Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
29/30 Parliament Street, YO1 8RS York, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Ver mais
A empresa respondeu
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver mais
A empresa respondeu
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Ver mais
A empresa respondeu
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Ver mais
A empresa respondeu
Escrito pela empresa
29/30 Parliament Street, YO1 8RS, York, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Great team and very friendly service

Resposta da Vodafone UK - York
I came instore to ask about my options for either a new phone or a sim only deal, as my contract is up in Feb, Hannah dealt with me and was very helpful, she told me what I could choose from and answered my questions, I felt comfortable with my choice to start a new contract with a new phone that I had been considering already. Plus the trade in and Samsung wallet promotion that is running this month was a bonus.

Resposta da Vodafone UK - York
Niki was very helpful in every way explaining everything in detail with a very professional manner

Resposta da Vodafone UK - York
Hannah, the person I saw dealt with my phone issue swiftly and efficiently, and kept me informed about what she was doing and why/how it occurred.

Resposta da Vodafone UK - York
Hannah was very friendly and explained the various options available to me for what to do with my old phone, as well as the difference between the two new phones I was looking at.

Resposta da Vodafone UK - York
Luke at the York Store was really helpful and friendly, which made the experience easy and painless.

Resposta da Vodafone UK - York
Luke at York Vodafone, was extremely knowledgeable and made picking a new phone and sim easy and interesting.

Resposta da Vodafone UK - York
Massive thanks to Luke who guided me through all my questions and suggested the best solutions! The best experience I've ever had!

Resposta da Vodafone UK - York
Visited the York store to upgrade my son’s phone, we were served by Hannah who was very helpful and friendly and sorted everything that we needed. Hannah pointed out that an upgrade on my plan was also available and whilst I didn’t feel I needed a new phone she found me a new plan that was a good deal for me.

Resposta da Vodafone UK - York
Called into theYork branch yesterday to ask advice on upgrading from PAYG. Hannah was very helpful in understanding my requirements and then finding me a great deal. The process was straightforward and Hannah made it simple and easy. Would thoroughly recommend visiting this branch, thank you.

Resposta da Vodafone UK - York
Was very busy in store today and needed to wait in a queue, however this lovely girl was getting through lots of customers and sorted out my issue very efficiently. I even got an upgrade which is something i thought would be too expensive for me, but she found a good deal. Her name was Sally and as I was leaving I told the other customers that she was a star!

Resposta da Vodafone UK - York
Hannah made my visit to the York branch worthwhile!
Having had a very unsatisfactory previous visit was pleased to receive first class service from Hannah. She knows her stuff and is polite, friendly, approachable and loves parsips!

Resposta da Vodafone UK - York
Hannah at the York branch was very helpful at sorting me a new phone out at a better deal than I was on

Resposta da Vodafone UK - York
WiFi 7 is a nightmare. My brand new Honour Magic V3 isn't compatible with it so now I spend most the time using my mobile data.
All the solutions in the router settings don't work. Even the dedicated 5ghz and 2.4ghz networks still run on wifi 7.
So now I'm stuck with useless broabad

Resposta da Vodafone UK - York
So helpfull loads of patience fir me and clear explanation of everything thank you so much Hannah

Resposta da Vodafone UK - York
No broadband from last 2weeks spend 10h on phone and ....steel no broadband

Resposta da Vodafone UK - York
If I could have given them zero stars I would. Tried to move my broadband from Sky to Vodafone unsuccessfully. Orders have failed and cancelled over 4 times, I have 3 routers at my property in which none can be activated through my ONT. We have no Wi-Fi in the property currently and all the help we get is we can re-place the order for you with no explanation to the previous issue. I would avoid at all costs and not listen to any advise they give. We were recommended to cancel our Sky subscription to only be let down repeatedly. One of the worst providers I have ever encountered. Feel extremely let down and angry with the experience!

Resposta da Vodafone UK - York
I’ve been with this company for 25 yrs and they are usually very good but just lately they’ve become lazy and think they can threaten you with crap like putting you on calls only cause you pay a day late . Well wake up vodaphone there are loads of other mobile companies out!!!!!!so sort your bloody selfs out or I’m off to Tesco ?? U might think ur the best out there but ur not start reading some of your reviews you have become big rich and greedy like most other companies wake up!!!!!!!!!

Resposta da Vodafone UK - York
Thank you to Hannah! Our christmas angel! So helpful and very knowledgable.

Resposta da Vodafone UK - York
Luke was amazing, such a great member of the team. Went the extra mile to sort out our business contract renewal.
Thanks Luke

Resposta da Vodafone UK - York
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