www.warrenevans.com Opiniões 9387

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

This was the best shopping experience I have had in a long time. Layout of the show room was wonderful, and the customer service from Dawid was top class. I would highly recommend this company, no... Ver mais

Classificada 5 em 5 estrelas

The showroom is set up like a beautiful home and contributes to the fabulous and unique buying experience at Warren Evens in Wandsworth. It helps you make the right choice of bed/matress. Dawid was v... Ver mais

Classificada 5 em 5 estrelas

David was excellent.Really informative and helpful sensitive guidance throughout. We didn’t feel rushed and there was no sense of hard sell. Not the case with some retailers!

A empresa respondeu

Classificada 5 em 5 estrelas

A few weeks a go I had the very unenviable task of buying a new mattress and as soon as I started looking I realised many places either don’t have a show room or don’t have the one I want on... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de móveis

Escrito pela empresa

Handmade wooden beds and natural mattresses from Warren Evans, London. High quality wooden beds and orthopaedic mattresses delivered in days.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

9 mil opiniões

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Classificada 5 em 5 estrelas

Fabulous product

Fabulous product, fabulous sale price made my mattress affordable and accessible, fabulous customer service experience and fabulous delivery guys!

4 de setembro de 2024
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Thanks for the feedback, KensOAP!

We’re so pleased to read you had a positive experience shopping with us and you’re loving your new Warren Evans products.

Here’s to many good night’s sleeps.

Classificada 5 em 5 estrelas

Great product & service

The mattresse we ordered is very comfortable and the service was outstanding. Very pleased!

22 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, A!

We're pleased to read you are happy with both the customer service and the products.

We're sure you're going to be loving your new bed for many years to come.

Classificada 4 em 5 estrelas

Good products, issues resolved well by customer service specialist

Order number 93242 for three beds. Great customer service and delivery. An issue was resolved well by customer services. Initial contact on the general line wasn’t great but that was made up for by the specialist customer service colleague. Quality beds.

23 de setembro de 2024
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Thanks for taking the time to leave a review, KK!

We’re sorry there was an issue with your bed order, but we’re glad our amazing in-house customer service team could fix it for you in a timely manner.

Most importantly, it’s a pleasure to read you’re loving your new Warren Evans bed. Thanks for the trust.

Classificada 3 em 5 estrelas

m happy with the quality of the…

m happy with the quality of the product. The only issue was a slight delay in delivery, but it wasn’t a huge deal

15 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for taking the time to leave a review, Lisa!

We're sorry to read there was an issue with the delivery of your order. We're glad we could sort it out for you and you're loving your new Warren Evans goods!

Thanks for the trust.

Classificada 5 em 5 estrelas

15 years my bed is still going strong

15 years my bed is still going strong

I bought a Warren Evans Sunday bed 15 years ago and there is not a lose component or wobbly part after all that time.

We have just purchased a new bed for my mother and I was pleasantly surprised that the customer service was still excellent Joshua even went out in to the showroom floor to give us some additional measurements and called us back after the purchase to provide further information regarding the delivery process.

Moral of the story is a Warren Evans bed is a wise investment that will pay you back with years of use. Excellent Customer service, also it's nice to support a small family business with beds made in the UK rather than shipped from another country

20 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Lorna!

Josh and the rest of the team are so glad to read you are happy with the service and the products as much as you were 15 years ago,

It’s always a huge pleasure to read from returning Warren Evans products. Thanks for the trust throughout the years – it means a lot to us.

