Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷♀️). We need more Jenifers in the world thank you amazing... Ver mais
A empresa respondeu
Localização
Alterar localização40A The Bridges, SR1 3LB Sunderland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Ver mais
A empresa respondeu
Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Ver mais
A empresa respondeu
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sunderland
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
40A The Bridges, SR1 3LB, Sunderland, Reino Unido
4,8
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jennifer was fantastic helping me with…
Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷♀️).
We need more Jenifers in the world thank you amazing person. Customer service exceptional.
24 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Beverley,
Thanks for the lovely review and fantastic support for Jennifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna is absolutely fantastic…
Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved two other numbers to Vodafone and our home broadband with a huge saving for all three contracts. Donna managed to save us £643 a year and was super lovely at the same time. Thanks again Donna!
19 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey JL,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna was extremely helpful and made it…
Donna was extremely helpful and made it very smooth and easy.
Very good customer service
14 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Donna is amazing
Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 every single time. Thank you Donna!
13 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
"Hey Jen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I spoke to Adilah she was amazing such…
I spoke to Adilah she was amazing such a good help!
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great staff good company
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Donna was really helpful and friendly
Donna was really helpful and friendly. She gave good advice and set up my son with a great deal. Happily recommend her.
8 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Aimee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice and made it clear what was…
Very nice and made it clear what was happening
lots of discounts
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Evie. This is fantastic to hear! We're so glad we could make everything clear for you and that you found our discounts helpful.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Resposta da Vodafone UK - Sunderland
Hey Lido,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Sunderland store on the…
I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim for the next 2 years.
25 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Julie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
we would like to thank anthony for his…
we would like to thank anthony for his excellent service and communication with us thank u
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It has been a pleasant experience with…
It has been a pleasant experience with Andrew who has explained all thank you Andrew your star
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Iris,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the bridges store Sunderland
I visited the bridges store Sunderland,
I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Steven, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very knowledgeable and helpful store…
Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic customer service and support
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you
2 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna was amazing her customer service…
Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!
2 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Kat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service Andrew
Outstanding service Andrew, Helpful + Undertsanding.
17 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant help from alex made…
Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.
8 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into Vodafone was seen by a young…
Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company
7 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was fantastic
Mark was fantastic. Very informative and helpful
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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