I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Ver mais
A empresa respondeu
Localização
Alterar localização56 High Street, GL5 1AS Stroud, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
A empresa respondeu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Ver mais
A empresa respondeu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stroud
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56 High Street, GL5 1AS, Stroud, Reino Unido
4,9
Excelente
216 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mustafa was truly AMAZING today
Mustafa was truly AMAZING today. So extremely helpful & so patient with me.
Thank you so very much for taking time & discussing all the different options available to me.
Brilliant customer care support.
A wonderful service thanks again Mustafa.
25 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Lorraine,
It's great to hear about your recent experience, and the service Mustafa provided. Thanks for taking the time to review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful service from Mustafa.
Wonderful service from Mustafa.
A wonderful human and very helpful.
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Alice,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mustafa could not have been more helpful
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Hazel,
What super feedback for Mustafa! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Been in to get my phone and internee…
Been in to get my phone and internee done and a bit cheaper. The lad charlie in there even did me a solid and moved all my data across for me. Helpful guys in there.
9 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Steve,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Mustafa
Went in to get a new broadband connection and the process was a bit complicated as I have just moved over to England, extra paperwork was required. Mustafa was patient, kind and friendly, which changed what could have been a frustrating situation into a favourable situation. Thank you very much for the fantastic and professional service.
9 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Fiona,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, Mustafa was super helpful and took time and care getting my family the best deals for our new contracts
7 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mustafa at Stroud branch
Mustafa was extremely polite, knowledgeable and helpful on both occasions that I visited the store. He discussed all my options and we discussed the pros and cons on different contract options
Thankyou
2 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good technical support with a smile
25 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Kevin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa in Stroud was really helpful…
Mustafa in Stroud was really helpful and friendly, explained everything clearly and gave me a good deal.
19 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Emma,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dale and Charlie were great in store
Dale and Charlie were great in store. They made my SIM only cheaper and had new home broadband. Great service in the Stroud store.
12 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi. Thank you for your review for both Dale and Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zara and Charlie were fantastic…
Zara and Charlie were fantastic helpers, clear and honest with the information they were providing me. Will definitely be popping in again for upgrades.
24 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Susan. Thank you for your review for both Zara and Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most helpful and knowlegable friendly…
Most helpful and knowlegable friendly service from assistant Luthor. Well done and thank you
18 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi there,
This is lovely feedback for Luthor. Thanks for your kind words and taking your time to share the experience
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was excellent
Dan was excellent, friendly and helpful. Informative
12 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Consumer,
Thanks for your feedback for Dan.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan helped me with my upgrade and made…
Dan helped me with my upgrade and made it really straight forward and clear which gave me confidence going forward with my phone bill and contract
11 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Jay. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adviser called Charlie helped me…
Adviser called Charlie helped me upgrade my daughters phone .very helpful ,clear and professional.
Gave clear and precise answers to all my questions.
Excellent service
17 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Robin,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Thorough advice in a friendly Shop
What made my experience great was how friendly Dan was when I arrived in the shop. He talked me through all that I needed to know, there was no sense of pushy sales, just welcome and thorough advice. Dan talked me through my options, could explain everything to me clearly and effectively and we also had a good chat. What an excellent service to have in Stroud Town. So much better than hours sat on the phone. ☎️
16 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Natalie,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great face to face service in Stroud
Supportive, friendly, helpful face to face service. Thank you so much, Dan at Vodafone in Stroud.
16 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Rachel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All went really well
All went really well. very very helpful.
Dan is great
16 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey Emily,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spoke to Dan who was helpful
Spoke to Dan who was helpful, and knowledgeable. He Answered all our questions and nothing was too much trouble.
15 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi NIKKI,
This is a great review for Dan. Thanks for sharing how he helped you.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Kind. Patient and come highly recommended
Went in yesterday a complete mess. Was honest and needed support. These guys were brillent. Kind. Extremely patient and utterly amazing with my hugely interactive one year old. Highly recommend.
They were not remotely pushy about their services. Listened well and heard my needs. Thank you.
14 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Michaela,
This is such an amazing review for our Stroud store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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