I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Ver mais
A empresa respondeu
Localização
Alterar localização14 Montague Street, BN11 3HA Worthing, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Ver mais
A empresa respondeu
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver mais
A empresa respondeu
Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Worthing
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 Montague Street, BN11 3HA, Worthing, Reino Unido
4,8
Excelente
228 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service from Ben he organised…
Very good service from Ben he organised me an amazing new deal and assisted with my set up highly reccomend
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Isobel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly & Professional
From the moment I walked in, the staff were welcoming and attentive. I was served by Ben in the Worthing store, he was incredibly knowledgeable, professional, patient, and explained everything in a way that was easy to understand. Their friendly approach made the whole process stress-free and enjoyable. Shop was clean and laid out well, I didn't have to wait to be served which is always a bonus. Happy to recommend Vodafone Worthing to friends and family. Thanks Ben :)
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Marley was very helpful and managed to get a lot of discounts across my accounts. Very friendly team in store.
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We were served by BEN
We were served by BEN. He was professional, friendly and very knowledgeable regarding products available.
Really helpful and solved all our issues no problem. Highly recommend
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped us so much thank you!!
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really enjoyed my visit today
Really enjoyed my visit today! Finley, who served me was very knowledgeable, professional and personable. I left with a new phone on a good deal. Very impressed
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Rose,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
The keypad on my phone wasn't working and I couldn't put my pin number in. I was in town so I went into Vodafone in Worthing. I was very stressed as my husband had just passed away and my phone was my life line for contacting people and support. Harrison calmly looked at my phone and worked out what the problem was. I'm not even a Vodafone customer. He was so kind and helpful. Thank you Harrison.
4 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Angela,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ben was very helpful and sorted us out…
Ben was very helpful and sorted us out with a new sim card.
Thanks ever so much :)
11 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Michaela,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super quick
Super quick, professional and knowledgeable from Ben
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Lem,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patient and helpfull.
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful staff
When I came into store in Worthing today, 24th November I was served by Harrison who was extremely helpful. On my arrival he was polite and very informative when I came to collect my new phone, answering any questions I had. He is an asset to the Vodafone team in Worthing store.
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Sharon,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I requested help and was very happy…
I requested help and was very happy with the result from Aidan.
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service excellent…
Very good service excellent communication and friendly fixed the problem 🤗🤗
4 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service
Ben was a superstar today! Quick service and made us smile. Thank you!
15 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very thorough and kind service by Ben
The young man Ben helped me sort out leaving another provider for Vodafone.Taking me through the whole process and taking the time and effort to do so without complaint. I would thoroughly recommend the service there.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Fay,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Another satisfied customer me…
Worthing store has always provided me with excellent service. Yesterday Finlay advised me about a suitable new phone and provided all the tech stuff I needed to transfer everything from my old one. In so doing he was very courteous and entertaining! Thankyou so much.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Superb service
Superb service. Marley went above and beyond to help us on both visits, and was so helpful and lovely to deal with. Always a good service here :)
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I have been into your store several…
I have been into your store several times now in the last week. First time with my husband who needed a phone quickly. We spoke to Ben who was soo helpful. Managed to sort my husband out with a new phone and a good contract. As Ben was so polite and helpful I decided to get my phone sorted too. I had been on sim only for a while but my current phones battery was at end of life. Again Ben listened to what I needed and sorted for me. I wouldn't hesitate to recommend your store and Ben, as have found other Vodafone stores I have visited have not been particularly helpful or welcoming.
1 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Jane,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ben—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dear Dear Vodafone Customer Relations, I am writing to raise a formal complaint regarding the serious issues I have experienced with Vodafone UK. Unauthorised Contract I never agreed to the contract t
Dear Vodafone Customer Relations,
I am writing to raise a formal complaint regarding the serious issues I have experienced with Vodafone UK.
Unauthorised Contract
I never agreed to the contract that has been applied to my account. I made it very clear that I did not wish to enter into such an agreement, yet Vodafone still proceeded.
Unfair Debt Collection
My account has been wrongly sent to debt collection, despite my attempts to resolve matters directly with Vodafone. This is unacceptable and highly distressing.
Poor Customer Service and Misrepresentation
On multiple occasions, I have received unhelpful and misleading responses from customer service representatives. This has caused significant stress and demonstrates a lack of professionalism.
Misuse of Payment Details
Vodafone has retained my card details used for topping up my SIM and applied them without my authorisation. I consider this a breach of trust.
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Maria,
Thanks for getting in touch I’m really sorry to hear about the trouble you’ve had with your account. That sounds incredibly frustrating, and it’s definitely not the experience we want you to have.
It’s clear that a few things haven’t gone right here, and I completely understand why you’re upset. We want to make sure this gets looked into properly and resolved for you.
If you haven’t already spoken to our Complaints team, you can reach them via LiveChat here: vodafone.uk/2LCJiTm or by calling 0333 304 0191.
If you’ve already tried that and didn’t get the help you needed, feel free to message our Social Media team — we’re here to support you. You can reach us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks
Vodafone Social Media Team
Great service
Had a great time upgrading my phone Ben was patient with me as I'm not super tech savy
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Danielle,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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