I have been using Wide Fit Shoes now for over four years. I have never been disappointed with the many pairs of trainers I have purchased in this time. 4E wide on shoe size 10.5 every time, an excelle... Ver mais
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Leia as opiniões dos outros
The website was easy to use and gave very good information about its products so it made it easier to choose a style that best met my needs that was also attractive to look at and wear at a reason... Ver mais
Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Ver mais
A empresa respondeu
My first order and I am very impressed with the ease of the transaction, great tracking information and speed of the delivery. The boots themselves look solid and stylish but I have not tested them ye... Ver mais
Informações sobre a empresa
Escrito pela empresa
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Escrito pela empresa
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Informações de contacto
33 Kenton Park Parade, HA3 8DN, London, Reino Unido
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New Balance 574 wide fit
New Balance 574 wide fit. Arrived quickly, authentic product. Very happy
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Frank,
Thank you for your lovely review! We're delighted to hear that your New Balance 574 wide-fit shoes arrived quickly and that you're happy with the authenticity of the product. We truly appreciate your support and hope you enjoy your new shoes!
Wide Fit Shoes Team
Rely onWide Fit Shoes for help
Wide Fit Shoes are one of the best shoe companies for being helpful. I have awkward feet so finding shoes that fit and are comfortable is difficult.
Their service is fast and efficient both ways.
I have at last found a pair that fit my 81 year old feet and are comfortable! Thank You
2 de outubro de 2026
Resposta da Wide Fit Shoes
Hi Jennie,
Thank you so much for your wonderful review! We’re delighted to hear that you’ve finally found a pair of shoes that fit well and keep your feet comfortable. We understand how important the right fit is, and it’s lovely to know you’ve been happy with our service. Your kind words mean a lot to us, and we wish you many happy and comfortable steps in your new shoes!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hi David,
Thank you for your lovely review! We’re delighted to hear that your shoes fit well and arrived on time. We really appreciate your feedback and hope you enjoy your new shoes!
Wide Fit Shoes Team
Great service
Great experience for beginning to end
Would definitely recommend this store
2 de outubro de 2026
Resposta da Wide Fit Shoes
Hi Christine,
Thank you for your lovely feedback! We’re delighted to hear you had a great experience with us from start to finish. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again!
Wide Fit Shoes Team
It would have been 5 but bombarding me…
It would have been 5 but bombarding me with emails is so bloody annoying if I want to give a review I will
Now stop bombarding me with emails
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hello Andrew,
I’m sorry to hear this. I will reach out to you directly and ensure the notifications are stopped.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Wide fit shoes team
Nightmare
I havent received my shoes, yet. A nightmare coming from customs and supplier: delays, wasting time asking for invoice which is not available in the website as usual, uploading documentation to customs website an who knows whwther I should pay extra taxes!!! Never again UK supplier
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hello Cristobal,
I’m very sorry to hear this. I will reach out to you directly and send you a tax invoice.
We are based in the UK, so taxes and shipping costs do apply. However, I will do my very best to resolve this for you and find the best possible solution.
Please rest assured that your custom means a great deal to us, and we truly appreciate your support and understanding.
Kind regards,
Wide fit shoes team
So pleased with the fit and comfort of…
So pleased with the fit and comfort of my trail shoes. Wanted a hard wearing trainer for taking my
grandchildren to school and dog walks. Walk 2.5 miles every morning and no issues.
2 de outubro de 2026
Resposta da Wide Fit Shoes
Hi Mr Kevin,
Thank you for your wonderful review! We're delighted to hear that your trail shoes are providing the fit, comfort, and durability you need for your daily walks. It's great to know they're keeping you comfortable on your 2.5-mile morning walks, school runs with your grandchildren, and dog walks. We really appreciate your feedback and hope you enjoy many more comfortable miles!
Wide Fit Shoes Team
happy with service
happy with service
i had to return shoes ,i got the wrong size .promptly refunded and correct size shoes came the next day ..
30 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Robert,
Thank you for your lovely feedback! We're glad we could resolve the sizing issue quickly and that your refund was processed promptly. It's great to hear that the correct size arrived the very next day. We appreciate your patience and are happy you're pleased with our service!
Wide Fit Shoes Team
Love new balance wide fit!
Sizing easy to understand. Ordering & delivery efficient & quick.
Trainers are a great colour, look & feel good.
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Alice,
Thank you for your lovely review! We're delighted to hear that you found our sizing guide easy to understand and the ordering and delivery process quick and efficient. It's wonderful to know you're happy with the colour, look, and feel of your new trainers. We really appreciate your support!
