For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able... Ver mais
A empresa respondeu
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able... Ver mais
A empresa respondeu
Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... Ver mais
A empresa respondeu
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... Ver mais
A empresa respondeu
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 10 The Woolgate Centre, OX28 6AP, Witney, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My brother who took out the contract has learning difficulties and struggles to hear as he’s hard of hearing
Elliot was very patient with him and explained everything to him very clearly
He made the whole process so easy and set everything up for him to start using the phone when the sim switches over from ee

Resposta da Vodafone UK - Witney
Excellent customer service from Elliott. He went above and beyond to try and solve damage to my property following poor installation. 191 didn't want to know initially until he got involved.
Cannot thank the staff enough for their patience and support.

Resposta da Vodafone UK - Witney
The assistant manager Jomil could not have been more helpful and personable. We went in knowing roughly what we wanted. He understood perfectly what our needs were and provided us with loads of useful information and what we see as an ideal package. He spent a long time with us, including after hours, all with with a smile and kind chitchat. A great experience when switching provider. He is a great asset for Vodaphone.

Resposta da Vodafone UK - Witney
Dear Manager,
My name is sheila. I saw dylan today and i was going to change network but thanks to dylan he was fantastic and sold me the right deal for my needs. 10/10 for the team in the witney branch, dylan was patient and helpful i will definitely be returning, he has saved me over £50

Resposta da Vodafone UK - Witney
Served by brolwin excellent service problem resoled very quickly

Resposta da Vodafone UK - Witney
Got a good contract from Brolwin. Sorted all issues!

Resposta da Vodafone UK - Witney
Elliot was very welcoming and helpful, he sorted us a great deal with an iPhone 15 pro, great service.

Resposta da Vodafone UK - Witney
Friendly staff - Brolwin- set up my new phone and plan easily. Good advice given 5*

Resposta da Vodafone UK - Witney

Resposta da Vodafone UK - Witney
An above and beyond excellent service from Jomir, Assistant Manager, when I upgraded. His attention to detail and service was faultless and more than I could have expected. He stayed over an hour beyond closing time to assist with the whole situation on NYE.
Having had an ongoing billing problem too Jomir and Naj and Elliot all helped try to resolve the issue in tandem with upgrade as I’d spent two hours on phone to customer service…sadly still not resolved by customer service! The store staff are to be applauded for their ongoing excellent service and approach. I have been in on several occasions and always gain this help. They are to be recognised for their skill, expertise and service. Thank you!

Resposta da Vodafone UK - Witney

Resposta da Vodafone UK - Witney
Brolwin was very helpful with getting a new phone, very happy!

Resposta da Vodafone UK - Witney
Very excellent and helpful service from Brolwin

Resposta da Vodafone UK - Witney
Brolwin absolute star, really helpful!!

Resposta da Vodafone UK - Witney
Brolwin was very helpful and nothing was too much trouble.

Resposta da Vodafone UK - Witney
Had a nice experience with Brolwin in getting a broadband and sim . Thanks

Resposta da Vodafone UK - Witney
Elliot the manager was great, patient and helpful! Give him a bonus!

Resposta da Vodafone UK - Witney
Brolwin, was fantastic and very helpful fixing my phone! Thanks

Resposta da Vodafone UK - Witney
Dilwaar was unbelievably helpful and attentive. Great customer service and experience!

Resposta da Vodafone UK - Witney
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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