Vodafone UK - Worthing Opiniões 

228
•
TrustScore: 5 em 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Classificada 5 em 5 estrelas

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Classificada 5 em 5 estrelas

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Ver mais

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Classificada 5 em 5 estrelas

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver mais

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Classificada 5 em 5 estrelas

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Ver mais

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Informações sobre a empresa


Informações de contacto

  • 14 Montague Street, BN11 3HA, Worthing, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(228)

42 962 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing customer service from Scott…

Amazing customer service from Scott today at Vodaphone in Worthing. Patient, kind, knowledgeable and thorough with all information and paperwork involved with the process of my i phone upgrade. Thank you very much Scott.

18 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Emma,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful staff

Many thanks to Scott in the Worthing branch for his help and cheerful personality.I always dread new phones and phone deals, but he made it a stress-free experience.😀

13 de janeiro de 2025
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logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Della,

This is a great review for Scott. We’re glad to hear you found the best option for you when visiting the store. Thanks for sharing this experience. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Fin was amazing taking care of my…

Fin was amazing taking care of my Billing questions he also offered me a range of product for my line that I could upgrade but nothing that suited my needs at the moment bit I will be sure to go back into store and see him as soon as I need any new devices many thank Fin you are a true gentleman

13 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Ben,

This is lovely feedback for Fin. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Always helpful

Went in for notification help and Scott found us a better deal for cheaper! Thank you to Scott and Lana, usual brilliant service from the Worthing store 😍

30 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Niki. Thank you for your review for Scott and Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service
Resolved new phone, broadband and child's phone

30 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I walked into my local Vodaphone store…

I walked into my local Vodaphone store looking for a SIM card change, that was when I was greeted by the lovely Meg. She asked if she could help with anything and informed me of the packages they offered. I was pleasantly surprised at the astounding deals they had to offer. Scott dealt with my SIM change and was incredibly helpful and professional in the process. I decided to go for their unlimited max global, as it sounded like the best bargain. Scott explained everything detail of the contract I would receive and ensured I understood every detail. I walked out of that store throughly impressed with the service. Would highly recommend.

19 de dezembro de 2024
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logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Emily,

Thanks for taking the time to write such a wonderful review! It's great that Meg and Scott left such a great impression, we love to see it! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really friendly helpful & professional…

Really friendly helpful & professional service, nipped into store totally on the off chance & VERY glad I did - left with a brand new phone & was offered lots of extras in a non pushy way, didn’t take any other offered up but will definitely return to store again - huge thanks to Fin!

13 de dezembro de 2024
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logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hello, Sandra,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

My wife and I called into Vodafone…

My wife and I called into Vodafone Worthing this
Morning to get some help with. Choosing a new contract to replace our expiring contracts.
Your assistant Megan couldn’t have been more helpful. Megan sorted us out with suitable contracts and did all the necessary paperwork for us. Her empathy with us was just right, many thanks

9 de dezembro de 2024
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logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Mr Miles,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service

Finey was extremely helpful & knowledgeable regarding my phone upgrade. His knowledge was excellent & customer service was first class.

22 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service went into my local branch about three…

I went into my local branch about three months ago and was given some excellent advice about what would potentially work for me. This included changing to sim only plan and going back within the plan time and looking at options which I did and now have an affordable latest model! Which I never expected so was delighted with Finn’s sound advise. He was great friendly and made me feel very at ease. He explained everything clearly and went over some things a second time following my questions. His help was invaluable and made the whole experience so much more fun.

15 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sim only way to go

Had a lovely time at Vodafone today, Megan was an absolute delight to speak to, she gave me all the options on what was available and how my it would affect my account and bills, an absolute delight in securing what was right for me, happy customer

19 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi George. Thank you for your review for Megan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came to collect a phone and needed help…

Came to collect a phone and needed help setting it up, paid the £25 for a tech transfer and finley ensure the process was smooth and was delightful. Thank you!

16 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Gary,

Thank you for taking the time to leave us a 5 star review! We're glad to hear the team has helped get the new device sorted for you.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Scott our assistant who helped us…

Scott our assistant who helped us upgrade my husbands very old phone was excellent. Super customer service, knew the products and was very professional, all the mire amazing as he had only started last week! Brilliant Scott, thank you😁

16 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Joanne,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a amazing experience with us when upgrading your husbands device.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service.

