Fantastic customer service, vans always in excellent condition and clean inside and out. staff are polite and its a quick turn around. we rent every month to support my sons Go Karting and never had a... Ver mais
A empresa respondeu
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Exceptional service. The price was super competitive, the staff were extremely friendly and helpful, the car was upgraded, the return was easy and efficient. I’ve used so many car hire places in... Ver mais
A empresa respondeu
Absolutely brilliant service all round. Peter was honestly amazing, such a good bloke. He walked me through the car so nicely, took his time going over everything properly, made it all dead easy and... Ver mais
A empresa respondeu
We rejected a vehicle that we had pre-booked with another supplier. This left us without a vehicle in Crewe. We were then directed to VWFS rent-a Car in Stoke. They were most helpful and within an hou... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Informações de contacto
Yeomans Drive, MK14 5BT, Blakelands, Reino Unido
- rentacar@vwfs.co.uk
- www.vwfsrentacar.co.uk
4,9
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
very pleased
very pleased, car was spotless, everyone friendly and efficient, great value too.
20 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent Service!
The car was excellent, and the team were great too!
5 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The Way Forward. Hire Car from VWFS
The Manager is excellent and he sorted out everything. The cars are brilliant. Thanks. First Class
16 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Megan was amazing from start to finish
Megan was amazing from start to finish
I had to leave my car in a garage not far away with no idea how long it would be.
Megan arranged for a hire car and reassured me that I would be able to use it as long as I needed it.
I kept in touch with Megan regularly, to give her an update, I had the car for over 2 months in the end!
15 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Annie was amazing from the offset! The process was super easy
Annie was amazing from the offset. There was no question too silly and she was able to guide me through the process to book. We booked a multivan for a Europe trip. It was comfortable and easy to drive. The paperwork was in place for travel with no problems.
It was easy to collect and drop the vehicle back off. There were no issues with either process. Our car was safe on the carpark too.
31 de julho de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Great service and a lovely car to use…
Great service and a lovely car to use for a week. Would happily rent from them again :)
17 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
VW rental from Ben
Had a rental from Ben when my car was in the workshop and he explained everything clearly, was very friendly and approachable and couldn’t have been more helpful than he was. Definitely a credit to VW. If you need a car short term definitely give Ben a call and he’ll sort you out 100%!
22 de julho de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Stress free van hire
Stress free van hire. Nearly new van. Great staff member.
17 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
First time I've ever rented a vehicle…
First time I've ever rented a vehicle ,absolutely brilliant service , easy online booking and very competitive pricing compared to others around , car was lovely almost brand new highly recommend. Will definitely be back if I need a rental again.
8 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Visit to the UK
I would highly recommend this place to hire a car. The service was first class from start to finish. I was travelling from abroad and wanting to hire a car in the UK. Peter replied to my emails before booking and travelling, to make sure I had all the correct documents. And Holly was also excellent when picking up, and dropping off the car.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Extremely good experience dealing with…
Extremely good experience dealing with Evie from start to finish. Couldn’t recommend using VW rent an car enough!
18 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The help from Megan was amazing from…
The help from Megan was amazing from start to finish. Megan really made the whole experience easy. Cant recommend highly enough
17 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Really easy online process and very…
Really easy online process and very easy collection and drop off. Would highly recommend, especially as significantly cheaper than some of the big car rental firms.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Hired a van at the weekend and had…
Hired a van at the weekend and had outstanding service from Ian, genuinely couldn’t have been more helpful, and his Transporter knowledge was spot‑on.
Highly recommend their services.
17 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Yet another excellent experience with…
Yet another excellent experience with VWFS Rent-a-Car Sunderland; great service, excellent car and competitive pricing
16 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent service and great car.
Excellent experience from start to finish. The booking process was straightforward despite being relatively last minute. The car was also clean and well maintained. Pick-up and return were quick and hassle-free. Overall, the service was smooth and reliable!
12 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
My first rental with the business.
My first rental with the business after being recommended by a friend. From start to finish the business was brilliant in helping me selecting the right car, making any adjustments and the vehicle was brilliant. Handing in the car was a nice experience and the deposit refunded within a business day. Would definitely recommend. Staff are a credit Shak and Dominic make sure you are catered for fully.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Didn't get the car I booked as promised…
Didn't get the car I booked as promised there we guarantee the car you book or you money back claim is false.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Updated: 27/08/2026
Hello,
Thank you for your patience whilst we took the time to investigate the below with our team at Bury St Edmunds.
Unfortunately, on this occasion, the exact vehicle you had originally booked wasn't available on the date of your collection. Our team contacted you prior to collection to explain this and discuss an alternative vehicle. Based on our records, an alternative was agreed before you arrived, and the vehicle was subsequently accepted and signed for at collection.
We completely understand that not receiving the exact vehicle you expected can be frustrating, particularly when we pride ourselves on doing our best to help customers get the model they book. While we were pleased to be able to provide an alternative and ensure your journey could continue, we're sorry that the experience did not meet your expectations.
Your feedback has been shared with our Regional Sales & Operations team so we can review and ensure any vehicle substitutions continue to be communicated as clearly as possible to ensure customers have all the information they need before collecting their vehicle.
Thank you,
VWFS Rent-a-Car
--
Hi there,
Thank you for taking the time to give us feedback.
We're sorry to learn about the experience you've described and appreciate you bringing this to our attention.
Following your review, we're working with the relevant team to look into the circumstances surrounding your booking so that we can better understand what happened.
Please bear with us whilst we investigate this further, and we'll provide an update as soon as we can.
Kind regards,
VWFS Rent-a-Car
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