Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
Localização
Alterar localização29/30 Parliament Street, YO1 8RS York, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver mais
A empresa respondeu
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Ver mais
A empresa respondeu
Caitlin at the Vodafone York shop made the experience great. She has an excellent customer service attitude and her dedication was very obvious. She thought outside the box, she had innovative ide... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - York
Escrito pela empresa
Informações de contacto
29/30 Parliament Street, YO1 8RS, York, Reino Unido
4,5
Excelente
430 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was served by Sally yesterday and she…
I was served by Sally yesterday and she is a brilliant sale person , lovely and friendly and very helpful , your team is very lucky to have her
10 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have paid Vodafone for years and a…
I have paid Vodafone for years and a shareholder however the service has reduced every year spent this morning on a stupid Web chat the chatting to agent before cur off then send a message to say get back in touch through our useless web chat.
I have 3 locations where I had good service for years london Poole and York
For the last 2 years I have had no Internet pm in york the local shop that doesn't get either tells me too busy. In london and poole this year I keep loosing Internet and things taking 30 min to arrive. Friend sending me pics sat next to me the same. I moved yo Vodafone after BT took over EE as I lost connection in London a block of flats build in front of one transmitter and awaiting a part 2yrs for the 2nd. Now Vodafone as bad overall worse.
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Thank you for taking the time to share your experience. We would love the chance to review your feedback about the network, please contact our Social Media Team via Facebook at vodafone.uk/3lCYUxW or Instagram at https://ig.me/m/vodafone.
Many thanks,
Vodafone Social Media Team
Sally was fantastic
Sally was fantastic, sorted my phone upgrade out without any hassle. Explained everything fully.
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Andrew,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sally was fantastic
Sally was fantastic, what an absolute asset to this company. Very professional and excellent at her job. Thank you Vodafone!
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - York
We're happy to hear that you had such a positive experience. It's wonderful to know that you were impressed; we appreciate you taking the time to share your feedback!
Thanks,
Vodafone Social Media Team
Nicola was the customer service lady…
Nicola was the customer service lady that helped me today. Thank you so much for all your assistance and time taken when helping me today. I had her running around in circles with all my questions and purchases. She helped me with everything and nothing was too much of an effort for her. She is a great asset to that branch and I would recommend that she gets recognition for her personality and helpfulness. Best wishes Graham Smith
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - York
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sally was so knowledgeable and…
Sally was so knowledgeable and attentive, price matching a previous offer I had been given. I was very satisfied with my experience in store today :)
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - York
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great at the job helped me with…
Great at the job helped me with everything I need
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
This is great to hear, thank you for sharing!
Vodafone Social Media Team
Coverage and review
I'm very happy with Vodafone. Good customer service decent offers however the only problem is the coverage in my area it's always 1 bar. Other than that I would recommend for people who want a all rounder.
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
We're happy you're pleased with our customer service and offers. We appreciate your feedback regarding the coverage in your area, if you would like us to look into this, please reach out to us on Facebook at http://vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Harry was very efficient and good…
Harry was very efficient and good customer service .
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry from York shop was amazing
Harry from York shop was amazing. Very helpful and insightful with everything.
Harry worked very hard to make sure we got everything we needed
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
York Shop
Great service and excellent staff in the shape Sally and the team.
Enjoyable and pain-free transfer from Nobody Nowhere... looking forward to returning to Vodafone
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in Parliament Street York…
I visited the Vodafone shop in Parliament Street, York today to upgrade my phone. I was served by Luke. He is a credit to your company, charming, incredibly knowledgeable and nothing was too much trouble. He explained everything brilliantly and helped me sort out everything with my new phone. Thank you Luke
1 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abysmal service
Abysmal service, been with them three months and each and every month had problems, convinced to upgrade and still have problems, service just stops working even on the ultra hub package and evo service. Steer clear unless you like poor service and being constantly lied to. I’m now exiting with no leaving fees as agreed.
Worst broadband I’ve ever tried
1 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Gav,
I can understand your frustration as you have been facing issues with your broadband. We'd like to take a look into this for you.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Brilliant,very good ,thank you for all…
Brilliant,very good ,thank you for all your help Nick
29 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sally rocks!!!
Sally helped me get a new iPhone 16e and was so kind, calm, cheerful, and knowledgable. She really took the time to walk me through the various options available, explaining them clearly and giving great advice. She really made the whole experience so enjoyable. It was an absolute pleasure talking to her and I hope I’ll see her again sometime. Such a wonderful human being. You’re lucky to have her as part of your team. Thank you so much Sally!
26 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Wade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got myself a new phone today
I got myself a new phone today, I had hannah serving me and she was such a nice salesperson. She wasn't pushy at all and was a very bubbly person. There was no stress with getting this new phone, she definitely helped to make it a great experience. I would definitely recommend hannah 😊
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Megan,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was a good experience for me and too…
It was a good experience for me and too me niki
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Ester,
Thanks for the lovely review and fantastic support for Niki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service from niki
Amazing customer service from niki
In the york store
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Nene,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Niki.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
I visited the store on Saturday after having troubles with my android phone. The young lady, Sally, that served me, was great and friendly. I will definitely be visiting the store again if Sally would be the person serving me.
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - York
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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