Classificada 5 em 5 estrelas

Brilliant bed and excellent customer service

We are so happy with our new Warren Evans bed! We have been sleeping on it for 4 nights now and the experience is truly wonderful.
Although we live in Glasgow, we chose to get a Warren Evans bed as I have had their beds before when living in London (we wanted a bigger one and needed a new mattress), so knew they were excellent quality. They had a sale offer on the bed I liked (super kingsize minimalist style) so the price for the frame and mattress were very reduced.
It still would have been simpler and cheaper to get a bed online or locally, but I thought Warren Evans would be a better choice as they have such a huge range of classic and stylish designs in high quality and sustainable materials. My partner was interested in getting a Simba bed and mattress because of their high profile in reviews, but we noticed that despite having a smaller share of the market, Warren Evans' percentage of positive reviews relative to sales was higher. So I contacted the store to discuss delivery options. I communicated with Jade (and also Dawid), who were both really helpful. and was persuaded to investigate further.
As I was visiting London anyway, I went to the Camden showroom and met with Jade to make a final decision. She was extremely helpful, gave me lots of good advice and ran through all the options. She spent a long time with me as I tried out different mattresses and discussed wood stain colours and which headboard to go for. I really liked the use of natural fabrics in the mattress we chose (firm Organic+2000) and the range of design options for the bed itself. Our bedroom furniture is mid-century and I chose the minimalist bed with a Kentish headboard in teak, and the style matches perfectly.
Buying the bed and getting it delivered to Scotland involved emailing and organising with a courier company, but throughout, the advice and communication with WE staff was excellent.
The bed looks beautiful, was easy to put together and is so comfortable; we’ve never slept better, and morning aches and pains are gone. I totally recommend both the beds and the customer service to anyone looking to invest in a new bed. We couldn’t be happier than with ours.

25 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the feedback, Susie!

Jade, Dawid, and the rest of the team are so pleased to read you enjoyed your visit to our Camden showroom and had a positive experience shopping with us.

It makes us so proud to see you believe so much in our products, you were willing to get your new Warren Evans bed and mattress delivered all the way to Scotland. What a pleasure it is to read reviews like yours!

Thanks for the trust.

Classificada 5 em 5 estrelas

A personal touch

Dawid was polite informative encouraging and professional.
The personal touch was much appreciated and gave me the confidence to go ahead and buy my new bed from Warren Evans.

18 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping by with us!

Dawid and the rest of the team are proud to see we could assist and you found the right bed that suits your needs.

We’re sure you’re going to love your new Warren Evans bed for many years to come.

Classificada 5 em 5 estrelas

Excellent service

Have used them in the past, despite being unable to get to a showroom there excellent sales team identified my requirements and delivered the appropiate matteress to our address all the staff from the sales staff to the delivery guys were professional, competent and friendly.

12 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Simon!

We’re really happy we could help you find the mattress that suits your needs, even though you couldn’t make it to one of our showrooms. We are proud to see our video chats help and are effective.

We’re sure you’re going to love your new Warren Evans mattress for many years to come.

Classificada 5 em 5 estrelas

Lovely showroom in Camden Town

The showroom in Camden Town is lovely - very relaxing looking at the selection of beds. We chose our bed very quickly and selected a teak stained tilted headboard. Gul helped in our decision making and we completed the deal quickly. The. bed has just arrived and two very polite men assembled it. They took away our old bed and headboard for free as we had disassembled it. All in all a very efficient operation and a pleasure to shop there.

5 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Eve!

Gul and the rest of the team are pleased to read you enjoyed your visit to our Camden showroom. It’s also a pleasure to read you’re happy with the delivery by our amazing in-house team.

Thanks for the trust! We’re sure you’re going to be loving your new Warren Evans bed for many years to come.

Classificada 5 em 5 estrelas

Super King Bed purchase

I purchased a super king bed frame as a returning customer and the whole experience was a pleasure. The customer service from start to finish was very pleasing and the date of delivery was smooth and very professional. Will return when needed again

30 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Sean! It’s always a pleasure to read from returning Warren Evans customers.

We’re glad you had a positive experience shopping with us, from purchase to delivery, and you’re loving your new bed frame.

Thanks for the trust throughout the years.

Classificada 5 em 5 estrelas

Fantastic customer service!

Fantastic customer service!
Gul at Warren Evans went above and beyond to inform me and support me in my decision, as well as to support the purchase.

20 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Charlotte!

Gul and the rest of the team are so glad to read you’re happy with the customer service provided!

We’re sure you’re going to love your new Warren Evans products too.

Classificada 5 em 5 estrelas

Brilliant customer service.

Dawid was extremely helpful on the phone, friendly and full of good advice. Warren Evans is a family business, and it shows in the way they treat their customers. He even helped with advice for a purchase from a different shop when they didn't sell something I wanted. I've had a Warren Evans bed before and it lasted me 20+ years and two countries. I'm excited to get my new bed.

3 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for the feedback, Paul!

Dawid and the rest of the team are glad you had a positive experience shopping with us. It’s always a pleasure to read from returning Warren Evans customers.

We’re confident you’re going to love your new bed as much as you loved the previous one.

