Easy and affordable prices. I was given a 26 plate T Roc, which was perfect for the location I was driving too. Also peace of mind knowing it was brand new and wouldn’t run into any issues. Shahk was... Ver mais
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Abbey Road, DH1 5HA Durham, Pity Me, GB
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Easy and affordable prices. I was given a 26 plate T Roc, which was perfect for the location I was driving too. Also peace of mind knowing it was brand new and wouldn’t run into any issues. Shahk was... Ver mais
A empresa respondeu
I found the whole booking process effortless and the customer service exceptional. A special mention and thank you to Shahkiel ( Durham branch) who was an absolute pleasure to deal with. No pressure t... Ver mais
A empresa respondeu
Second time I've hired a car from Pulman in Durham and on both occasions the service has been excellent. The price was competitive and the staff were great to deal with, I will certainly be using the... Ver mais
A empresa respondeu
I travelled from Australia to Heathrow and then to Budget for my hire car, they were pressurising customers to take insurance and that amounted to doubling the hire cost quoted. I had an electroni... Ver mais
A empresa respondeu
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Abbey Road, DH1 5HA, Durham, Pity Me, Reino Unido
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This is the second time I’ve used VW rent-a-car great choice of vehicles great prices and great service from the staff!
If you’re looking to rent a vehicle there is no one better 👍

Resposta da VWFS Rent-a-Car - Durham
2nd time I’ve hired a vehicle from here and once again had excellent service. Staff are friendly and process is no fuss. All costs are up front and they don’t push extras on you. Would use them again when hiring and happy to recommend.

Resposta da VWFS Rent-a-Car - Durham
Always you this office for my rentals, a great rental with no issues ever, straight forward and brand new cars

Resposta da VWFS Rent-a-Car - Durham
From my initial phone enquiry to going to the sales room to make the application it was all very straight forward. There was very little I needed to do. The sales advisor went through the application process on the computer filling in relevant details. I made the payment and that was it. I was made to feel very comfortable and relaxed. Overall a very pleasurable experience. I kept on extending my rental period which was no trouble to them. The prices quoted were very reasonable. I would definitely go back if fact I wouldn’t go anywhere else

Resposta da VWFS Rent-a-Car - Durham
Another business hire from the team at Pullman, Abbey Road, Durham. Excellent service, well presented vehicles and seamless process. Competitively priced as well.
Excellent from start to finish, friendly helpful staff and very reasonable rates.
Car was immaculate, reliable and economical.
Unlike many other car hire companies, they provided the owners handbook which we found very useful. Great to be able to hire a car with very good sat nav installed.
Would definitely use Pullman again
First time we have hired a car from this company and would definitely use them again. Staff were really helpful answering our questions prior to making the booking. Staff went the extra mile to connect my phone to the car due to technical issues. Car was lovely to drive and got us to our intended destination.
Outstanding car hire service from Sarah, yet again. What an absolute jewel in the company’s crown! Thank you, Sarah 🙋🏻♀️
I found this rental website by accident and hired a 5 seaters for 5 days and it was easy to book online. They did not hard sell you anything during our collection, unlike other rental companies we have had experienced previously. The collection and return was very smooth with no issue. The car was very clean too. Very pleased with our rental experience, will definitely go with this if we need to rent a car in future. The rental price and excess was good compared to all others that I have searched too.
Service was excellent, Sarah sorted us out in quick manner and vehicles are top spec, it was a pleasure .
Fast and easy to sort car out man in there was a canny fella price by far cheapest around
I had an outstanding experience with this car rental company! Their service was top-notch, and the car I rented was in excellent condition. Highly recommended! ⭐⭐⭐⭐⭐
Outstanding experience!!
Great people. High quality cars. Excellent value.

Resposta da VWFS Rent-a-Car - Durham
Checking in process straight forwards. Very friendly staff.

Resposta da VWFS Rent-a-Car - Durham
Great service and very nice quality of the car (I rented VW T-Roc)
What an amazing customer service and experience. The lady at the customer desk was very very helpful and went out of the way to facilitate. Definitely would visit them next time and highly recommended to all.
First time we have rented from Pullman rent-a-car and what can I say. The service was top class! I think a lot of other companies (not just car companies) should take a leaf out of their book on customer service. It was fantastic. (Sorry I can not remember the name of the two guys who served us, but they were very friendly and had fantastic customer service skills which is a rare find). We hired a Tiguan to take 6 of us to Cadbury World. Lovely Car and comfortable ride. Will most definitely use again. Thank you
Great value. Cheaper than most other companies. Staff so friendly and helpful. Will definitely be back for any vehicle hiring needs.
I needed a hire car when my own vehicle broke down but was unsure where to turn. I'd had a bad experience with other car hire companies and when a google search turned up 'Rent-a-car' I feared for the worst. Once I realised it was actually a VW company I decided to give it a go and I was not disappointed. The booking experience, pick up and drop off were easy and trouble free. An excellent service that I'd definitely use again and happily recommend.
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