Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
125 High Street, SO23 9AS Winchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Ver mais
A empresa respondeu
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Ver mais
A empresa respondeu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Ver mais
A empresa respondeu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver mais
A empresa respondeu
Escrito pela empresa
125 High Street, SO23 9AS, Winchester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Maddie was very helpful with transferring my new phone. I went into the Vodafone to set up a new upgrade in store and Maddie helped me move all my data to my new phone. I appreciate all the help from the Staff in Winchester.

Resposta da Vodafone UK - Winchester
Hannah was very helpful. Sam helped transfer my phone. Thank you.

Resposta da Vodafone UK - Winchester
Maddie was super helpful transferring all my data over from an old phone to a new one. No hassle just sorted. Quickly. Doubt I would have the same experience in another phone store. Thank you Vodafone Winchester

Resposta da Vodafone UK - Winchester
I visited the store to upgrade my phone. Having looked at my options online, I was still unsure which phone to select, and needed help. Having discussed it with Maddie I was able to make an informed decision, thanks to her expert and comprehensive advice. Maddie was professional, knowledgeable, patient and friendly.

Resposta da Vodafone UK - Winchester
Hannah was so helpful and patient. She talked through everything clearly, going out of her way to help me and get me a good deal, and it didnt even take too long. Thank you!

Resposta da Vodafone UK - Winchester
Excellent customer service from all the staff. The various options were explained and i was asked relevant questions so they could understand which device and plan would best suit my needs. Also really appreciated the help with transferring the data from previous phone.

Resposta da Vodafone UK - Winchester
James was very helpful and knowledgeable, great service, Thank you!

Resposta da Vodafone UK - Winchester
James was friendly and courteous and, while he had never encountered a problem like mine before, he had it fixed within 20 minutes, issuing me a new SIM at no extra charge.

Resposta da Vodafone UK - Winchester
Hannah was brilliant helping us. She is knowledgeable and made suggestions that really work for us. She was patient with all our questions and made sure we were satisfied. She’s a real professional.

Resposta da Vodafone UK - Winchester
Excellent customer service from Maddie. Went in to the store ad-hoc, undecided if I should upgrade. After speaking to Maddie, I decided to purchase. Assisted with guidance, transferring Apps etc. Really helpful, with a good sense of humour. Thank you Maddie.

Resposta da Vodafone UK - Winchester
Massive thank you to Hannah at Vodafone Winchester for all her help with sorting out my new phone. Excellent customer service and she went above and beyond to get my phone sorted so thank you Hannah !

Resposta da Vodafone UK - Winchester
I was helped at the Winchester branch by James. It was a wonderful experience and he is fantastic.

Resposta da Vodafone UK - Winchester
Yesterday my wife & I visited our local store in Winchester and received great advice and help from staff member Archie. He answered all our questions and gave faultless service throughout. He is a real credit to Vodaphone. 10/10!

Resposta da Vodafone UK - Winchester
Archie was 1st class !
I was in desperate need to upgrade my phone. He sorted out the best contract for my needs and then uploaded everything from old phone to my new one .
Great team in the Winchester branch made me feel welcome and were very knowledgeable and professional.
Shout out to Hannah for her assistance.

Resposta da Vodafone UK - Winchester
Mandy was amazing! Very helpful!! She took as much time as needed to deal with my request. Thank you!

Resposta da Vodafone UK - Winchester
I went into the local Winchester Vodafone branch to get a new handset .I met a young assistant called Archie . He was so kind , helpful and patient and sorted out transferring all my apps and data from my old phone to my new phone . I asked alot of questions which he always answered with a smile on his face . The next day I had to go in again as I wasn't sure about something and again Archie sorted my problem out efficiently and quickly.

Resposta da Vodafone UK - Winchester
Samuel has been very helpful and informative. Great customer service!!

Resposta da Vodafone UK - Winchester
I went in to the Vodafone store in Winchester last Friday and they were very friendly and helpful and were very shocked at how badly O2 treated me and they Even laughed about O2 and said the person he had in the store 15 minutes before me had the same problem as I did with O2.

Resposta da Vodafone UK - Winchester
I went in to Vodafone on Friday last week and they were very friendly and very helpful they were in Winchester store and he knew what I needed as I told them what happened with the last phone provider which was the most poorest provider ever which was O2 and I will stick with Vodafone and I won’t change to nothing else because Vodafone is the best it is so Vodafone 10/10 much more better than O2 which I give -10/10

Resposta da Vodafone UK - Winchester
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