I was very impressed with the service and friendly help I received at Worthing yesterday, 8th November. I had visited the store thinking I would need a new phone as the charging port on my phone would no longer accept the charger lead. I was met by a very friendly lady who, instead of selling me a new phone, took me across the precinct to the phone repair shop opposite. It turned out to simply be that the port was clogged with fluff, preventing the charger from being plugged in! Apparently this is a common problem, but I hadn't thought of that. All sorted in a couple of minutes, and no charge either! First class service, well done.

8 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Keith,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 star help from Megan

I cannot thank Megan enough for her help today. Nothing was too much trouble. She explained everything to me fully and was very patient.

5 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Simone,

Thanks for sharing your fabulous feedback for Megan. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Finley is the go to @ Vodafone…

Finley is the go to @ Vodafone Worthing, excellent service, friendly, usually go online but due to the service he provided last time (helped with my online purchase) no way was l going online so in we went to see him and again superb service throughout, credit to Worthing store and Vodafone itself.

25 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Jason,

Thanks for your review for Finley. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

What a delightful experience

What a delightful experience.
I was due to change my phone contract but first I just wanted to see what was available. I've been with Vodafone for more than 25 years and have mostly had a good experience.
A couple of years ago though I was having difficulty getting part of my bill paid due to the separate air time payments. Each month I had to go into the branch the pay the odd £20. Each time I went in I'd see the new lass, Lana (Trainee). It was becoming a joke but eventually it was sorted.
Well on this occasion Lana was there to assist and I was recognised. I had an idea of phone I wanted and Lana started working the figures out for how much it was going to cost me. She managed to help me reduce my bill, not only that, with the help of her colleague, Finn, they managed to get my trade in deal secured and a new Chromebook ordered.
It was a last hour of work on a Sunday, but both Lana and Finn didn't bat an eyelid that they were working still.
The deal was done, and I'm now a happy owner of a new phone, new Chromebook and paying half the amount I was paying before, with a great mobile provider. Vodafone, oh yes!

1 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi Julian,

Thank you for taking the time to review and sharing this feedback. It's great to hear about your recent experience, and that you're pleased with your recent deal.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 4 em 5 estrelas

Thank you Finley, Worthing branch

Finley at Worthing branch sorted the problem with my phone with expert knowledge and even moved my contract onto a better deal. However, your head office has over ridden that deal and moved me onto a new, more expensive plan which has the same options.
Thanks for trying Finley and for all your help on the day.

14 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hi,

Thank you for taking the time to leave us a review! We're glad you had such a positive experience with the team in store.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Exceptional service

We went in to the Worthing store, in hope to set up a whole new phone, as well as upgrade an old phone. From the minute Finley greeted us, the process from start to finish was exemplary. His knowledge and the way he kept us informed throughout, was clear that he puts his customers first. He ensured that he looked through every single detail in our old plans, and discussed the problems that we had been experiencing in bills etc, as well as finding the solutions to said problems. The atmosphere was nothing but calm, and his good interpersonal skills made the process less stressful and about numbers, and more relaxed and friendlier. Finley is an exceptional member of his team and ensured that the deals we got were best suited for our needs and for the best price - where previous visits, we have sometimes left the shop from other sittings with staff feeling like the prices and deals were not to our needs. We left the shop feeling nothing but happy and satisfied with our purchases. I could not praise Finley enough for the hard work he put in, as we were there over an hour, and he double checked every single part of the plans before letting us sign the forms. He is an asset to the team, has incredible knowledge and skills for his job role and also creates such a warm environment for his colleagues and customers - he's also easy on the eye/ good looking (so sitting there completing the purchase was not a problem at all and a pleasure!). I was worried about setting up my own phone as I'd never done it before, but he made everything so straightforward for myself, who is not that tech savvy. So thank you very much! I could not fault his services! If I could give more stars, I would. - Kyira L.

12 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hey Kyira,

Thanks for letting us know what an amazing job Finley did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodafone doing what it does best.

From the time we sat down to the time we left, we were well informed, we given the best deals for what we wanted, no hard sell and the service was exemplary.
Finley our Worthing Vodafone employee was a friendly, informative, helpful young man who is credit to the company.

12 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Worthing

Resposta da Vodafone UK - Worthing

Hey Cheryl,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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