I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Ver mais
A empresa respondeu
Localização
Alterar localização14 Montague Street, BN11 3HA Worthing, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Ver mais
A empresa respondeu
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver mais
A empresa respondeu
Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Worthing
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
14 Montague Street, BN11 3HA, Worthing, Reino Unido
4,8
Excelente
228 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing
Ben was amazing upgrading our phones 10/10 for him and the store
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Abigail,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I came in with a broken phone and Lana…
I came in with a broken phone and Lana was incredibly helpful, I really had no clue what to do and she went through everything so that I was in the loop for the entire process and made what was quite a frustrating thing to happen solved within an hour. Really helpful team and great customer experience
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Megan was very helpful in running…
Megan was very helpful in running through my current monthly costs and advising me on my options. I came away with a better phone, new ipad and lower monthly costs. Perfect service and all delivered in a friendly down to earth manner...
13 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Finley
Finley was superb and professional with helping us find a new phone, as well as the other team members in the store. Thank you finley!
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harrison Worthing store
I have been a Vodafone customer for over 20 years yet never been to a Vodafone store.
I was confused with what option I should choose for my latest upgrade and popped into the shop to ask.
Harrison was amazing and explained everything really well about my options and actually saved me money on my upgrade.
I had technical problems with the phone and ended up in store two times after this and Harrison helped to fix the issues.
I do not usually write reviews but I was so disappointed with the customer service I have received over the phone in regard to the fault and my options. Harrison has restored my faith in Vodafone by fixing the issues and making things right for me.
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Leigh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone & broadband deal
Megan went above and beyond to help me set up new phone and sort a new broadband deal today. Very happy with the service, thankyou😊
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Lesley,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
I'm always put off changing my phone as it is never an easy experience! However, last Saturday I had to upgrade both my phone and sim, and couldn't have asked for more help and patience from both Harrison and Meg. They were both friendly, professional and above all took the time to answer my questions, which were a lot! They also ensured the change over of phones was smooth. The experience was only let down when trying to apply an NHS discount on line from home later that day, I had to call Vodafone for some help, but they couldn't have been more different, very unhelpful and I got the sense couldn't really be bothered, so back to the shop I went, and Harrison went above and beyond to sort out the issue. Thanks!
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
We're happy to hear that you had such a positive experience in store and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Very efficient and friendly service
Very efficient and friendly service. Megan was very helpful and sorted all our problems while we changed contracts.
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Dan,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Finley. Excellent member of staff
We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer service and getting hold of them. He went above and beyond to help my son out with getting a new phone, talked to him (he has learning needs) made him feel confident and confident and comfortable. Treated him with care and diligence. Well done Finley
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Megan helped us get the best deal for…
Megan helped us get the best deal for our phone contracts . She was great, friendly ,knowledgeable and professional.
She was able to sort out our upgrades and deal with a challenging situation to get our phones all sorted swiftly and efficiently. Thank you
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Laure,
Thank you so much for your wonderful review and the amazing support you’ve shown for Megan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Marley Worthing Branch superstar ⭐️⭐️⭐️
Marley was absolutely amazing and fantastic at the Worthing branch. I was at my wits end with parental control and how to do it and he sat with me for a long time and was so very happy to help. I have now left EE (absolutely awful) and re joined Vodafone. I was their customer for over 35 years and I will not leave again. Thank you Marley so much for all your invaluable help and support.
20 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Came in to upgrade two phones. Lana took her time going over the different packages and explained everything in detail, came away very happy.
16 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marley was so helpful and patient
Marley was so helpful and patient , he got my phone working again . Very friendly and informative
7 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Karen,
Thanks for the lovely review and fantastic support for Marley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing team
Amazing team. Thanks so much...
Shame other customers in-store lacked manners. Found Finley to be understanding and patient... Thanks everyone 🙏
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Rodger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr.Harrison -Worthing Vodafone
Today I met Mr.Harrison in Worthing Vodafone center, very pleasant and with welcoming approach, he answered my questions and suggested excellent plan. He is very attentive and approachable staff, very knowledgeable about the work. Thank you so much for sorting out my issue and really appreciated your service…
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi. Amazing to see you're happy with the service you've received from Vodafone and Mr Harrison. Thank you for taking the time to tell us too.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great, friendly support
Finn was incredibly helpful in helping us set our son up with a new phone. He chatted with our 2 boys and made a potentially dull shopping trip a highlight for them. Also advised us on best approach to using our phones abroad.
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Tom. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fin helped me lots in choosing the best offers. Very good experience
Nice customer service
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Thanks for the review Petro.
Vodafone Social Media Team
Excellent ,friendly ,informative…
Excellent ,friendly ,informative ,problem solving experience with Harrison re upgrade .
2 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hi Della.
We're happy to hear that you had an excellent, friendly, and informative experience and that your upgrade issues were resolved.
We appreciate your feedback,
Vodafone Social Media Team
Marley was great
Marley was great. We got sorted in no time. Would definitely use him again
30 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Speedy & efficient
I had a limited amount of time in my lunch break, Scott managed to fully sort my upgraded and save me money in super quick time, very impressed!
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Worthing
Hey Laura,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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