Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
29/30 Parliament Street, YO1 8RS York, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver mais
A empresa respondeu
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Ver mais
A empresa respondeu
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Ver mais
A empresa respondeu
Escrito pela empresa
29/30 Parliament Street, YO1 8RS, York, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Served by Sally, lovely service and very kind lady.

Resposta da Vodafone UK - York
Hannah looked after me I was needing a new broadband set up in a house I rent out and when we looked into it I had other houses coming up for renewal very soon so she did everything at the same time , it was so easy and she was very helpful and made a job I dread a pleasure

Resposta da Vodafone UK - York
Caitlin was very professional and handled our SIM card situation brilliantly. Her and Gina also gave us a wonderful recommendation for a dinner spot that was remarkable. We enjoyed our experience with them.

Resposta da Vodafone UK - York
Jay was great! Very friendly and made the new phone buying experience very easy and comfortable. Lots of great deals as well so I would definitely recommend.

Resposta da Vodafone UK - York
Jay was really helpful and helped us to get a good deal that I was struggling to get online.
Really happy with the service and very friendly.
Explained everything well.

Resposta da Vodafone UK - York

Resposta da Vodafone UK - York
I went in to Vodafone York and was overwhelmed with how helpful Ellie, Caitlin,Luke and Jay were we had a problem with our eSIM and they went out of there way to help us. Would highly recommend.

Resposta da Vodafone UK - York
Jay at Vodaphone York, provided excellent customer service from entering the store to leaving. He thoroughly explained what I needed to know in a polite, professional and friendly manner. He’s a credit to the company.
Mr K Liddle

Resposta da Vodafone UK - York

Resposta da Vodafone UK - York
Fantastic customer service, greatful for professional service, as well as there patience, with my nervousness. I spoke to Luke in-store and Brandon over the phone, thank you guys!

Resposta da Vodafone UK - York

Resposta da Vodafone UK - York
Jay was extremely knowledgeable and professional. He worked very hard to ensure he found the best deal for us. Would highly recommend this very personable guy. Five Stars all the way.

Resposta da Vodafone UK - York
Jay was so nice and helpful with everything. Actually made it enjoyable to sort out my broadband.

Resposta da Vodafone UK - York

Resposta da Vodafone UK - York
I visited Vodafone Office at York City Centre. Ellie, a Vodafone Staff was a great part of my experience. She is highly professional and friendly. Ellie, if you see this, I just want to thank you for service and support. You are a legend.

Resposta da Vodafone UK - York
Caitlin at the Vodafone York shop made the experience great. She has an excellent customer service attitude and her dedication was very obvious. She thought outside the box, she had innovative ideas and her passion for the job came across.
Once again, thank you Caitlin.
Kind regards, Kemi

Resposta da Vodafone UK - York
Quick service and good easy communication that made them whole process easy and quick , Thank you Hannah 😀.

Resposta da Vodafone UK - York
Visited the York store to discuss an upgrade and got some great customer service from Niki. She took the time to listen to what I needed from a phone and suggested an Google Pixel phone I'd not previously considered.
10/10 would certainly recommend based on this experience.

Resposta da Vodafone UK - York
Caitlin was absolutely spot on!helpful and patience...v good experience...many thanks...so so good, helpful...

Resposta da Vodafone UK - York
Excellent professional friendly customer service from Gina. I listened to all the assistants who never faulted on their friendly service to any one that walked into the store. It is unfortunate about the long wait which seems to be the norm in Mobile phone shops.

Resposta da Vodafone UK - York
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.