I had lots of questions regarding some of the products and Marina was very helpful. It was really useful being able to order free samples as well to see the texture and colour of the product.
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Leia as opiniões dos outros
Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Ver mais
A empresa respondeu
Maria and Natalia were very friendly, great customer service and made the ordering process for the floor easy. I was able to make a reservation for the amount of wood I needed which makes the uncertai... Ver mais
A empresa respondeu
Good quality flooring at good prices but don’t try to order items separately where they don’t have stock if you want to avoid extra delivery charges - they won’t waive the 2nd delivery fee. Just wait... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Informações de contacto
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excelente
6 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sample was very good quality
The sample was very good quality. The communication around requesting a quote was prompt and informative. When I spoke to Maria on the phone she was polite and very helpful.
26 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Really impressed with the speed and…
Really impressed with the speed and expertise of response by customer services on any query we had in the ordering process. Now looking forward to seeing it all installed!
25 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Wood and beyond are a great company…
Wood and beyond are a great company with a wide selection of products and price points. I have ordered from them many times before and have always been helpful, high quality and timely with deliveries. On my last occasion, I purchased 110sq metres and Veronica was very helpful with my order.
23 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Good quality Free samples received in…
Good quality Free samples received in time!
Very responsive and helpful customer service!!!
23 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent communication
Excellent communication. I needed an amendment made to my order and the team were extremely helpful. Thanks!
23 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great customer service
Great customer service, very attentive, great floor
22 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Very easy transaction & very polite
22 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Placed an order with Veronica over the phone
Placed an order with Veronica over the phone. All was handled well. I can’t comment on the delivery or the laminate yet as it’s not been delivered. First impressions were good
22 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great service
Samples delivered really quickly, enabling us to make a decision. Customer service from Maria was great, responsive to emails and really helpful. Would definitely recommend this company to friends and family. Looking forward to our lovely new floor.
17 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very responsive and helpful customer…
Very responsive and helpful customer service. The timber floor is very well priced and great quality.
21 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Service was fantastic and even managed…
Service was fantastic and even managed to get quicker delivery so it’s here in time. Great company!
21 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Initially struggled with payment on the…
Initially struggled with payment on the website, but then called and the payment was sorted, and so was the delivery.
20 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Thanks you very much for your kind help…
Thanks you very much for your kind help Cheuk
18 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer service was excellent.So nice…
Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.
17 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service
Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!
17 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There's nothing beyond Wood and Beyond
I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁
17 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I found the customer service when…
I found the customer service when placing my order to be very knowledgeable and helpful, I spoke to Natalia a couple of times and she helped guide me to making the choice for my flooring. A really good service so far!
16 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent company to deal with
I have been dealing with wood and beyond for many years I've always found their service, delivery and products beyond exceptional. Staff are especially kind and understanding along with knowing their products extremely well.
Thank you once again who would and beyond for always going but one step beyond.
15 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent support
Excellent support, beautiful floor and great discounts that you can save just by paying deposit. Love it!
5 de junho de 2026
Opinião espontânea
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
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