Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
A empresa respondeu
Localização
Alterar localização130 High Street, TS18 1AY Stockton on Tees, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Ver mais
A empresa respondeu
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Ver mais
A empresa respondeu
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stockton on Tees
Escrito pela empresa
Informações de contacto
130 High Street, TS18 1AY, Stockton on Tees, Reino Unido
4,9
Excelente
146 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went to see about a new sim or phone
Went to see about a new sim or phone. Assistant was extremely helpful in finding the best deal phone for me giving plenty of advice and transferring everything over to new phone. A real necessity for us older people!!
25 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Stockton to discuss and…
Went into Stockton to discuss and upgrade. Adrian upgraded me to two new plans with roaming for our trip to Australia. Thank you!
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went in for an upgrade
Went in for an upgrade, Liam was brilliant left happy
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hi. We're happy to hear that your upgrade experience was brilliant, and you left feeling happy. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent customer service
I have been a Vodafone customer for many years.
I particularly like the Stockton branch and where possible, I see Liam the store manager. He is very friendly, helpful and knowledgeable.
Nothing is too much trouble. When speaking with him I always feel that I have the right phone and contract for my usage.
I always get my new phone set up and data transferred over. Knowing that when I walkout of the shop,everything is there and ready to use.
Excellent customer experience.
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Liams a fantastic manager who has…
Liams a fantastic manager who has sorted everything out
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Joan,
Thanks for the lovely review and fantastic support for Liams.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store in…
I visited the Vodafone store in Stockton today to purchase a phone to use WhatsApp. I was happy to walk away with a phone that can do this so I can call my daughter in Canada.
23 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liam is very knowledgeable and…
Liam is very knowledgeable and friendly, i have been using the Stockton store for many years now and have never had a problem. Lovely staff, would recommend
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Adrian great…
Excellent service from Adrian great advice and help with settings up new products. Would highly recommend.
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Best Shop on the high street
Best Shop on the high street. Always welcoming. Help everyone with whatever they come in for. Would recommend.
27 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adrian was an amazing help helping me…
Adrian was an amazing help helping me find the best deal and best phone for me. He also helped with changing my name, great service, would recommend to anyone!
25 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very great service
Very great service. Understood what I needed from the very beginning. Great attitude. Very friendly and welcoming. The best service would recommend to anybody
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service is excellent
Service is excellent no need to go anywhere else for good service been with you for 20 years or more wouldn't go anywhere else xx Jo Larkin
28 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Liam!
Came into the store looking to change my phone, unsure with what options I had Liam explained everything and was very knowledgeable. He was very friendly and welcoming and sorted us a very reasonable deal.
16 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Lewis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Martin was excellent
Martin was so helpful and knowledgeable. He was so kind and patient and is a total credit to Vodafone. Thank you
8 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Louise,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service
Very helpful and friendly service
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hi Valerie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from 2 class…
First class service from 2 class operatives in your shop couldn’t ask for better
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter and Adrian were brilliant
Peter and Adrian were brilliant. We went into different Vodafone shops and spoke to sale assistants who were unhelpful. Peter and Adrian went above and beyond and resolved the problem and were so lovely and friendly
15 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hi Nicola. Thank you for your review for both Peter and Adrian. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mint Service
Peter informed me all about Tbilisi in Georgia amongst other Travel based convo. Look forward to the next video!
30 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey Ron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional customer service with Adrian
Aidrian was outstanding today with the help and support he gave us . We recently lost mam and today dads phone stopped working and he was very nervous that the battery wouldn’t last to firstly get the right new phone , the right price plan for him and transfer all his very precious memories and data over to the new phone . I can not stress enough how great Adrian was , he put us both at ease , selected the perfect new phone for dad and actually reduced our monthly payment around the 3 contract I have with Vodaphone . His knowledge and customer service is outstanding. He has taken what we thought could be a difficult experience and made it into complete customer satisfaction. I will always ask for his service for every visit going forward . Many thanks Andrea
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Stockton on Tees
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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