Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
A empresa respondeu
Localização
Alterar localização48 Hope Street, LL11 1BB Wrexham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Ver mais
A empresa respondeu
I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Ver mais
A empresa respondeu
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wrexham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
48 Hope Street, LL11 1BB, Wrexham, Reino Unido
4,9
Excelente
233 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Service!
Came in for a Sim Only upgrade today and left with the deal I wanted :) Spoke to Jack and the team, thank you for all your help!
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chris gave great advice today
Chris gave great advice today, I will be back to upgrade soon :)
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hi. We're happy to hear that you found the advice helpful! We appreciate your feedback and look forward to assisting you with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was great
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was a good advisor
Jack was a good advisor, went through all details of the contract and broke down yearly increase.
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hi. We're happy to hear that the advisor thoroughly explained the contract details and yearly increase. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staffs
The staff called Shauna was very helpful. We asked questions and our expectations and she responded our expectations. We are very pleased to move forward our new operator. Thanks for the lovely staffs.
19 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service and support with a…
Excellent service and support with a smile.
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I am so satisfied really helpful
I am so satisfied really helpful
13 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Christopher was excellent
Christopher was excellent, explained everything about Vodafone Broadband brilliantly.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Cathy,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very very helpful.
Very very helpful.. patient..understanding and most of all listened to what I wanted
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff from Vodafone store will be so helpful and supportive …I was served by miss Melissa and she gave her best for n answering all our queries and doing our work
The staff from Vodafone store will listen to customer concern carefully and try to provide their service in all possible ways and explains their plans including data and device overall bills.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're glad you enjoyed your experience. It's great to hear that our staff listened to your concerns and thoroughly explained our plans. Thank you for your positive feedback.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Wrexham
Hey Farrah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was attended to promptly In the store…
I was attended to promptly In the store and the representative was really friendly and knew her stuff.
Thanks Melissa
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Yvonne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wrexham shop assistant Melissa was…
Wrexham shop assistant Melissa was great sorted me out with a new Galaxy A56 phone.
22 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Thomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She was really nice and clam with a sweet smile ...her service was Awesome
She was really nice , cal
m and quite with a sweet smile ,her name was shavna
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack was helpful got me the best deal…
Jack was helpful got me the best deal for my new phone
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Wrexham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack was very helpful and when I…
Jack was very helpful and when I thought I wouldn’t be able to get a new phone. He sorted all my problems. He had a great can do attitude
20 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Siwan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very patient
Very patient , very professional, very knowledgeable. Explained and answered all my questions. Thank you
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Temitola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mobile data box issue
I went in with my Vodfone mobile wifi box device not working even with a mobile data SIM inserted. As soon as I walked in Shauna asked me could she help and I explained the issue and she said take a seat and took if from there. She used her expertise and had the mobile wifi box and SIM working in no time (turned out I’d put the SIM card in wrong…!). Shauna was fantastic, took the time to help me with a smile without making me feel stupid and nothing was too much trouble. Thank you Shauna for making my day, a true credit to the store/company.
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack is awesome
Jack was friendly, exceptionally helpful and very informative. Gave me nothing but good advice and did his absolute best to make sure I was comfortable with my plan and what options were available.
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Wrexham
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.