Yameen was so helpful, understood my needs completely and helped me set up my new phone. Would recommend the tunbridge wells store to anyone - all the members of staff are so friendly and always smili... Ver mais
A empresa respondeu
Localização
Alterar localização16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visted the Tunbridge Wells store last week to buy a new phone s26. Paolo, who helped me was very helpful, knowledgeable and professional. Great experience, highly recommend.
A empresa respondeu
Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Ver mais
A empresa respondeu
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Tunbridge Wells
Escrito pela empresa
Informações de contacto
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
321 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer experience for myself
Great customer experience for myself, I felt that it was highly welcoming as well as informative - big thanks to Saf for the help.
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Abe,
Thank you for the great feedback about Saf and the the customer service provided to you.
Thanks,
The Vodafone Social Media Team
Lex was incredibly henlpful and patient…
Lex was incredibly helpful and patient as I am not very tech savvy. Friendly service with a smile. Very pleased
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Thanks for your awesome feedback Tracey. IT's great to see Lex was so helpful and patient and explained everything you needed today.
Thanks, The Vodafone Social Media team
Resposta da Vodafone UK - Tunbridge Wells
Hi Dave,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey
Harvey was so helpful patient, kind and knowledgeable really great guy.
18 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi there,
It's great to hear about your recent experience and feedback for Harvey. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful
Amadeo was very helpful at the Tunbridge Wells store and went above and beyond when I wanted to upgrade my phone
11 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hello, Millicent,
Thanks for letting us know what an amazing job Amadeo did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Harvey
Harvey in Tunbridge Wells branch was very helpful and explained all the options well for a sim only plan which saved money. He also dealt with a cancellation of contract due to a death in the family and he was very respectful.
16 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hello, Dawn,
It's great to hear about the positive experience which you received in store from Harvey, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store served by amadeo
Came into store served by amadeo, helped with my yahoo email
11 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hello, Chris,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lex in the Tunbridge Wells branch was…
Lex in the Tunbridge Wells branch was really helpful
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Elinor,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo in the Tunbridge Wells branch…
Amadeo in the Tunbridge Wells branch was extremely helpful.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Tom,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the branch with Amadeo.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was a delight
Saf was a delight.
Very helpful esp. as I’m not tech savvy.
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Franca. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harvey from the Tunbridge wells…
Harvey from the Tunbridge wells precinct store was incredible, he went over and beyond!!!
I can’t thank him enough for sorting our daughter out with her first phone.
31 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience and knowledgeable staff
Came in last Thursday for some information about an upgrade and to look at some new handsets. Had a chat with the staff and spoke to Lex who was able to talk me through some of the handsets and different options, found it all a bit confusing at first but we were able to get through everything and he was very patient with my lack of tech knowledge! Thanks again for the help
22 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Resposta da Vodafone UK - Tunbridge Wells
Hey Chris, This is great to see!
Thanks for your lovely feedback, The Vodafone Social Media Team
Lex was brilliant!
Lex, thank you again for all your help the last few weeks! I'll be telling all my friends to come see you.
24 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Michelle, It sounds like Lex has been awesome and really helped with your issues.
Thanks for your awesome feedback for her, The Vodafone Social Media Team
Ali and Scott were fabulous today…
Ali and Scott were fabulous today helping me sort a new pay as you go for my son and sorting my contract. Thanks Team TW.
26 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Louise,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Ali and Scott provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Saf was very helpful & efficient in…
Saf was very helpful & efficient in explaining about my new phone. Excellent customer service.
22 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hello Deborah,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Assistant
Assistant - Amadeo
Very helpful, friendly and informative
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Harvey was extremely helpful and…
Harvey was extremely helpful and pleasant and gave me a great deal
15 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Helen,
This is lovely feedback for Harvey. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo helped me with Google
Amadeo helped me with Google. Very kind!
14 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Stefano,
Thanks for the great feedback for Amadeo, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Spoken to amadeo who helped me with my…
Spoken to amadeo who helped me with my phone
10 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Roger,
Thanks for reviewing and sharing this feedback for Amadeo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.