Jennifer was fantastic helping me with a faulty bran new phone. Her patience was amazing even when I became a little upset (dont know why 🤷♀️). We need more Jenifers in the world thank you amazing... Ver mais
A empresa respondeu
Localização
Alterar localização40A The Bridges, SR1 3LB Sunderland, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Donna gave us absolutely fantastic service in store today. My dad had recently received a new phone which wasn't working and Donna managed to get him a newer phone for a better price. We also moved tw... Ver mais
A empresa respondeu
Donna was ever so helpful in helping me choose a new phone and plan that was tailored to suit my needs. Thank you for being patient with me while I was in store, absolutely fantastic service 10/10 eve... Ver mais
A empresa respondeu
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Sunderland
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
40A The Bridges, SR1 3LB, Sunderland, Reino Unido
4,8
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Andrew’s customer service was excellent…
Andrew’s customer service was excellent today and was very accomodating throughout
Professional but also a good character
7 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jen is an amazing advisor
Jen is an amazing advisor. She really looks after her customers. Came back only for her cause she was so helpful and polite #5stars!!
5 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent from start to finish from…
Excellent from start to finish from Donna
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey An,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Donna very chatty…
Great service from Donna very chatty but also very efficient
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Mark,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna C was very helpful with me as a…
Donna C was very helpful with me as a first time customer. Explained the process in a straightforward way for me
28 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen is superb. So cheerful and fast while on the job.
Here at Vodafone Sunderland, Jen sorted my concerns with so much professionalism. She is superb.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with my elderly neighbour who…
I came in with my elderly neighbour who was having problems with phone and was very confused. Donna was brilliant with him, she was very patient and caring and resolved all his issues. The sevice was first class and she is a great ambassador for Vodafone
20 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Purchasing
I came in today to purchase a iPad, I was served by mark, he was a lovely man and made the experience and purchase very smooth and easy
12 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Donna was excellent
Donna was excellent. She arranged a phone upgrade and a more competitive monthly contract.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Only went into store to renew my…
Only went into store to renew my husband's phone contract however Andrew noticed my contract was due to end soon so helped us both renew with contracts that suited to our needs. He also suggested changing Broadband to a newer and cheaper option
4 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hi Roz,
Thank you so much for your wonderful review and the amazing support you’ve shown for Andrew —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Contract update
As an older couple we explained that we needed a little bit more time and explanation to chose the right deal. Jen took her time and made sure we knew what we had agreed in updating our contracts.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always happy to help
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by a store worker called Donna, she is wonderful and always has me leaving the store as a happy and satisfied customer.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Brandon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience in Vodafone…
Amazing experience in Vodafone Sunderland The Bridges this morning. Jen has been fantastic, ran through everything and massive amount of knowledge. Fabulous customer service
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Anthony
Great service from Anthony
Always recommend the Sunderland store to friends and family as I know they will look after their customers.
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Donna,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A happy experience and professionalism at…
A happy experience and professionalism at it best.
Always ready to help and makes sure you are happy leaving the store.
Many thank you to Anthony
Man of the day all time.
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Oluwatoyin,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and welcoming service
I’d been to several stores checking for good phone packages/deals and every single time I was dealt with by a rude or ignorant employee, today though I had Chloe helping me who took great care and consideration into helping me find what was right for me when I planned to get my new phone. She explained everything so easily and made it all very easy too understand, I can only recommend more people were like her in that line of work.
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Chungus,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Adilah.
Excellent customer service from Adilah.
Very helpful and knowledgeable.
Would definitely recommend
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome 👍
Andrew has been so amazing and very polite and friendly while we spent the time at Vodafone shop SUNDERLAND (Brigdes)
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Andrew,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was amazing today very helpful and…
Mark was amazing today very helpful and friendly 👏👏
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Joanne,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jen was brilliant
Jen was brilliant. She provided a quick and efficient service when I had an issue with my phone. Thank you very much.
Bernard Hope
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Sunderland
Hey Bernard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.