Wide Fit Shoes Team
They came in a timely way
They came in a timely way, given that I'm in the USA. And I really like the shoes---so grateful that they fit! Finding shoes that work for me is very difficult. The leather is lovely and soft.
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Melinda,
Thank you so much for your lovely feedback! We’re delighted to hear that your shoes arrived in good time and, most importantly, that they fit comfortably. It’s wonderful to know you’re pleased with the soft leather too. We really appreciate you taking the time to share your experience.
Wide Fit Shoes Team
Excellent delivery times and…
Excellent delivery times and communication. Really comfortable shoes.
1 de outubro de 2026
Resposta da Wide Fit Shoes
Hi Marion,
Thank you for your wonderful feedback! We’re so pleased to hear that you were happy with the delivery, communication, and comfort of your shoes. We really appreciate you taking the time to share your experience.
Wide Fit Shoes Team
Quick delivery good fit
30 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Sue,
Thank you for your feedback! We’re delighted to hear that your shoes arrived quickly and that you’re happy with the fit.
Wide Fit Shoes Team
Lovely comfy shoes that fit!!
Lovely comfy shoes that fit!!! Professional service. Would buy from them again.
1 de outubro de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hi!
Thank you so much for your lovely feedback! We’re delighted to hear that your shoes are comfortable and fit well. It’s wonderful to know you were happy with our service and would shop with us again. We really appreciate your support!
Wide Fit Shoes Team
When customers are in the shop staff…
When customers are in the shop staff should not be chastised. Service could be done with a smile
29 de setembro de 2026
Resposta da Wide Fit Shoes
Hello Mervyn,
I’m genuinely very sorry to hear this, and I sincerely apologise for the experience you’ve had. This is certainly not the level of service or feedback we ever want to receive.
I will reach out to you directly so I can understand what has happened and hopefully put things right for you. Your custom, trust and satisfaction mean a great deal to us, and we truly value your business.
Once again, please accept my sincere apologies, and I look forward to speaking with you personally.
Kind Regards
Wide fit shoes team
Great quality footwear
Great quality footwear. Stylish choices for broad feet. Very prompt delivery.
29 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Ellen,
Thank you for your wonderful feedback! We’re so pleased to hear that you’re happy with the quality, style, and wide-fit options. It’s also great to know your order arrived promptly. We really appreciate you taking the time to share your experience!
Wide Fit Shoes Team
Resposta da Wide Fit Shoes
Hello,
I am very sorry to hear you havent recieved your shoes, Please can you email me gemma@widefitshoes.co.uk with your order number so we can look into this for you.
Kind Regards
Wide fit
I love my new balance trainers but…
I love my new balance trainers but would prefer 880 but 520 will have to do - thanks
5 de outubro de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hi Tina,
Thank you for your lovely feedback! We’re delighted to hear that you love your New Balance trainers. We understand you would have preferred the 880s, but we’re pleased the 520s worked for you. We hope you enjoy wearing them!
Wide Fit Shoes Team
Shocking service put the wrong address…
Shocking service put the wrong address by mistake due to my Apple Pay details being wrong rung for 20mons no reply email and what’s app we to be told order wasn’t processed yet so ok to t
Change delivery address only to be told the next morning it was too late to change the delivery address SORT YOR AI RESPONSES OUT
3 de outubro de 2026
Opinião espontânea
Resposta da Wide Fit Shoes
Hello David,
I’m very sorry to hear about this. I will reach out to you directly to see if we can resolve the issue.
I sincerely apologize for the response you received from our AI. Sometimes, once an order has been sent to the warehouse, it may be too late to make changes. However, we would really like to help and do everything we can to resolve this for you.
Thank you for your understanding, and again, I’m very sorry for the inconvenience.
Kind Regards
Wide fit shoes team
Resposta da Wide Fit Shoes
Hi Gary,
You’re very welcome! We’re glad we could help. Please don’t hesitate to get in touch if you need any further assistance.
Wide Fit Shoes Team
Great to have specialist in wide fit…
Great to have specialist in wide fit shoes - good website, good range and trainers turned up on time and fit perfectly 👍
28 de setembro de 2026
Resposta da Wide Fit Shoes
Hi Martin,
Thank you for your kind feedback! We’re pleased to hear you’re happy with our website and range of wide-fit shoes, and that your trainers arrived on time and fit perfectly. 👍
Wide Fit Shoes Team
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