Classificada 5 em 5 estrelas

Truly informative and friendly staff

Truly informative and friendly staff, including Mr Evans himself there on a Sunday - couldn't have asked for me really. Quick turn around on a British manufactured bed with free returns and they get rid of our old bed and mattress. Smashing

1 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Daniel!

Warren and the team are glad we could help you with your bed and mattress needs and you had a pleasant experience shopping with us.

We’re sure you’re going to love your new Warren Evans products.

Classificada 5 em 5 estrelas

Excellent service from first enquiry through to delivery

From the first telephone call, Warren Evans could not have been more helpful. I had an old Warren Evans mattress that they identified for me, so I was able to buy the same again or consider an upgrade. The advice I received and information provided about options was thorough and helpful. Warren Evans kept me up to date as the delivery approached and, on the day, they were in with the new and out with the old almost at the speed of thought. The mattress is fine and my wife and I agree that the upgrade was well worthwhile. When I next need a new mattress, Warren Evans will be the first and probably only call I make.

31 de julho de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, PG! It’s always a pleasure to read from returning Warren Evans customers.

We’re glad you had a positive experience shopping with us, from purchase to delivery, and your wife and you are loving your new mattress.

We’d love to help you when you need another mattress replacement in a few years.

Thanks for the ongoing trust.

Classificada 5 em 5 estrelas

Excellent Customer Service

Jade, in the Camden showroom, was
really friendly, patient and a mattress guru. Excellent service. Thank you!

31 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Nick!

We’re pleased to read you enjoyed your visit to our Camden showroom and found it helpful.

We’re sure you’re going to love your new Warren Evans products.

Classificada 5 em 5 estrelas

Smooth experience

Warren Evans staff were very friendly and welcoming. The showroom is open and light with a calm atmosphere. We were able to take our time and ask questions, which were always answered in detail. Thank you to Jade for guiding us through all the options so well, and making this a smooth and enjoyable experience.

25 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Rob!

Jade and the rest of the team are glad you enjoyed your visit to our showroom and found the whole experience smooth and informative.

We’re sure you’re going to love your new Warren Evans products.

Classificada 5 em 5 estrelas

Superb customer service

Dawid's service from start to finish was superb. We are very happy to be giving him and Warren Evans our business, and long may their excellent customer service continue.

26 de agosto de 2024
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Thanks for the kind words, Oli!

Dawid and the rest of the team are delighted to read you’re happy with the experience shopping with us. We always work hard to provide the best quality products and a detail-oriented customer service – we’re glad it shows!

We’re sure you’re going to love your new Warren Evans products.

Classificada 5 em 5 estrelas

Warren Evans Bounds Green

Great experience at Warren Evans Bounds Green. Dawid was very knowledgeable and patient with us and helped us to select the ideal mattress based on our requirements and preferences. Can’t comment on the mattress as delivery is still a couple of weeks away, but the service was excellent!

23 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Mark!

Dawid and the rest of the team are glad you enjoyed your visit to our Bounds Green showroom and you found it helpful.

We’re sure you’re going to love your new Warren Evans mattress.

Classificada 5 em 5 estrelas

New mattress

Gul, was exceptionally helpful and went above and beyond in answering all my questions.

`Very professional and clearly a credit to your company

24 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Michael!

Gul and the rest of the team are glad to read you had a positive experience shopping with us.

We’re sure you’re going to love your new Warren Evans products.

Classificada 5 em 5 estrelas

New Mattress

I contacted Warren Evans this week to enquire about replacing my memory foam mattress with a more firmer mattress. I bought my current bed from Warren Evans 12 years ago and have been very happy with it and the service they provided. Gul was really efficient in responding to my enquiry and made some very helpful suggestions of mattresses that most suited my needs. An appointment was made at my earliest convenience to test the suggested mattresses at their Camden Showroom. I was greeted by Jade who went through my options and I tested the best mattresses.
I found the whole service very efficient and personal . They are proud and knowledgable about their products. This is my second time using Warren Evans and I would not hesitate recommending them to others.

22 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Michael!

Jade and the rest of the team are delighted to read you enjoyed your visit to our Camden showroom. It’s always a pleasure to read from returning customers and to see they’re as happy with our service and products as they were years ago.

We’re sure going to love your new Warren a Evans mattress.

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