I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Ver mais
A empresa respondeu
Localização
Alterar localização56 High Street, GL5 1AS Stroud, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
A empresa respondeu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Ver mais
A empresa respondeu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Stroud
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
56 High Street, GL5 1AS, Stroud, Reino Unido
4,9
Excelente
216 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dan and Liv, we're very helpful today, it was a very good experience, in stroud store x
Dan and Liv were very helpful today, it was a very good experience in the Stroud store x
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Mrs C,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Stroud store with Dan and Liv.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service
Went into store was greeted by a member of staff called Kieran, he was friendly and helped me in my search for a new contract was very helpful and respectful. although I was just browsing he was really helpful in explaining everything to me.
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, sorted out my upgrade when I could do it online. Gave me lots of options to consider and found me the best deal. Thanks Dan 😊
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Tina It's always great to see when our team are able to help 😊
Thanks, The Vodafone Social Media Team
DAN & TEAM
Visited last week about renewing contract after it ended. Dan was helpful and said it would carry on for a few weeks anyway and I wouldn't be cut off! Popped back as suggested and Dan remembered me, got everything sorted quickly and it was £5.00 a month cheaper than originally - good service with a smile and also assisted on other queries of phone use without any problems ! Hope he got home in time for the England match!
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hello, Martin,
Thanks for taking the time to leave a review. It's always our aim to provide a great customer service, so it's wonderful to hear that you received it from Dan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service from Dan
Great service from Dan, listened to me and found a great deal. Very polite and kept me informed throughout. Thank you!
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Dan in Stroud
An absolute star
Went above and beyond
Thankyou Dan
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Jane. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Greet customer service
When I entered the store I was greeted by Kieren Reeves who helped me find exactly what I was looking for. Very polite and very helpful
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Callum. Thank you for your review for Kieren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was professional
Jamie...very professional and helpful. Made everything go very smoothly.
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Gerard. Thank you for your review for Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was helpful
Jamie was fantastic and the service was perfect as always.
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Morgan,
Thanks for the great feedback for Jamie, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Beats online experience by a mile
Tom was super helpful, informative with out being patronising.
He made the whole stressful business of getting a new phone easy and got a brilliant deal.
I’d tried to sort it myself online- won’t be doing that again!!
19 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi, Elizabeth,
It's great to hear about the positive experience which you had with Tom. We appreciate you taking the time to write in a review.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service at the Vodafone store in…
Great service at the Vodafone store in Stroud, Dan was so attentive and got me the best deal!
20 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Ella,
Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service adding a new line and…
Excellent service adding a new line and broadband. Would highly recommend!
15 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Ian,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan VF Stroud fantastic service
Thanks a lot for the quick and professional contract arraignment. Tailored and adjusted with no time. Thanks a lot
8 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Anton,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very friendly approachable and…
Very friendly approachable and supportive
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Lisa,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan was so helpful talking us through…
Dan was so helpful talking us through both phone purchase and the plan.
Very polite and helpful.
Would highly recommend.
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Shaun,
These are lovely kind words of feedback for Dan. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very useful
Spoke with Dan. He was very helpful and made the experience smooth and helpful.
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Aaron,
This is lovely feedback for Dan. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was fantastic and patient serving…
Dan was fantastic and patient serving us today! Very knowledgeable and kind!!
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Ellie,
This is a great review for Dan. Thanks for sharing this here. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kieran has done a fantastic job serving…
Kieran has done a fantastic job serving me in Stroud, lovely chap who took good care of me, assisting me every step of the way!!
18 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Giuseppe. Thank you for your review for Kieran. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan in Stroud
Dan couldn’t have been more helpful and friendly - explained the options clearly and suggested the best for me without trying to sell me the more expensive. Process of changing over was all very smooth.
9 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Stroud
Hi Caroline,
Thank you for your review and great feedback for Dan. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Stroud
Hi Lindie,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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