Really helpful people who spoke to you to understand the details of your pre existing conditions rather than just tick boxes or yes/no with no context. Will definitely use World First again

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Leia as opiniões dos outros
This was the only company that would insure me with a less than 6 month prognosis. Thanks to them I managed to enjoy a wonderful cruise and I have another one booked. I had almost given up all hope... Ver mais
I have used World First for the last 3 years as my child has a really rare condition. They have always been helpful on the phone and this year (2026) his condition was online in the drop down box! I c... Ver mais
Used WFTI few times now & easily follow through the stages to arrange cover. Various package options, plus add ons available if required.
Informações sobre a empresa
Sobre World First Travel Insurance
Escrito pela empresa
What can you expect from World First?
Escrito pela empresa

- New cover for COVID-19
- All policies automatically include our COVID-19 cover. See our website for more details.
- Choose your level of cover
- With multiple levels of cover to choose from, you only ever pay for what you need.
- Cover for medical conditions
- Sophisticated medical screening means we can cover thousands of conditions, for less than you may find elsewhere.
- Your cover, your way
- Create a policy that's perfect for your plans with flexible extras like cover for gadgets, cruises and even winter sports.
- Go explore!
- We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
- Getting active?
- All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and surfing.
- UK customer service team
- Our friendly customer service team is based right here in the UK.
Count on it...
Here’s what we can promise you.

- 14-day money back guarantee
- No credit or debit card fees
- 24/7 access to English-speaking emergency medical assistance helpline
- Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)
Informações de contacto
Rothwell & Towler Ltd, Tourism House, Woodwater Park, Pynes Hill, EX2 5WS, Exeter, Reino Unido
- 0345 90 80 161
- info@world-first.co.uk
- www.world-first.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful and Friendly
Really helpful people who spoke to you to understand the details of your pre existing conditions rather than just tick boxes or yes/no with no context.
Will definitely use World First again
I like that there is a customer service…
I like that there is a customer service advisor at the other end of the phone . I spoke to Beth and she was very helpful and very patient.
It took quite a long time to sort out…
It took quite a long time to sort out our insurance but the lady on the phone remained patient and helpful and we did get the insurance sorted out to our delight.
Great to deal with
This was the only company that would insure me with a less than 6 month prognosis. Thanks to them I managed to enjoy a wonderful cruise and I have another one booked. I had almost given up all hopes of obtaining cover.
Easy renewal
Very pleasant, efficient agent. Renewed policy over the telephone easily.
Good price for my trip.
Straight to the point no messing and…
Straight to the point no messing and very easy to understand, well priced too..
Used WFTI few times now & easily follow…
Used WFTI few times now & easily follow through the stages to arrange cover. Various package options, plus add ons available if required.
The staff I spoke to were very helpful
The staff I spoke to were very helpful, I wasn't asked the same computer generated questions regarding my husband's pre existing illnesses that all the other insurers asked.They went into alot more detail and were able to give me a realistic quote ( when most companies just said they were unable to help).
Getting insurance for a medical condition made easy!!
I have used World First for the last 3 years as my child has a really rare condition. They have always been helpful on the phone and this year (2026) his condition was online in the drop down box! I couldn’t believe it! Made it so much easier to go through the system online and pay for the insurance! Getting insurance for a medical conditional is never easy but this was 100% easier! Thank you World First!
Your Advisor(s) was very professional…
Your Advisor(s) was very professional but also very approachable and helpful. Excellent service !
Ease of booking.
No problems on holiday but confident as I had the trusted iinsurance
I was lucky as I didn't have any problems on my holiday. I was very impressed how helpful and professional the person I spoke to who arranged it. I would use you again.
Easy to get on-line cover
As always, a very easy process to arrange my holiday insurance. All done on line in about 15 minutes. It only takes that long as I have some medical issues and World First ask a range of questions about each condition. This means I can go away with peace of mind that I am fully covered for my holidays for the year 😊
the agent listened to all my comments &…
the agent listened to all my comments & explained the policy details well
I have used World First Travel on…
I have used World First Travel on numerous occasions. Straight forward website ,simple process with various levels of cover all explained.
Helpful operative who actually engaged…
Helpful operative who actually engaged in conversation rather than reading from a script. Quote was acceptable so went ahead with purchase.
Very friendly staff
Very friendly staff - extremely helpful. Have bought before and likely to use again next year. Thank you.
Easy to do and good value even for over 80's
This was return business, because we like the ease of getting a quote, and the fact that we could get a level of cover that met our requirements so avoiding paying for cover we did not need. Happily, we have had no claims experience.
Always a very professional experience
Always very professional with their approach. Staff very friendly.
World First go a bit deeper than other providers, to give a more bespoke quote, which reflects your medical liability more accurately, with good levels of cover.
A Experiência Trustpilot
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