World of Music Opiniões 

1736
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... Ver mais

Classificada 5 em 5 estrelas

They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.

Classificada 4 em 5 estrelas

Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... Ver mais

Classificada 4 em 5 estrelas

The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 685538998

  1. Loja de instrumentos musicais
  2. também em
  3. Escola de Música
  4. Reparação de instrumentos musicais

Escrito pela empresa

Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1736)

0 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Still no piano....

Unfortunately, I have tried contacting them repeatedly for an update on the delivery of a Roland piano ordered almost a month ago. Said they only had the floor model in stock and would need to send from Roland directly but when I checked their store immediately after, it still said in stock online, so clearly it's a scam to keep doing it. I should have read other reviews on here first.
Hopefully I'll get my money back.... I'm not sure how a business can keep operating this way

19 de março de 2025
Classificada 1 em 5 estrelas

The worst retail experience I have ever…

The worst retail experience I have ever had. Everything started out great by leaving a deposit and expecting to see my electric drumkit once a couple of components were back in stock with the supplier. After calling five times for an update and getting the same response every time, I decided to go direct to the supplier and quickly realized who was telling porky pies! I never received one phone call with an update on my order and was never going to see it, as they obviously don't pay their bills and are on stop supply. Went back the next day and got my deposit , no sorry or questions asked as this Thanks for wasting my time money and effort!

26 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I would not trust this company

I would not trust this company. I ordered an electric drum kit as a Christmas gift for my kids. Over a week went by, and I still hadn't received any sort of shipping notification. I tried calling them, but it just goes straight through to their voicemail every time.

I ended up contacting them on Facebook, and they then advised me that orders were behind on shipping and I wouldn't receive this until Mid-January, which doesn't work for my kids' main Christmas gift. They offered a refund which I said I would like, and have since ordered a drum kit from a different shop.

This was over a week ago, and I still haven't received my refund. Terrible customer service.

1 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never buy anything from here again

Never buy anything from here again

I haven't received the my order for three months. Every time I contact the stuff(world of music), they will say that the order will be shipped immediately. which is fraud.

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great all around!

The customer service was great! They reached out to let me know why my order was somewhat delayed and they responded fast and effectively. When the order was ready to go the delivery was fast and everything was correct. Definitely recommend.

2 de novembro de 2024
Classificada 4 em 5 estrelas

Good price and service-

Good price and service- they don’t have the product available at the time of purchase and advised of a 3 week delay which was no issue for me. Was kept informed/ updated on delivery

3 de setembro de 2024
Classificada 1 em 5 estrelas

Abysmal Service

Bought a guitar and a few accessories on 29th August. The main reason being their website stated it would be delivered within a week. Still, no sign of the order, no email of the order being processed, just the payment confirmation. Already called twice, first time, the guy said he would follow up, but nothing, the second time, the guy just resends me the original payment confirmation email when he promised me an upgrade on the capo. Maybe it doesn't reflect on the invoice. Will update further after receiving or cancelling the order.

29 de agosto de 2024
Opinião espontânea
logótipo da World of Music

Resposta da World of Music

Hi Aadesh,

Thanks for your phone call today regarding this order. As mentioned, our 1-7 business day delivery estimate is only for in-stock items. The refund has been processed today for you.

Best regards,
World of Music

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