Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
Localização
Alterar localização125 High Street, SO23 9AS Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Ver mais
A empresa respondeu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Ver mais
A empresa respondeu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Winchester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
125 High Street, SO23 9AS, Winchester, Reino Unido
4,9
Excelente
230 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always pleased with service in store
Always pleased with service in store, everyone is pro active and always helpful. Fantastic service given everything is online now a days. Much appreciated thank you Connor and Dominic for helping.
5 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Sally,
Thanks for letting us know what an amazing job both Connor and Dominic did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Harvey
Great customer service from Harvey! Very happy with new phone and contract :)
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Rachel,
This is lovely feedback for Harvey. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Outstanding Experience
I have just visited Vodafone in Winchester.
I was greeted by Alexei & his team ,Harvey & Jack . They were courteous , knowledgeable and very approachable. Their customer service was second to none , even offering to get my wife and I a coffee. I’ve been with Vodafone along time & this is the greatest experience we have ever encountered in their shops .
I highly recommend.
Geoff & Nikki Amey
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Geoff,
Thanks for letting us know what an amazing job Alexei, Harvey and Jack did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great team, very efficient
Great team, really quick service. Got exactly what I wanted and needed, Thanks Winchester!
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Harvey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Winchester
Hi Jon,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful chap who was concise and…
Helpful chap who was concise and friendly
27 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alexei was very helpful in the…
Alexei was very helpful in the Winchester store and so were his staff and they all deserve a pay rise 😉
20 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I thought Alexei was very helpful
I thought Alexei was very helpful, it would of helped if I could remember my security pin, please upgrade your systems to run frater and merry christmas
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey there,
Thanks for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service from staff
Very good service from staff, especially Jack.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing Service from Alexei in Vodafone Winchester!
Alexei was very professional and gave me a very in-depth understanding on my purchase but also to all the other options available too! Great customer service and great smile too!
7 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Brad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
AWESOME SERVICE!!
Came in to switch from Tesco and was help all the way through the process with knowledge and confidence on all aspects of the sale. A*** service from Jack and others who help along the way in store.
8 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Millie
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team
Highly recommend
Connor and Harvey got me an amazing sim only deal, and as a new customer you are very impressed with the customer experience and knowledge Connor had
22 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great knowledgeable service from Jason…
Great knowledgeable service from Jason and Dom
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Charlotte. Thank you for your review for both Jason and Dom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience
I had a great experience. I was assisted by Jordan who’s amazing and very helpful. 👌
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Kriz,
Thanks for taking your time to leave this review for Jordan.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan was excellent
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Casper,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
We received the best customer service…
We received the best customer service ever at Vodafone in Winchester. Jordan talked us true our options. He had great patience and he gave very trust worthy recommendations.
23 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Jordan solved our needs
Jordan solved our needs, we were very satisfied. Thanks for being so nice and kind.
5 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Nicole. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had great service and help by Jordan in…
Had great service and help by Jordan in the Winchester shop after having our phones compromised. He spent some time assisting us after an exceptionally busy day without even a lunch break. A credit to Vodaphone.
1 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi Janet,
Thanks for taking the time to review, and share your experience in our Winchester shop. It's so great to hear how Jordan was able to help, and provide fantastic service.
If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Winchester
Hey Susan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alexei was so helpful and professional …
Alexei was so helpful and professional in both the purchase and set up of my new I phone pro especially with helping me transfer my old phone to the new phone as I was a bit stressed with the process but he completely put me at ease! Thank you so much, very grateful!
26 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Anita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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