Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
Localização
Alterar localização29/30 Parliament Street, YO1 8RS York, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver mais
A empresa respondeu
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Ver mais
A empresa respondeu
I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - York
Escrito pela empresa
Informações de contacto
29/30 Parliament Street, YO1 8RS, York, Reino Unido
4,5
Excelente
428 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Faith was amazing
Faith was amazing, patient, kind and knowledgeable. A real asset.
26 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Gill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sally was totally brilliant
Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank you Sally!!
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was super friendly and helpful
Jay was super friendly and helpful. Got everything I went in for quickly and efficiently. Thank you!
7 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Leonie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin in York was excellent! Thank you!
Caitlin in York was excellent! She is very enthusiastic! She has a vast knowledge! We received a perfect service! She is a great sales! Thank you!
4 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey There,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah is absolutely amazing
Hannah is absolutely amazing to deal with. She make you feel valued and you don’t feel like someone is trying to make you buy, which many others do.she stayed past her working hours to complete my new contracts with a smile on her face the whole time. Super service! Thank you ❤️
11 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was the perfect salesperson she…
Hannah was the perfect salesperson she explained everything so clearly and made me feel so relaxed. I old and phones are not my thing but Hannah made the experience easy.
9 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Nigel,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was recently assisted in the store by Faith
I was recently assisted in store by Faith who was very friendly and worked very efficiently in completing a trade in and a new sim contract during one visit, which I’d usually do online so I didn’t expect it to be this easy to do in store- Thank you for being so helpful!
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Bee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff “Hannah” from York branch is…
The staff “Hannah” from York branch is amazing and she is very friendly and helpful.
31 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Zixin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Super Helpful and Patient Staff (even on a Friday Evening!)
I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care and time to help. Jay methodically helped test whether it was a SIM or phone issue and after deducing it was the phone, helped advise me on where i could seek a repair. I asked about contracting a new one phone and everyone helped advise me on what may suit my needs, not trying to unnecessarily sell the biggest and best but helping me get value for my needs/wants. Jay then also sought out a sensible SIM contract to go with it finding something that almost matched my current SIM only price, a big win, and everyone stayed past closing to help set that up and send me on my way ready to tackle my journey. Very happy with my experience and i appreciate everyone that helped (sorry that i didnt take everyone's names!)
28 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Charlotte,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful,helped me get my…
Jay was very helpful,helped me get my esim activate the man is a credit to the company and should have his won store 10/10
29 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No complaints whatsoever
Went in to pay off the rest of my device plan and upgrade to a new phone.
Got served by Nicole and she was lovely and polite. All done quickly and no problems at all.
28 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Sara,
Thanks for the lovely review and fantastic support for Nicole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Jay really…
Brilliant service by Jay really professional and listening to our needs
28 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Rach,
Thanks for the lovely review and fantastic support for Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience was fantastic which was…
The experience was fantastic which was mainly due to Hannah, she went above and beyond in order to make sure what I need and I left fully satisfied, would highly recommend the service and she was the reason why
27 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
"Hey Marty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jay - York store
Jay - York store.
Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Lizzie,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah from Vodafone in your was ace
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Thank you so much Hannah.
22 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Sarah,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stop contacting me you Vodafone are a…
Stop contacting me you Vodafone are a disgrace iv told you 3 times im taking my broadband away from you inn Oct too fibre broadband iv taken my sons sim card away from you now and my mobile will be very soon can't wait too get away from your targeting bad behaviour im not a well man and you just make it worse so go away and don't answer this reveiw im not allowed too print what I think of your service
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hi John,
Thank you for sharing your feedback. I understand from your comments that you've repeatedly asked not to be contacted and that you're frustrated by recent changes relating to your broadband, mobile services, and marketing communications. I'm sorry for the distress and inconvenience this situation has caused.
I sincerely apologise for the difficulties you have encountered with our service. I completely understand the significance of a seamless and hassle-free experience, and I truly regret that we have fallen short of your expectations. Please be assured that this is not the level of service we aim to provide to our customers.
To ensure your concerns are reviewed and addressed by the appropriate team, I recommend contacting our support teams by calling 0333 304 0191 or through Live Chat here: http://vodafone.uk/2LCJiTm
If you ever need anything further, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Jay was very helpful and very…
Jay was very helpful and very knowledgeable and helped with everything I needed. Even gave me some advice on places to visit whilst on holiday.
20 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Emily,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Jay
I worked with Jay and he provided amazing service and promptly resolved my issue as well as helped me review my existing account and find me some savings.
17 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Nathaniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great advice, listened and understood my requirements
16 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Came to jay with so many issues and he…
Came to jay with so many issues and he fixed them all he’s a credit to the company , thank you so much jay
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - York
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.