First time I have used VWFS rent-a-car and will definitely use them again the next time I need to rent. Super friendly and efficient staff, lovely almost new car that was clean, and straightforward pi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic customer service, vans always in excellent condition and clean inside and out. staff are polite and its a quick turn around. we rent every month to support my sons Go Karting and never had a... Ver mais
A empresa respondeu
Exceptional service. The price was super competitive, the staff were extremely friendly and helpful, the car was upgraded, the return was easy and efficient. I’ve used so many car hire places in... Ver mais
A empresa respondeu
Absolutely brilliant service all round. Peter was honestly amazing, such a good bloke. He walked me through the car so nicely, took his time going over everything properly, made it all dead easy and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Informações de contacto
Yeomans Drive, MK14 5BT, Blakelands, Reino Unido
- rentacar@vwfs.co.uk
- www.vwfsrentacar.co.uk
4,9
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and great car.
Excellent experience from start to finish. The booking process was straightforward despite being relatively last minute. The car was also clean and well maintained. Pick-up and return were quick and hassle-free. Overall, the service was smooth and reliable!
12 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
My first rental with the business.
My first rental with the business after being recommended by a friend. From start to finish the business was brilliant in helping me selecting the right car, making any adjustments and the vehicle was brilliant. Handing in the car was a nice experience and the deposit refunded within a business day. Would definitely recommend. Staff are a credit Shak and Dominic make sure you are catered for fully.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Didn't get the car I booked as promised…
Didn't get the car I booked as promised there we guarantee the car you book or you money back claim is false.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Updated: 27/08/2026
Hello,
Thank you for your patience whilst we took the time to investigate the below with our team at Bury St Edmunds.
Unfortunately, on this occasion, the exact vehicle you had originally booked wasn't available on the date of your collection. Our team contacted you prior to collection to explain this and discuss an alternative vehicle. Based on our records, an alternative was agreed before you arrived, and the vehicle was subsequently accepted and signed for at collection.
We completely understand that not receiving the exact vehicle you expected can be frustrating, particularly when we pride ourselves on doing our best to help customers get the model they book. While we were pleased to be able to provide an alternative and ensure your journey could continue, we're sorry that the experience did not meet your expectations.
Your feedback has been shared with our Regional Sales & Operations team so we can review and ensure any vehicle substitutions continue to be communicated as clearly as possible to ensure customers have all the information they need before collecting their vehicle.
Thank you,
VWFS Rent-a-Car
--
Hi there,
Thank you for taking the time to give us feedback.
We're sorry to learn about the experience you've described and appreciate you bringing this to our attention.
Following your review, we're working with the relevant team to look into the circumstances surrounding your booking so that we can better understand what happened.
Please bear with us whilst we investigate this further, and we'll provide an update as soon as we can.
Kind regards,
VWFS Rent-a-Car
John went out of his way to ensure the…
John went out of his way to ensure the car was available following some unforeseen challenges. Car was lovely and the best priced 7 seater car i could find in Bristol.
14 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The price was good and the car was fine…
The price was good and the car was fine and clean. No hassle collect and return.
13 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
It was an absolote pleasure renting…
It was an absolote pleasure renting from you. Everything was so splendidly perfect!
13 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
The customer service was excellent from…
The customer service was excellent from the moment we walked in. John was the perfect host.
The booking process, price, and over all service was just right. 6 Stars!
6 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Excellent service and very…
Excellent service and very friendly.easy process
12 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Great customer service
Great customer service. Waseem was excellent throughout entire process. Will definitely be going back to him and renting any future cars from Citygate going forward.
8 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent rental service.
Excellent. Van was spotless and totally reliable. Perfect for our second family camping trip this year. We have loads of gear and the Kombi swallowed it all plus our family of 5. Graham is a pleasure to deal with and I was on my way with minimal paperwork on collection and drop off.
11 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Amazing service from Jay
Amazing service from Jay. Will 100% be coming back. Thanks so much for sorting this.
3 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Great service and experience.
Amazing service and experience. Only problem was booking because of new websites being set up and not knowing whether it's 'clarkies campers', 'Clark Commercials', 'John Clark Motor group', or 'vwfs'. Lee-Ann at the Aberdeen branch was extremely helpful and reassuring with all our questions and arrangements. The best piece of advice we had was the 'park4night' app which really helped with finding good nighttime stop-overs. We had the vw california ocean which has some amazing features. We went further round Scotland than we intended. The service from Clarkies was great and would would definitely hire from them again!
30 de julho de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there,
Thank you for taking the time to leave us a review.
It's fantastic to hear that you had such a positive experience with us. We're delighted that our team provided helpful support throughout your booking and rental journey, helping you feel confident and prepared before setting off on your trip.
We're especially pleased to hear your kind feedback about Lee-Ann. It's great to see our colleagues taking extra care to ensure customers have all the information and reassurance they need before hiring with us, and we'll be sure to pass your comments on.
Thank you again for your feedback. We can't wait to welcome you back for another adventure in the future.
Thank you,
VWFS Rent-a-Car
More than VW rental feeling
I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to deal with my rolling rental extensions Jacob - service with a smile!
11 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Great, personal service!
David and his team are always helpful and friendly. They always go the extra mile to help make your hire go as smoothly as possible. Couldn't recommend more highly.
22 de julho de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent Service Great Value
I needed to clear a flat of some furniture so I rented from VWFS Speke a Volkswagen Transporter Short Wheelbase (SWB) with a 2.0-litre TDI diesel engine and 6-speed manual transmission. Using the website is really easy and Sean sorts all the admin stuff out quickly and efficiently at the desk. Each time I rent a vehicle from here Sean’s customer service is top notch, the vehicle is spotless and smells new. And the price always seems relatively reasonable. All in all, excellent service and great value.
8 de julho de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Strong recommend
We hired a camper for a week with our family of four, including two small kids, and drove to Wales. The team were amazing from the very first point of contact. Really accommodating, flexible and friendly. They explained everything clearly and were so much more helpful than any other rental experience I’ve had.
The vans are fantastic and the kids absolutely loved it. They have brand-new stock that drives like a car, and despite using it every day of our trip, it never felt too big or difficult to manoeuvre, even on tight and steep lanes.
Because you’re renting from a VW dealer, it feels like a really professional operation, and you can tell the vans are well looked after. We had a couple of questions during our rental and they responded straight away, even on a Sunday, which was brilliant.
I’d strongly recommend them to anyone and already have.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Great experience start to finish
Great experience start to finish. Though the deposit was high but at least they took a debit card which was ideal in my case.
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hi there,
Thank you for taking the time to leave us a review.
It's great to hear that you had such a positive experience with us from start to finish. We're pleased that our rental process worked well for you.
We also appreciate your feedback regarding the deposit amount. We've passed this onto the location team.
We look forward to welcoming you back in the future.
Thank you,
VWFS Rent-a-Car
Very good service
Very good service, and very nice peoples
Thanks David and the staff
10 de agosto de 2026
Opinião espontânea
Resposta da VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.