Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Ver mais
A empresa respondeu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Ver mais
A empresa respondeu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.
Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.

Resposta da Vodafone UK - Stirling
Hayley was an amazing help today

Resposta da Vodafone UK - Stirling
Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)

Resposta da Vodafone UK - Stirling
Really good personal touches and rapport. Understood the needs of us and listened to all concerns. Was a to and fro all day with decisions so it was nice to refurn to him each time and get bespoke service

Resposta da Vodafone UK - Stirling
I was served by Liam, he helped add a roaming pass to my phone for my holiday trip to Spain. He was very helpful and friendly.

Resposta da Vodafone UK - Stirling
Quick and friendly service. Brandon answered all my questions.

Resposta da Vodafone UK - Stirling
Had a really positive experience today with Lindsey from the Stirling Vodafone shop. Ive been having a lot of issues with my broadband upgrade recently and went into the shop to see if they could help. Lindsey was so helpful and really lovely and positive and has made me remain a customer with vodafone as I was close to leaving. Thank you Lindsey for thinking outside the box and saving my sanity of no wifi 😊

Resposta da Vodafone UK - Stirling
Brandon has been exceptionally patient and knowledgeable a credit to your company.

Resposta da Vodafone UK - Stirling
Well informed and knowledgeable assistant that set up my last account

Resposta da Vodafone UK - Stirling
Ran in to change some details across three separate accounts. Was served by Susie and back out the door in minutes. Really helpful and friendly service as always

Resposta da Vodafone UK - Stirling
I have just been to the store in Stirling and had the most incredible service from a young lady called Lindsey. There was a query about fraud on our account and she provided us with information to contact the fraud team about our existing case and I will proceed to contact them.

Resposta da Vodafone UK - Stirling
Lindsey was very helpful and made the upgrade of both our contracts very easy.

Resposta da Vodafone UK - Stirling
Susie was absolutely brilliant throughout. She couldn't have been more helpful

Resposta da Vodafone UK - Stirling
I always find the staff in store the best. Polite, informative & helpful. Liam has been my go to person for the last few times & he always helps me out with what’s right for me & my usage. Thank you Liam you are a star

Resposta da Vodafone UK - Stirling
Helpful lad in the shop Liam, sorted me out with my roaming pass for Budapest

Resposta da Vodafone UK - Stirling
Spoke with Liam he helped myself and my girlfriend get set up with a new phone and sim excellent service fantastic work.

Resposta da Vodafone UK - Stirling

Resposta da Vodafone UK - Stirling
I was having the worst day I was returning my daughter’s phone and she hadn’t cleared it ! Nightmare
Anyway a lovely girl called Susie helped she was amazing !
She could see I was upset and asked me if there was anything she could do
It was so thoughtful

Resposta da Vodafone UK - Stirling
Prompt and efficient service. I got the information I needed to make decisions. Thank you to Susie who gave great advice and explanations, as well as being friendly and helpful.

Resposta da Vodafone UK - Stirling
Fantastic service from your rep Susie, she was so help explaining everything for my switch to Vodafone and the package I decided on. Very impressed. First class service!

Resposta da Vodafone UK - Stirling
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.