Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
Localização
Alterar localização125 High Street, SO23 9AS Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Ver mais
A empresa respondeu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Ver mais
A empresa respondeu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Winchester
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
125 High Street, SO23 9AS, Winchester, Reino Unido
4,9
Excelente
230 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hannah and Maddie helped with my phone…
Hannah and Maddie helped with my phone transfer to make things easier for me. Appreciate all the help!
28 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Jimmy,
Thanks for the lovely review and fantastic support for Hannah and Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel was amazing!
Samuel was incredibly patient and friendly. We had an issue with a credit check and after over an hour of his hard work, he was able to fix problem. Really appreciate all the effort he put in - it definitely wasn’t easy! Thank you :)
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Georgia,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very professional customer service from…
Very professional customer service from Hannah at the Winchester shop. Brilliant. Thank you!
Order number SBL - 1000000830440113
Code 3891
18 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Winchester
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Maddie
Excellent service from Maddie. Very helpful and informative.
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Gregory
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. very good advice and Maddie was very helpful and superb!
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Judith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant just great service and help…
Brilliant just great service and help setting up my new personal phone. Thanks Maddy and Hannah
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Andrew,
Thanks for the lovely review and fantastic support for Maddy and Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hannah was excellent
Hannah was excellent! Got both my upgrades done for a great price :)
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Harvey,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Expert help with no hassle
Hannah was extremely knowledgeable, very quickly established what I was seeking. Gave me the confidence to update my phone and offered a full service to do the update with no hassle. I had been dreading having to do it as I always seem to get issues with technology but this was a great experience. Thanks Hannah
17 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey there,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was amazing and really helped
Hannah was amazing and really helped
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Gary,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Hannah and Archie .
Hannah and Archie .. absolutely brilliant
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey,
Thanks for the lovely review and fantastic support for Hannah and Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service Winchester
Hannah in Winchester store was so helpful, explained everything very clearly and was very knowledgeable about the phones and the options available to us.
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hey Daz,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
James was amazing and super helpful. Sorted out some issues for my father and I very quickly.
18 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
We're happy to hear that the support was helpful and efficient in resolving the issues. We appreciate you taking the time to share your positive experience and thanks for mentioning our agent James.
Thanks again,
Vodafone Social Media Team
Amazing service from Archie
Thank you to Archie who was great, patient and helpful and explained things very clearly! Very pleased !
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
James gave great customer service
James gave great customer service, will always recommend Vodafone Winchester.
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Archie was great
Archie was incredibly efficient, helpful and informative and went out of his way to help. Other staff members also really friendly.
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our team members helpful and efficient. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Hannah and Archie were extremely…
Hannah and Archie were extremely helpful with my phone and broadband upgrade this past weekend and never rushed the process and provided some good guidance and tips. I did not expect such brilliant customer service. Hannah - you made my day.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi. We appreciate you sharing your positive experience! We're happy to hear that you received such great support during your phone and broadband upgrade. Thanks for the lovely review! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was amazing helped me out so…
James was amazing helped me out so quickly and sorted me long term to. Defo go here again thank you
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi. We're happy to hear that you had such a positive experience. It's great to know that we could assist you so quickly and effectively. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Hannah.
Had a brilliant experience in store with Hannah today. Hannah was helpful and explained the various contracts and entertainment plans I could choose, I left with a plan I was much happier with after switching from a more expensive comparator company! Would return again to Vodafone Winchester for any of my needs.
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
Hi. We're happy to hear that you had a brilliant experience in our store. It's great to know that our team member was helpful in explaining the plans to you, and that you are much happier with your new plan. We appreciate your positive feedback and look forward to seeing you again. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful knowledgeable & friendly…
Very helpful knowledgeable & friendly staff. All were brilliant with helping my questions (I went in 3 times!) and James who ended up sorting my contract was polite, courteous and helpful. I would highly recommend this store & the Vodafone staff there should anyone need advice or support with their phone or contract. Thank you to you all
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Winchester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.