Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Have all my work done here had Mot and some advisories completed here on tuesday brilliant work and kept informed even get video sent showing if anything wrong with car excellent idea from volksmaster... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been to Volksmaster Ashton a few times over the years, mainly for MOT or tyre related needs, and every visit they’ve been exceptional! I had been contacted by VW multiple times for a brake fluid... Ver mais

Classificada 5 em 5 estrelas

The team here at Volkmaster are fantastic. Absolute top tier service from start to finish. From the initial quote stage, Yasmine and Nicola were brilliant and made everything dead simple. Booking... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kept well up to date with my Mot & service, informative video highlighting anything that needed attention along with pricing. Quick service had my car back in no time at all, team are all lovely to de... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. também em
  3. Bate-chapa
  4. Inspecção de veículos
  5. Oficina de carroceria
  6. Serviço de motorista
  7. Serviço de restauração de automóveis

Escrito pela empresa

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

619 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(619)

274 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Was told I need new front break discs…

Was told I need new front break discs and pads and quoted £456 😳
I decided to get the discs and pads myself for £110
Had a mechanic fit them for £60
£170 all together
The mechanic told me one of my old pads were fitted the wrong way round
How did volksmaster not see this? 🤔

17 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Mark, this isn't necessarily true. We quoted £328.19 including VAT, unsure why you would add £120 on top of our quote? No matter the industry—whether it's vehicle maintenance, building, or electrical work—it is always cheaper to buy the materials yourself and hire a low-cost laborer to install them; Not sure why you would use this fact to attempt to make us look bad. Also, we carried out an INTERIM service which comes with a basic, visual inspection of brakes, tyres and suspension. It doesn't include stripping your brakes down, which is what is required in order to find details such as your pads being fitted incorrectly... Possibly a result of you using cheap mechanics over the years.

Classificada 5 em 5 estrelas

Excellent service as always at…

Excellent service as always at Volksmaster Heywood, I've used them many times now and wouldn't go anywhere else. Friendly knowlegable staff and good customer service . Audi A4 service carried out including video health check . Thanks again

8 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Simon, we are pleased you were happy with our services. Thanks so much for taking the time to leave us a 5-Star review :)

Classificada 5 em 5 estrelas

What a place!

What a place!

The service and advice in relation to my Audi TTS has proved invaluable. Everyone is so friendly, approachable and knowledgeable. Alicia on reception was amazing keeping me informed and up to date with what was happening with my car. She took the time to explain things properly in a professional and friendly manner. I will only use VolksMaster (Bury) to look after my car. I even took them in some chocolates to say thank you. Brilliant work. If you want somewhere trustworthy and good value you can’t go wrong with them.

14 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi David, thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services and have passed your feedback onto the branch, they are overjoyed! Nice wheels by the way :)

Classificada 5 em 5 estrelas

Excellent Service

Excellent service as always from the lovely people at Volksmaster Bury. Their "pick up & delivery" service is a real plus & the communication at all levels is very good.

5 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Many thanks for the 5-Star revioew and great comments :)

Classificada 5 em 5 estrelas

Really positive experience

Really positive experience, really friendly and helpful staff, and all in all can’t fault the work they did on my car body repair! Definitely recommend

5 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Many thanks for taking the time to leave this great feedback and 5-Star review! :)

Classificada 5 em 5 estrelas

Had four wheel alignment done,great…

Had four wheel alignment done,great service and excellent staff.be back soon for air con regass.

5 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Thank you so much for the 5-Star review - We are pleased you were happy with our services :)

Classificada 4 em 5 estrelas

Very thorough and polite service and…

Very thorough and polite service and always keep the customer informed.
Ashton Rd Garage.

1 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Terry! We are pleased you were happy with our services, thanks for taking the time to leave a 5-Star review :)

Classificada 5 em 5 estrelas

Regular customer

Regular customer. Always the great service

1 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Many thanks for the 5-Star review, Bradley :)

Classificada 5 em 5 estrelas

Always a friendly and professional…

Always a friendly and professional welcome from the team at Volksmaster Oldham. This time they have gone over and above for me, I had an emergency whereby I could not secure my car, I took it in for a quick bit of advice and to book ASAP, they took in my car and made time on the day to fix and make it safe again. As ever a full debrief of the work done and ensuring I was happy with that before I left. Superb personal service and value for money.

