Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Ver mais
A empresa respondeu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stirling
Escrito pela empresa
Informações de contacto
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
4,9
Excelente
205 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Phone transfer
I needed help to transfer the data from my old phone to my new phone. Liam was able to transfer everything across despite the issues because it was an old phone. I was very happy with his service
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Susie!
Susie saved the day by helping me get set up with a UK number! She was friendly, answered any questions I had, and helped me find the best suited plan for my needs.
Thank you again!
16 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi Paige. Thank you for your review for Susie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help in finding suitable SIM and Internet contract
Excellent service, helpful staff at the Stirling branch, and a very good deal. Liam went the extra mile to find a solution that suits my current needs. Very much appreciated and highly recommended.
14 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Elyse was wonderful
Elyse was wonderful, Incredible service and Easy to work with.
14 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Stirling Store
We visited today and Alex attended to us. He was very clear at giving us all the options so that we could choose what suited our needs best. Alex was very professional and polite and friendly. Would recommend this store.
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Alex did an excellent job
Alex did an excellent job, great service all round
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Explained everything very clearly and…
Explained everything very clearly and answered all our questions.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great product knowledge from the young…
Great product knowledge from the young lady who dealt with us today. First class communication skills, lovely friendly manner. Not only did we upgrade a mobile phone but she saved us a fortune on our broadband by switching over to Vodaphone.
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We appreciate your wonderful review and highlighting the team member's expertise. We're happy to hear that they provided excellent service and helped you with your mobile and broadband needs.
Thanks,
Vodafone Social Media Team
Ronnie was patient
Ronnie was patient, competent and not only sorted out our issues but got Vodafone a new broadband customer as we took out a contract with you. Gave us excellent advice on using mobile phones abroad. Full marks.
31 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone Broadband Switchover
I visited Vodafone in Stirling today and was greeted by a lovely young man named Alex. I explained my broadband situation and he sorted me out with a great two year deal. He was very patient and helpful. Alex also contacted our old broadband provider to save me the hassle of cancelling. Now just waiting for it all to be switched over. Fingers crossed this part is just as easy.
28 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey William,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful team members
I had great service from 3 different team members in this store. They were all very friendly and helpful, and very knowledgeable. I was grateful to be able to sort out my phone contract in person as I find the website process more confusing than it used to be.
Particular shout out to Lindsay, who helped with my trade in. Unfortunately I can’t remember the other team member names.
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Gill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The person (Lindsey) I dealt with was…
The person (Lindsey) I dealt with was informative and friendly!
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Cheryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into the store in Stirling…
Came into the store in Stirling expecting the usual off hand experience from broadband retailers. I was really surprised by the level of service that Lindsey gave us. Quick, efficient, everything explained and appointment for installation agreed.
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi Ian,
We're happy to hear that you were surprised by the great service you received in our Stirling store. We appreciate you taking the time to leave us this positive feedback regarding your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Purchase of an iPhone 16
On the two occasions that we recently visited the Stirling store, we were fortunate enough to be served by Lindsey. She was friendly and helpful, efficient and professional - a great asset to the company!
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi Elaine,
We're happy to hear that you enjoyed your visits to our Stirling store. We appreciate the feedback and it's great to know that the team member was so helpful and professional.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great service and good adviser
Great service and good adviser
Very polite and helpful with everything I asked for
17 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
Very helpful and friendly, went out of his way to help.
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam @ Stirling branch
Liam was very helpful and sorted me out with new iPhone/ contract etc. Patient/ professional/ polite. Many thanks it was great to have face to face contact instead of online!
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Mags,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service.
Declan was very helpful, informative & had excellent customer service skills. I am not a tech kid but he explained everything clearly. We left the store knowing that we were given the best deal for us.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Karen,
Thanks for the lovely review and fantastic support for Declan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lindsey from Vodafone stirling
Lindsey was very helpful and made me feel so welcome, she answered every question I asked and I could t thank her enough for how easy the whole process was.
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hey Andrew,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lindsey from the Stirling store was…
Lindsey from the Stirling store was very professional and helpful. Sending my faulty phone away for repair
22 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stirling
Hi Fiona,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lindsey —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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