crystal Peaks

Resposta da Vodafone UK - Sheffield Crystal Peaks
Really helpful friendly person, very pleasant experience. Have spoken to Reece before and he is a credit to the company.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Very polite and helpful staff my husbandhas never had any problems with your company so I though6 l would change over to you .

Resposta da Vodafone UK - Sheffield Crystal Peaks
The customer service I received from Chris was exceptional.
He was knowledgeable, kind and extremely helpful. He was very patient and understanding of my circumstances.
I cannot thank him enough.
I really appreciate the time he took to help me today.

Resposta da Vodafone UK - Sheffield Crystal Peaks
Paul at Crystal Peaks was great, I came in to get an upgrade on my phone but really didn’t know what I wanted. He took the time to go through multiple different phones, brought them to the desk if they were available in store and took me through the monthly breakdown of each one so I could decide what was best for me even if it did take me a while to decide! At no point did I feel rushed, he took the time to make sure I ended up with the right phone for me, overall great experience

Resposta da Vodafone UK - Sheffield Crystal Peaks
Natasha the lady who helped us was brilliant from start to finish I

Resposta da Vodafone UK - Sheffield Crystal Peaks
Great Service
Have been with Vodafone for years always come back as they have served me well, always willing to make things more affordable, i come in to see about trading in my iphone 15 and seeing if i could get a 17 in which was successful. I spoke with Chris he helped me get the contract to a price that suited and let me know i could bring my old device back in store which is ideal as i work round the corner. Happy with the outcome

Resposta da Vodafone UK - Sheffield Crystal Peaks
The assistant who served my needs was very knowledgeable,understanding and helpful. He went to the trouble of finding the best possible deal to suit my situation efficiently.

Resposta da Vodafone UK - Sheffield Crystal Peaks
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