Yameen was so helpful, understood my needs completely and helped me set up my new phone. Would recommend the tunbridge wells store to anyone - all the members of staff are so friendly and always smili... Ver mais
A empresa respondeu
Localização
Alterar localização16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visted the Tunbridge Wells store last week to buy a new phone s26. Paolo, who helped me was very helpful, knowledgeable and professional. Great experience, highly recommend.
A empresa respondeu
Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Ver mais
A empresa respondeu
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Tunbridge Wells
Escrito pela empresa
Informações de contacto
16 Calverley Road, TN1 2TB, Tunbridge Wells, Reino Unido
4,9
Excelente
321 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dan was very helpful whilst I was…
Dan was very helpful whilst I was getting a new phone for my son. Very knowledgeable and patient!
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Lucy. Thank you for your review for Dan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Dan
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Ed. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf and Phoebe were absolutely amazing
Saf and Phoebe were absolutely amazing! Went into Vodafone to sort a smashed phone and they kindly went through each option. We were in there for 3 hours! Supported us with everything and we left with a brand new phone. Excellent service! Would highly recommend!
5 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Thanks for sharing your fabulous feedback, Aria. It's amazing to see the team got your query sorted and left such great impression too. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo was brilliant
Amadeo was brilliant. Super helpful , very patient and courteous with me . He made the experience a pleasure , what a nice guy . Thank you Amadeo.
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Harvey was brilliant
Harvey was brilliant, very helpful and efficient
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi there,
Thanks for sharing your fabulous feedback for Harvey. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good advice from Saf
Really good advice from Saf, honest and open
20 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Richard. Thank you for your review for Saf. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience with…
I had a fantastic experience with Vodafone when I went to get a new number. The staff were incredibly friendly and helpful, providing great advice to help me choose the best option. Their professionalism and customer service made the entire process smooth and easy, especially Harvey and Amadeo. Highly recommend!
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Clara,
Thanks for your review for Harvey and Amadeo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amadeo was exceptional
Amadeo was exceptional. I have had real concerns with my sims and had previously tried another Vodafone store with no success. Amadeo has restored my confidence. Polite, professional and skilled. Excellent
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about Amadeo's customer service and how he turned around you experience to a better one.
Thanks,
The Vodafone Social Media Team
Dan was fantastic
Dan was fantastic, excellent service! That’s why we stay with Vodafone!
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the amazing feedback.
Thanks,
The Vodafone Social Media Team
Thank you lex
Thank you lex, gave me a good deal and was very friendly and was knowledgable!
31 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Verity, It's good to hear Lex gave you such a great deal.
Thanks, The Vodafone Social Media Team
wonderful speaking to lex
wonderful speaking to lex, very helpful!
31 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Margo,
What lovely feedback for Lex! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Let was very helpful and professional
Let was very helpful and professional
31 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Thanks for the five star review, Jane. It always great see we've delivered great service. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff!
Just visited Voda phone Tunbridge wells.
The staff there were great! Very helpful especially Saf.
Thank you!
28 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Harvey has sorted out loads of problems…
Harvey has sorted out loads of problems with Vodafone. Literally a lifesaver!
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Neil,
Thanks for your review for Harvey. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Saw Ami in Vodafone Tunbridge Wells
Saw Ami in Vodafone Tunbridge Wells
Great guy, helped with the issue. Highly recommend.
Saw Safi on Saturday, very knowledgeable, a great help with working out what phone would be best.
23 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Lisa. Thank you for your review for Ami and Safi. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saf was a great help in Tunbridge…
Saf was a great help in Tunbridge Wells, very informative and personable.
Great experience
13 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchasing new phone
Saf at Vodafone Tunbridge Wells was incredibly helpful when I was purchasing a new phone. Made sure I was offered the best deal and also made sure the contract was clear with no hidden costs. Super customer service
13 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hey Andrew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was exceedingly helpful and patient…
Dan was exceedingly helpful and patient AND he sorted my problem in 10 minus. Very very grateful. Frazer
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Frazer. Thank you for your review for Dan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Saf and he was a real…
I was served by Saf and he was a real delight!
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Evie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Saf's delightful customer service.
Thanks,
The Vodafone Social Media Team
I was served by Saf and he very helpful.
29 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Tunbridge Wells
Hi Sneha,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Saf's great service.
Thanks,
The Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.