Vodafone UK - Wigan Opiniões 

243
•
TrustScore: 5 em 5

4,9

Unit 33,Grand Arcade, WN1 1UG Wigan, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Wigan

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Unit 33,Grand Arcade, WN1 1UG, Wigan, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

243 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(243)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect advice

Perfect advice
Great service and very helpful information after few minutes I went at home happy with contract what suit me the best .
Very polite helpful staff and special thank you to Matt.
Thank you for make my days easy by your good advice

6 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Adriana,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kudos to the Vodafone team

Kudos to the Vodafone team, and in particular Tom, who served me with patience, logical explanation and a beautiful smile throughput.He even explained the benefits of upgrading my mobile service through Vodafone as well.

2 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Heather,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Grand Arcade Troopers

Thank you to Alex and Matt at the WiganGrand Arcade store for the great customer service and helping me go through my options your a credit to the store you enjoy the job you do and the service was with a smile to all the customers (it was busy) thank you Rebecca.

2 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Rebecca,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Matt at Grande…

Great service from Matt at Grande Arcade shop in Wigan. Matt took the time to get my son a great phone deal and explained everything step by step. Fantastic service!!!

27 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Tammy,

Thanks for the lovely review and fantastic support for Matt. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Tom.

Wigan Galleries store. Clean and well presented. All staff members were welcoming and acknowledged us during our time in store. Excellent service and support from Tom. Very pleased.

29 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Helen,

Thanks for the lovely review and fantastic support for Tom. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was served by Matt today he is super…

I was served by Matt today he is super friendly and super knowledgeable
Helped me with any questions I had and made me feel comfortable

29 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Delaney,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and knowledgeable

Went in the other day and got some help from Matt, I've been after a new phone and he was super helpful an knowledgeable. Definitely coming to him again.

24 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you to Alex and Matt at Wigan…

Thank you to Alex and Matt at Wigan Vodafone branch
Signed up to Vodafone broadband today.
They were both so helpful and professional and made the process very easy

24 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Julie,

Thanks for the lovely review and fantastic support for Alex and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Incredibly friendly and helpful

Alex and Justyna who served me were incredibly helpful and friendly, explained everything clearly and even helped me understand the detailed breakdown of my upgrade. Highly recommend these guys!

22 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Cal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service and great deals

Went to wigan Vodafone to get new iPhone 13 for my daughter , spoke to new guy called matt , after going through options turns out better deal on iPhone 15 , daughter very happy and I upgraded my sim to better deal too. Fantastic service and great knowledge of phones and the deals. Thanks for everything great experience and fantastic customer service.

19 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Matt,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I bought a new phone and contract…

I bought a new phone and contract yesterday in the grand arcade at wigan
I was served by a very helpful polite and courteous young man named Matt who works part time there.
May I .just say that his manner to say nothing of his obvious knowledge and love of his job makes him a huge asset to this business and he deserves to go far with you.

18 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Christine,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Incredible warm welcome

Came in today for upgrade, Was greeted by young chap who introduced himself as Matt , well presented and professional. Listened to what I needed , offered support and then directed me to another staff member who he introduced as Tom. Tom took over and upgraded my account as I was out of contracted and on an old phone.
I was skeptic as I usually do things online. But the way I was greeted and treated at this store was incredible. I'll be back soon for my broadband. Thanks

4 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey David,
 
This is fantastic to hear! We really appreciate the feedback. Glad to know you were assisted nicely by Matt and Tom.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service and amazing staff

I came into the store looking for a new home broadband and a general mooch. I was approached very warmly by 'Matt' who took time to understand me and my needs before recommending anything. He was very educated and informative, taking his time to help me understand details with numbers, as I struggle with that aspect. It was a fantastic experience and I left with just what I needed. The whole store of Staff on the day were very helpful and polite and made for a very great experience! I would definitely recommend this store and will be back :)

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Tamika,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience at Vodafone

Great experience at Vodafone, Matt and Tom know there stuff. Thanks to these guys I've got new iPhone 16 pro max.

Got to know my needs and and requirements so happy.

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey David,

Thanks for the lovely review and fantastic support for Matt and Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

new vodaphone contract

we were served by Tom.Very knowledgable, very helpfull and very nice young man.
In and out quickly and a very good deal.
All in all an excellent experience.

26 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hey Barry,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service

16 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I visited Vodafone Wigan today and did…

I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite often to check if we were OK and offered to assist. Overall it was such an enjoyable experience that made me feel really valued as a customer. I'm glad I visited the store.

15 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hi Paul,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Outstanding Supporting

Absolutely amazing service from Callum. Went through everything for me. Made sure I was getting the best deals possible and explained the whole process.

1 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Seth was brilliant and friendly and…

Seth was brilliant and friendly and efficient. But your system was very slow.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hi Donna. Thank you for your review for Seth. Minus the system issue, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Callum made us feel very welcomed

Callum made us feel very welcomed, really chatty and friendly while we was getting a new phone and upgrading, would definitely go back to him.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Wigan

Resposta da Vodafone UK - Wigan

Hi. Thank you for your review for Callum. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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