World of Music Opiniões 

1736
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

i love this store in person and so it gets 5 stars because theyre great even though my order still hasn't arrived. but please for the love of god add an option for express postage. aus post is useless... Ver mais

Classificada 5 em 5 estrelas

They were happy to change my order at the last minute and delivered it seamlessly. Really happy with the experience.

Classificada 4 em 5 estrelas

Item posted quickly. Alternate delivery options would be nice. Standard post took five days to deliver a few suburbs away. When I order from Sydney music stores items are in my hands within five h... Ver mais

Classificada 4 em 5 estrelas

The staff were very helpful during both the research calls prior and to the purchase that I made. My only complaint, which is minor, was that I did not receive emails either confirming the purchase o... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 685538998

  1. Loja de instrumentos musicais
  2. também em
  3. Escola de Música
  4. Reparação de instrumentos musicais

Escrito pela empresa

Our staff are all musicians and have real life experience in live performance and touring, sound mixing, digital and analog recording, system design and music tuition. Our goal is to make sure that you get the right equipment for your needs and then have the support to help you thereafter. Musical instruments are our passion and our staff have the knowledge and experience to guide you in the right direction.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1736)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Online experience was good

There was a delay with an order of Ukulele strings that I made online with World of Music but turned out the delay was not with WoM and Mitch rectified the situation immediately including sending the order express post to me free of charge. We all know online shopping can be tricky but these guys can be trusted.

21 de março de 2024
Opinião espontânea
logótipo da World of Music

Resposta da World of Music

Hi Kerrie,

Thank you for taking the time to chat with me and I'm glad we could get to the bottom of the couple of issues that impacted your order. The order cost has been refunded and your strings are on the way via AusPost Express and should be with you by the end of the week.

Apologies again for the delay with this one Kerrie. Please let me know if there is anything else I can do for you in the future.

Best regards,

Mitch
Store Manager

Classificada 5 em 5 estrelas

Excellent

Excellent
Came back on text with the answer to my question.
Delivery punctual and easy to organise.
Highly recommend

26 de fevereiro de 2024
Classificada 5 em 5 estrelas

Roland VR 730

Simple fast and easy transaction with the team from an online order.

Accessible by phone and email for all enquiries. Quick response time.

Delivery from Melbourne to CQ in less than a week!

Would happily deal with World of Music again.
Thank you

19 de fevereiro de 2024
Classificada 5 em 5 estrelas

Great service

Very quick delivery and the prices are very good compared to other music stores.

15 de fevereiro de 2024
Classificada 2 em 5 estrelas

Paid 15 dollars postage and took 4 days…

Paid 15 dollars postage and took 4 days to arrive… for that price i could have organised my own postage and sent it express….Also, after looking at my local music shop your total including postage was 25 dollars more expensive🤔

12 de fevereiro de 2024
logótipo da World of Music

Resposta da World of Music

Hey Thomas,

Thanks for sharing your experience with us. We're sorry that you're not completely satisfied with the postage cost and delivery time. When it comes to shipping, we rely on Australia Post and as much as we'd like to, we can't control their rates or delivery times, especially for regional destinations.

The time of day your order was placed did mean it was picked up the following business day so all told 3 days transit time to a regional location for Australia Post is on the early side of their ETA's to regional locations.

I can't speak to the pricing practices of your local store but what I can do is make sure to look after you should you decide to shop with us again. Please contact me directly should you need anything in future and I'll be sure to look after you.

Best regards,

Mitch
Store Manager

Classificada 5 em 5 estrelas

Fast and efficient

The cheapest on the internet for my keyboard.
Less expensive to deliver to country location than others.
Arrived sooner than anticipated.
Fast and efficient service, recommended.

30 de janeiro de 2024
Classificada 5 em 5 estrelas

Great customer service!!

The team at world of music were amazing. There was an issue that I had while ordering (not their fault) and they were quick to assist. Delivery was incredibly fast.

22 de janeiro de 2024

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