29 de abril de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Rich, many thanks for the amazing feedback and 5-Stars. We are pleased you were happy with our services and appreciate the feedback :)

Classificada 5 em 5 estrelas

Jordan and reception staff were…

Jordan and reception staff were knowledgeable and friendly.
The bodywork finisher and paint sprayer was very obliging and helpful.
The work done on my car was second to none - absolutely perfect.
Thank you for looking after me and my car. Highly recommend.

1 de maio de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Many thanks for the exceptional feedback and 5-Stars, Nikki! We are pleased you were happy with ourt services :)

Classificada 5 em 5 estrelas

First class as always

First class as always. I've been visiting Volksmaster since moving to Bury in 2001, having owned a couple of VW Golfs, an Audi A5 and two Audi Q7s. Very knowledgeable and helpful and experts with these cars. This time the tailgate wasn't opening on my current Q7, and the night before my visit I had a problem with the sunroof too. Took it in, they put a new lock on the tailgate fixing that issue, and resolved the sunroof problem FOC. First class & highly recommended. Prices always reasonable considering the level of expertise provided.

29 de abril de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Brian, wow what an amazing review! Thanks so much for your custom over the years as well as the great comments and 5-Star review :)

Classificada 3 em 5 estrelas

Unmatched Experitse but careless speeding on test drive

The service was exactly what I needed. I needed a Turbo actuator replacement on 2.0 TDI. Everyone was quoting crazy amounts and was saying it would take them 6-7 hours to replace it for me and had to take the turbo out for it. Volkmaster did it in 2 hours. However they did speed in my car when they took it for a test drive. Wouldn't be bothered by it but I have a blackbox installed.

24 de abril de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Hamza, we are happy to have resolved the issues your car was facing. I'm sorry to hear about the potential speeding, we are currently investigating this issue to find out what happened.

Classificada 1 em 5 estrelas

Golf GTD

Golf GTD, attended garage knowing that the glow plug on number 4 needed replacing, I told them. Still they insisted that they run a diagnostic test, told them over the phone it didn't need it and just wanted the work completing. Wife turned up with the car this morning as I'm in work and they ran a diagnostic test only to find what they have already been told and what we knew. she was then told to change the plug would be £80 (no doubt plus vat, so £96) and we were being charged £60 for the diagnostic (that also would probably include Vat, £72) so for the grand total of £168 I would have one glow plug changed.
Back street garage charging Dealership prices. Unable to follow clear instructions and decide to do what they want to do at the customers cost. No doubt they will try and justify their actions in a response however the facts remain a £20 glow plug at £168 is a ripoff. Save yourself and Avoid!!!
Update- As if by magic my crystal ball was right..Justification from garage, only there is a flaw to their response they didn't deal with me, they dealt with my wife and yet they state I was the one who was angry? keep digging because it's just adding to my poor experience of using your backstreet garage.

24 de abril de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Hi Andrew, you have misunderstood every single step of the process, lost your temper and used it to make us look bad... First of all, we often carry out work without an investigation when our customer requests it. However, you did not request this, you advised that you have a warranty and wanted to claim under said warranty. No warranty company will pay for a repair without a diagnostic report, we made you aware of this and you agreed to go ahead with diagnostics. We even sent you a booking confirmation email which states this clearly as well as stating the price... which is £60 INCLUDING vat. We quoted you £64.02 including VAT to replace the glow plug, the genuine plug itself (Part number: 04L 963 319 E) is £32.52 including VAT. We added 0.3 hours labour, which is fair. Your warranty company rejected your claim and you didn't want to go ahead and became seemingly angry at us.

Edit: it's not magic, just facts. The booking confirmation was sent to your email address but you managed to miss that and fail to communicate with your wife. This is no fault of our own.

Classificada 5 em 5 estrelas

Absolutely amazing service

Absolutely amazing service, took my vw to them and I cannot fault them at all, had a dsg service, picked her up not long after and they’d washed and vacuumed my car for me! Really good price aswell, was expecting to be charged alot more, definitely only using this garage in future

23 de abril de 2026
Opinião espontânea
logótipo da Volksmaster

Resposta da Volksmaster

Many thanks for the great comments and 5-Stars, Katie! We are pleased you were happy with our services :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais