Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Ver mais
A empresa respondeu
Localização
Alterar localização4 Union Street, SA1 3EE Swansea, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
A empresa respondeu
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Ver mais
A empresa respondeu
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Swansea
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
4 Union Street, SA1 3EE, Swansea, Reino Unido
4,9
Excelente
262 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had Katie’s help me today and what a…
I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Nicola,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing and made sure we got…
Katie was amazing and made sure we got everything we needed she went above and beyond for me.
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey leah,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful and friendly.
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Lesley,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great staff
Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.
Thank you Ewan.
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Sandra,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan was a great help very polite can’t…
Ewan was a great help very polite can’t thank him enough
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Andrew,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Top service from rowan
Top service from rowan, lovely gentleman.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing such lovely service with the…
Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Hazal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited the Vodafone store in…
We visited the Vodafone store in Swansea yesterday and were helped by Maddie a lovely assistant who was so friendly, helpful and polite. Nothing was too much trouble for Maddie and she helped my husband and myself with our phone contracts and had so much patience with us. Every store needs a Maddie.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hey Pam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone Swansea
Been with Vodafone for over 30 years. Today I upgraded 3 phones with Ewan. He was very knowledgeable and discussed plans and eligible discounts. He was very efficient and clearly knew his stuff. Very pleased
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, friendly staff and highly knowledgeable. Katie Jones Guided me through all aspects of the contract and offers and was passionate about finding the right deal for me.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ethan L went above and beyond to help us
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ethan was so friendly and helpful with…
Ethan was so friendly and helpful with a long list i needed help with. He went above and betond to ensure everything i needed and wanted was met. I am 100% happy with the service provided.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Katie Jones has been fantastic
Katie Jones has been fantastic
So helpful and knowledgable an asset to your organisation 5⭐️
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Katie was very helpful and set up…
Katie was very helpful and set up cheaper contracts for both myself and my partner as well as new broadband for the house. She took time to explain everything, listen to what we wanted and was friendly and helpful.
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi. We're happy to hear that you found our employee helpful. It's great to know they explained everything clearly while setting up your contracts and broadband. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rowan was absolutely fantastic
Rowan was absolutely fantastic - so very patient, informative & couldn't help me anymore than he did - he is a credit to the store - Ewan was also fantastic - many thanks to these 2 lads
30 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi. We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the team members' patience and helpfulness. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an amazing experience to day with…
Had an amazing experience to day with both Katie, Jakub (particularly jakub)while ordering 3 news phones and switching to broadband. Would highly recommend anyone to use them in store for any of their needs ⭐️⭐️⭐️⭐️⭐️
28 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi. We're happy to hear that you had such a positive experience while ordering new phones and switching to broadband. We appreciate your high recommendation and thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan L was a real gentleman and helped…
Ethan L was a real gentleman and helped me thoroughly, great experience and helped me greatly thank you
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us; it's great to hear you were helped so thoroughly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was very helpful and honest and…
Katie was very helpful and honest and fast, we had really nice friendly conversations while going through the process of getting a new phone
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly staff
Very friendly staff - been coming here for years and everyone is always more than happy to help - Ethan C dealt with my upgrade enquiry and could not recommend him enough 🤘
16 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
Hi Jake. Thank you for your review for Ethan C. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing
Katie was amazing, so professional and informative.lovely disposition a real credit to your company.
15 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Swansea
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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