I had lots of questions regarding some of the products and Marina was very helpful. It was really useful being able to order free samples as well to see the texture and colour of the product.
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Leia as opiniões dos outros
Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Ver mais
A empresa respondeu
Maria and Natalia were very friendly, great customer service and made the ordering process for the floor easy. I was able to make a reservation for the amount of wood I needed which makes the uncertai... Ver mais
A empresa respondeu
Good quality flooring at good prices but don’t try to order items separately where they don’t have stock if you want to avoid extra delivery charges - they won’t waive the 2nd delivery fee. Just wait... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Informações de contacto
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excelente
6 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They have great show room and helpful…
They have great show room and helpful staff.
21 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Riza
Riza, gave us all the information we need and she was very nice to us
5 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Very knowledgeable and helpful service…
Very knowledgeable and helpful service with good selection of choice, reasonably priced.
6 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Excellent service and very helpful.
Excellent service and very helpful.
6 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Good service Riza
4 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Helpful & Quick
Riza & her colleague were very helpful in advising us in picking our new floor. They were welcoming in person & quick to process our order over the phone. Worth chatting to them directly if you're thinking about ordering.
4 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
So far so good
So far so good. Excellent ranges. Good information from staff without hard sell. Able to borrow samples. Fitter seems responsive, well informed and responsible. Just about to place my order, so will update comments once order received and fitting completed.
3 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great service and excellent quality of…
Great service and excellent quality of engineered flooring
1 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Thank you Konrad
I requested some samples and these were sent and delivered super quickly. I was amazed at how fast they arrived and how big the pieces were, this has made it really helpful to decide on which colour and grain is the best for us.
Thank you for the amazing customer service Konrad P.
Highly recommend
2 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great product and very helpful staff
Great product and very helpful staff.
I totally recommend them to everybody
Alev
2 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Excellent service
I have spoken to Cheuk a number of times to order engineered wood for different rooms at home. The service has been excellent. I am very pleased with the product and would recommend it.
2 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Knowledgeable and very professional.
Knowledgeable and very professional.
1 de julho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review.
Excellent service from Maria
Excellent service from Maria! She was professional, knowledgeable, and took the time to help us choose the perfect flooring for our home. We’re absolutely delighted with the final result. The shop has a fantastic selection of beautiful, high-quality flooring, and the whole experience was enjoyable from start to finish. We highly recommend both Maria and the store! Thank you Wood and Beyond!! Sanja S
17 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Simple and easy transaction
Simple and easy transaction, polite helpful member of staff.
30 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Very helpfull staff
Very helpfull staff, great products and great prices.
30 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We really appreciate your support and look forward to assisting you again in the future.
recommended
Really helpful, personal and friendly customer service
30 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Cheuk-Yee Liu Was very professional and…
Cheuk-Yee Liu Was very professional and helpful on a Sunday just before closing time !
21 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great Customer Service
I cannot fault the customer service with this company. Cheuk has been really responsive and helpful in trying to help me choose the right floor.
26 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great Service From Natalie,
Great Service From Natalie,
Natalie had answered my phone call and happened to be in the shop when we visited - so we know she is real and not a bot !! She has been helpful and knowledgeable in assisting us making our decision. They have a very good range of products and the prices are good.
19 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
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