VWFS Rent-a-Car Opiniões 

6963
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic customer service, vans always in excellent condition and clean inside and out. staff are polite and its a quick turn around. we rent every month to support my sons Go Karting and never had a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Exceptional service. The price was super competitive, the staff were extremely friendly and helpful, the car was upgraded, the return was easy and efficient. I’ve used so many car hire places in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely brilliant service all round. Peter was honestly amazing, such a good bloke. He walked me through the car so nicely, took his time going over everything properly, made it all dead easy and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We rejected a vehicle that we had pre-booked with another supplier. This left us without a vehicle in Crewe. We were then directed to VWFS rent-a Car in Stoke. They were most helpful and within an hou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros
  2. também em
  3. Agência de aluguer de vans
  4. Serviço de leasing de carros

Escrito pela empresa

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(6963)

841 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

No introduction to the car

I was given no introduction the car, I had to ask how to start the car and then how to switch off start/stop. Car was fine. Not sure about £1000 deposit for a Skoda Fabia. Staff very courteous on return.

28 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

Thank you for your patience whilst we took the time to investigate your comments with our team at Cramlington.

Having reviewed the feedback with the rental location, we understand that a vehicle handover was carried out and the vehicle was shown to you at collection. However, we appreciate that you felt you would have benefited from more guidance on some of the vehicle's features, including how to start the vehicle and operate certain functions before setting off.

We completely understand the importance of feeling comfortable and confident with a vehicle from the moment you collect it. While we're pleased to hear that the vehicle met your needs and that you found the team courteous on your return, we're sorry that the handover experience did not fully meet your expectations.

Your feedback has been shared with the relevant rental team as a reminder of the importance of tailoring vehicle handovers to each customer's needs and ensuring key controls and features are clearly explained before the start of every rental.

Thank you again for taking the time to share your experience. We hope to welcome you back soon!

Thank you,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Mohsin Rental Specialist is excellent

Mohsin, The Rental Specialist has been amazing, have used him twice now and really impressed with his easy going proffesional manner, An asset the Company

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Great, from start to finish.

Great service from start to finish and superb value for money.

I drive a VW so I was delighted that I could choose a car with which I would be familiar. The booking system is much easier to use and clearer than your standard car rental website in terms of costs and extras. Before collection day, they sent me emails reminding me of the documents that I needed to bring. On collection day and on return day, Mohsin was quick, courteous and friendly.

It’s great to know that this service exists as a much more effective alternative to your standard car rental service.

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Excellent service ...

Excellent service .... polite, efficient and friendly + lovely car. I could not have asked for me.

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Great cars

Great cars, great service and highly recommended

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Had a great experience renting a car! The whole process was smooth, quick, and hassle-free. The car was clean, well-maintained, and comfortable to drive. The staff were friendly, professional, and very helpful throughout the rental process.

Everything went exactly as expected, with no hidden surprises. I would definitely recommend this car rental service to anyone looking for a reliable and stress-free experience. I’ll happily use them again!

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Excellent customer service and brand…

Excellent customer service and brand new vehicle what more one can ask.

Hassle free check in and check out, kudos to Mo ...well done 👍

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Booking process and service is top…

Booking process and service is top notch as always. Colin is ever ready to help you with every little detail you need. The whole process from start to end was smooth. They are also flexible if you want to slightly amend the pickup and drop off times which is great I believe.

Apart from it's location in Hedge End, which is quite far from Southampton main area, I think VWFS rent-a-car is the best in service and the cheapest rental company in the area.

1 de setembro de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Was surprised how affordable the cost…

Was surprised how affordable the cost of a rental with VWFS was. I hired a 7seater. The car was very clean and ready to use. Perfect for a week away. Security deposit was reasonable too, and quick to be returned. Will definitely look to use VWFS rent a car service again.

21 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Dealt with extremely friendly staff

Dealt with extremely friendly staff, the vehicle I required was really good value for money, would definitely use this business again.

28 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Third time I’ve rented from these guys

Third time I’ve rented from these guys, never been disappointed with the vehicles or the customer service. Extremely good rates, be seeing you again soon 🙌🏻

28 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

We hired a car from Nottingham Volkswagen

We hired a car from Nottingham Volkswagen whilst ours was off the road.
It was a very smooth and stressless process. The car was exceptionally clean and comfortable. Ben was a great help in getting us out on the road as soon as possible and can’t thank him enough. Would definitely recommend using this service.

14 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Quick and easy online booking

Quick and easy online booking, and the two gents who dealt with me when collecting the hire vehicle were really nice, and they made the process simple and frictionless

21 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 4 em 5 estrelas

I needed a car fast as mine needed…

I needed a car fast as mine needed repair. the guys sorted it all and i picked it up an hour later. new model - R line so nice and quick.
only a 4 star as the central console hadnt been fully cleaned.

24 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hi there,

Thank you for taking the time to leave us a review.

We're delighted to hear that our team helped to get you back on the road quickly and that you had a positive experience with VWFS Rent-a-Car. It's great to know you were pleased with the vehicle provided.

We also appreciate your feedback and have passed your comments along to the relevant team.

We look forward to welcoming you back in the future.

Thank you,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Excellent from start to finish

Excellent from start to finish, even when I wanted to extend my agreement. Would highly recommend

28 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

VW came through again

VW came through again, booked the car and able to pick up and drop off. Process all very straightforward, quick and painless. Would definitely recommend John for his professionalism and service.
Thank you

24 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Another seamless experience…

Second time. Nice upgrade and hassle free rental. Thanks again Ben and Evie.

26 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Excellent service

Excellent service from Dominic and the team . First time I've ever rented a car, easy online booking and very competitive pricing compared to others around, car was perfect, highly recommend.

26 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Dave (David) consistently goes the…

Dave (David) consistently goes the extra miles to ensure customers have a great car rental experience.He is friendly, professional, and always willing to help with any questions or special request.His dedication to excellent customer service, attention to detail, and positive attitude make the rental process smooth and stress free.I truly appreciate his commitments to customer satisfaction and would highly recommend his service.

21 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Classificada 5 em 5 estrelas

Amazing service for VWFS, cars or vans, will always recommend them.

Having used VWFS for their car and van hire, I cannot recommend them enough.

Megan in Liverpool is always professional and courteous, shows the vehicle and makes sure it has enough fuel to be able to start any journey with.

I always return vehicles wishing I could keep them for longer.

The commercial team in Speke have also been amazing. Liam and Sean have helped rent vans suitable for my needs on a number of occasions and same as the cars, I don't ever want to return the vans.

24 de agosto de 2026
Opinião espontânea
logótipo da VWFS Rent-a-Car

Resposta da VWFS Rent-a-Car

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

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