VWFS Rent-a-Car - Durham Opiniões 

10 out off 10 staff were brilliant can't recommend enough very affordable for car hire will use again

Excellent service from start to finish, you can only book cars which are available not like other companies such as enterprise cars who will take your money online when no car is available and you need to fight and wait for long periods of time to get your money back, VW have reasonable rates of hire, low deposit and excess compared to other companies and fast efficient collection and drop off, if your reading this review before deciding where to hire from then look no further and forget other well known companies as previously mentioned!

Very good service, they don’t try and sell you any extra’s. Excellent customer service. Overall cheaper than Enterprise who I have rented from previously. I would definitely use these over Enterprise if I need to rent a car in the future.

Sarah was brilliant from start to finish. Answered all questions that we had prior to leaving . The hiring process’s was so easy and such an affordable price! Will definitely be using these again.

Easy, no fuss car rental.

Very good service excellent staff perfect experience once again used regularly now and will keep using

I'm becoming a regular / frequent user of Pulman Durham for vehicle rental, which I use for business purposes. This is predominantly as a consequence of reliability issues with trains and flexibility of travel.

Steve and Tracey deliver an excellent, friendly and ease of service alongside great quality vehicles. My most recent vehicle was a near brand new VW Tiguan that I had for 6 days.

I've already made a booking for next week.

Best car hire around. Great service and great cars.

Dealing with a family bereavement when the clutch went on my car. Found rent-a-car online and made my booking without any problems whatsoever, in fact even felt I had to phone..as it turns out Sarah to double check my booking and details as it was so easy to book a car of my choice (in fact made a couple of bookings over the period and took different vehicles of my choice) at the best prices around too. No issues at all. Car picked up at time of my convenience and dropped off the same. Must admit it’s a weight off my mind knowing this service is so local and easy as I rely on my car so much.

Sarah and Steve, who run the rentals at VWFS made us extremely welcome, with coffee and hot chocolate to keep out the cold—snow had begun falling as our London KX train arrived into Durham. They are lovely people and gave us a really terrific, top-notch service with no fuss. Our rental Polo was new, good to drive, and gave us no problems during our four-day hire, despite the sub-zero temperatures! We recommend them highly!!!

Fantastic service from start to finish and a very competitive price too. Would highly recommend

Best place in Durham and surrounding area
Staff excellent go that extra mile to help you
Well done

Would definitely recommend and wouldn’t hesitate to use again. 1st class service even down to the complimentary cuppa while I waited for my pick up

Excellent service. Paperwork sorted in 10 minutes. Easy drop off. Would highly recommend.

This is the second time that I have used this firm and once again I have received excellent service. Sarah's help and efficiency during what unexpectedly turned out to be quite a lengthy period of car hire,where I was constantly having to extend the rental(daily in some instances),was invaluable.Highly recommend this firm.

Could not fault the Team at Durham. Lovely vehicle, efficiently dealt with the initial paperwork, extended the hire over the phone. No issues at all. would use again without hesitation.

What a great service I have had recently from all the team at the Durham branch.
I have been renting a car for a few months whilst my company car was on order.
Our company have an account with Enterprise and a car was initially ordered for me through the company.
Shocking service as they didnt even turn up with a car when it was booked in. I contacted your Durham branch and sorted with in minutes nothing was any trouble plus the price was cheaper too.
Plus the coffee served from the cafe is really good!!
Well done Sarah and the rest of the guys I dealt with.

Excellent service once again!
Sarah is really helpful and organised my car for collection within a couple of hours.
Simple hand over and return process.
Best price here as ever.
Highly recommended, many thanks once again.

While my own vehicle has been off the road and the buses have been on strike, Sarah and the team have been very helpful, arranging car hire at short notice and refunding part of my hire charge when I was able to return one car early.

My company hired me the car on the morning and I picked it up in the afternoon.

The gentleman that handed me the keys was spot on and even helped me connect my phone to the car.