For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able... Ver mais
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Localização
Alterar localizaçãoUnit 10 The Woolgate Centre, OX28 6AP Witney, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... Ver mais
A empresa respondeu
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... Ver mais
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An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Witney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 10 The Woolgate Centre, OX28 6AP, Witney, Reino Unido
4,9
Excelente
153 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Elliot (Witney) was VERY helpful re my…
Elliot (Witney) was VERY helpful re my recent bill and has reduced my phone use bill by about £7.
17 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Rosemary,
Thanks for the lovely review and fantastic support for Elliot.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service from Witney
Took my phone into Vodaphone metro centre on Wednesday, they replaced my SIM card telling me the sim would be working 2 hours later. 4 days later still not working. Took the phone into Vodafone Witney today and Brolwin seamlessly replaced the sim and got the phone working again in minutes. Well done Brolwin most helpful, perhaps you can give your colleagues in the metro centre store some training on customer service as I think they were more interested in selling me broadband that solving my problem. Thanks Brolwin!
8 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hi Joanne. Thank you for your review for Brolwin. Minus the issues faced prior to your Witney store visit, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jomir and the rest of the staff are…
Jomir and the rest of the staff are extremely helpful, polite, friendly. He was a pleasure to talk to and gave me good advice on up grading my son and my phones. If he isn't a manager then he should be.
3 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Meg,
This is really great to hear, thanks for the feedback and support for Jomir and the team!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional
Professional, courteous, patient,knowledgeable and the whole experience made much better by a very decent team member,jomir thank you,above and beyond applies to the service i received at witney vodafone shop.
18 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Jason,
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Fantastic service
Fantastic service, extremely knowledgeable and helpful.
10 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Nina,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A new phone
A very friendly and helpful guy named Jomir assistant manager . He was patient and very knowledgable . He explained everything very clearly to me and didn’t rush me . I would highly recommend this store. An absolutely fantastic store and service .
10 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Lyn,
Thanks for letting us know what an amazing job Jomir did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I'm happy with the phone and the deal I…
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics ,Speaking with Amreen got me exactly what I wanted and was a very well mannered and respectful women and made me proud of the deal I had received today and helped me choose out the perfect phone. Will deffo be recommending to family and friends.
27 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey John,
Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amreen very helpful and patient
Amreen very helpful and patient - thank you! very amazing
27 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Zena,
Thanks for letting us know what an amazing job did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amreen
Amreen. After quite a wait I was helped and everything was satisfactory
26 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Carol,
Thanks for letting us know what an amazing job Amreen did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I visited the Witney store to send my i…
I visited the Witney store to send my i Phone 13 pro back to Voda for a software update (Face ID not working) and the guys in Witney helped accordingly. Sadly Voda got in touch to say the phone was damaged and out of warranty (this was a shock to me) 5 hours on the phone being passed around Vodafone and being told “the computer says no” they sent back my phone to my personal address as a way to get rid of me and remove me
As a problem… :( I went back to store (not full of hope) and Elliot and team were super helpful and full of empathy and helped with a replacement. I can’t thank the Witney team enough. They went the extra mile when Vodafone or rather x 4 individual departments all tried to palm me off or pay £600 for something damaged in transit or on receipt.
Thank you Witney team and Elliot you made a stressful situation much easier to bare.
22 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Garry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jomir was brilliant in the vodafone…
Jomir was brilliant in the vodafone store in witney. I am a elderly lady and dont understand technology much and he went out of hes way to help me rectify my issue. I always use this store and recommend them highly. Brilliant all round
22 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Witney
Hey Philomena,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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