The Window Film Company Opiniões 

50
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The company was arranged to affix the film to the windows, the emails coordinated a specific start time and day. For this company we even rented scaffolding for quality access to windows. Unfortunatel... Ver mais

Classificada 5 em 5 estrelas

We moved into s new house in early 2024. The back of the house faces south West and includes bifold doors. The film blocks 98% of UV and 78% of heat. It was a sensible price and waa well installed by... Ver mais

Classificada 3 em 5 estrelas

Beautiful designs for the window film but this stuff is the most brutally difficult stuff to apply onto the window. Took me 17 attempts, by which time the film was creased and looks terrible. If you d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really brilliant company. We needed our office film removed, they were here within 1 week of initial email. Although the colour was slightly wrong, the installation team were very understanding, and c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Passatempos e trabalhos manuais

Escrito pela empresa

The Window Film Company ® has been at the forefront of the window film industry since 1998. We supply and install a wide range of window film products including solar control, safety, security, privacy and frosted window films. We have built our success and continue to grow our company by following three key principles; a willingness to listen to our customers' needs, a desire to service those needs and a dedication to providing the best window film solutions and customer service available.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(50)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Impossible to apply!

We ordered two films, having used the company before and having had a great experience. These two were virtually impossible to apply - there was a boarder that would not stay in place, and with their applied tape you could not get the air bubbles out without damaging the film - and by that time, of course, the company say they will take no responsibility. Their customer service is very slow and really do not seem to care, very disappointing.

27 de agosto de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Supertint glass

Last year had this company supply and fit the medium reflective silver film on my conservatory windows. This was carried out efficiently and there have been no problems. Due to the very hot summer we had last year, decided in February 2019 to have the supertint glass fitted to my pilkington blue tint solar glass conservatory roof (which does not live up to expectations). Again supply and fitting was carried out efficiently and professionally. All waste and any mess cleared up and taken away. I have been very happy with the work done. I decided to use the company to fit the film so that I did not experience any problems with fitting and to benefit from the 10 year guarantee. Unfortunately, I have had to replace a blown unit that had the medium reflective film from last year on it, and the company kindly replaced and fitted the film for free.

1 de março de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Misleading info on website

Website said order would have free delivery, yet a charge of £2.99 is added at check out. asked them about it and said the charge applied and it was the website that was wrong.

11 de janeiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Frosted window film.

I bought some custom sized frosted window film to replace some cheap film I got off Amazon. The custom sized cuts made it so easy. The instructions were simple to follow. I now have 2 windows covered and it took less than 20 minutes to fit on my own.
It's for an office so I wanted the light but not the sun, I also wanted to stop passersby from staring in. It's done the job perfectly.
Delivery and packaging were excellent.
Would highly recommend the company and product.

9 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend - great quality product and superb service. A+

Had the best experience with this company! They were so helpful over the phone, helped me measure correctly, booked a date and the fitter was fast and did a great job. Couldn't be happier! The white printed onto frosted vinyl is so private and keeps the dogs from looking out the windows and barking at passers by :)

31 de outubro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

The product (plain frosted window film …

The product (plain frosted window film cut to size) was delivered as promised and included instructions. Not being confident at installing the film myself I asked a handyman whom I have used for years to install it. He read the instructions and when required placed the film on a flat surface ad started removing the backing material. The film then curled in on itself and stuck down to itself. It did this wherever the backing was removed. In addition creases appeared so that in the end the film was unusable. Having explained this to The Window Film Company and asked about having it installed by one of their "team" I got a short reply saying that they could not help me as they were full to capacity. No further suggestions were made either with regard to my problem with the film curling up or how to get the film fitted. Not their problem apparently. Would not recommend the product or the company on this basis!

7 de agosto de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

I've made two purchases recently and I …

I've made two purchases recently and I like the film. Although I've only received my first order to date, the product seems good.

Delivery however has been disappointing, being delayed both times.

*update*

I received my second order and the film was completely different to my first order. It came with no backing paper and was not sticky like the first order.

I've put the film up as I assume it should be applied, as the instructions are for film with backing paper I'm not sure. However, the film is already falling off the windows, I'm really really disappointed and wasted a lot of money.

I loved the first order, hence why I made a second purchase. I'd be to worried to order again as I've no idea which type of film I'd receive.

*UPDATE*

I've gone from rating The Window Film Company a 3* to 2* to 4*.

I have since my last update, emailed the company with my concerns and received a reply.

It seems I am an idiot and the reason the film is coming off the window is purely because I've not removed the backing paper. On close inspection I am surprised, but there is backing paper. Although it's cut at exactly the same size as the film, unlike my first order which you could clearly see it to remove it, it is there none the less.

I've now been able to put the film up correctly, which I'm very happy about. I'm still a little confused as to why the film is so different to my first order though, and to be honest I prefer the film I received first. It's not as opaque as the more recent film, and looks much more professional.

I do plan on ordering more film now, but I will need to email/call the company if I purchase anything different as I would really like to have film that was as the first order I made, and I'm still completely confused as to why it's so different.

The company also explained that my orders did arrive in the scheduled time frame. However, when I ordered I was confronted with 'rapid delivery' displayed on the item, and I later received an email to inform me that my order had been delayed. Perhaps the company is to efficient and I wouldn't have thought my purchase was late if I hadn't received the emails. My mistake.

In summary, I am impressed with the company and I do love the product, and have recommended to family and friends.

10 de julho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

This stuff works!

This stuff works!! Fitted to our consevratory by two friendly and efficient guys. Payment not required until completion. Has made a huge improvement......we can use our conservatory in summer.

29 de abril de 2017
Opinião espontânea

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