WowStoreDirect Opiniões 

361
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Ver mais

Classificada 1 em 5 estrelas

Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de Alimentos e Bebidas
  2. Confeitaria
  3. Grossista de confeitaria
  4. Grossista de artigos para o lar
  5. Supermercado grossista

Sobre WowStoreDirect

Escrito pela empresa

At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.

Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.

Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.

Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

361 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(361)

94 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Vast improvement on the packaging

A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.
PLEASE ENSURE FUTURE ORDERS ARE PACKED IN THE SAME WAY.

28 de junho de 2026
Classificada 1 em 5 estrelas

My order has still not arrived it has…

My order has still not arrived it has been over a week for a so called next day delivery. Been fobbed off. I will never buy anything from them again it's a waste of time . Going to get charged back from the bank. So I am not fussed I ordered the same thing from another company from point I ordered to when I received it took 22 hours. I am
over this

18 de maio de 2026
Classificada 5 em 5 estrelas

Really good

Ordered a one off box which was fab. It was the breakfast box and was full of different goodies. Lots of tea, coffee, hot chocolate, biscuits and a cute wee mug. It was a really good box.

13 de fevereiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Thank you! Glad you were pleased.

Classificada 5 em 5 estrelas

Absolutely recommended

While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via whatsapp or email.I am absolutley sattsifed and can only reccmend it.

10 de fevereiro de 2026
Opinião espontânea
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Thank you! Glad you were pleased.

Classificada 1 em 5 estrelas

Appallingly bad company

This company is something else. They have a good website and competitive prices. Performance ranges from OK...if all goes well, to the usual ABYSMAL if there are any problems. Their so called "Customer Service" is truly dire, and VERY unresponsive to resolving issues. As many other reviewers have said, "customer service is non-existent". Last order only part delivered about 3 weeks late, 1 item only NOT 5. with cans leaking. CS always take about a week to respond with abrupt anonymous unfriendly emails, sometimes actually aggressive. No sender name given, certainly no rapport, concern or care, and they don't even seem to read your email, just ask you to repeat it, in a very off-hand manner....then you have to wait another week for their next pathetic couldn't-care-less response.
I eventually over a period of several weeks managed to negotiate an agreed refund for damaged/ lost cans, but when the refund arrived a long time later, the amount was incorrect and short. Weeks later I still havent got my full refund. It's 5 weeks now since I placed my order, only got one case not 5, and of that case of 24, 6 were damaged/lost.... YET STILL WAITING for my part refund. Am going to report them to MBNA Visa, as they should have their accreditation removed. They are an utter shambles of an outfit to be avoided at all costs.

6 de janeiro de 2026
Classificada 1 em 5 estrelas

didnt arrive

27 de janeiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Hi Jeremy,

We are sorry about this. We tracked it and it seems it was lost during transit. We have dropped you an email to rectify this issue.

Classificada 5 em 5 estrelas

Very efficient

Very efficient. Parcel arrived on time. Good quality items.

24 de janeiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Thank you for your kind words

Classificada 2 em 5 estrelas

My order was damaged

My order was delivered in DISGUSTING CONDITION. I have sent an email+pictures with no response. I am a regular customer, was ?

13 de janeiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Hi Duncan,

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Classificada 5 em 5 estrelas

Wowbox

Always good price and great service. I have ordered from them on more than 10 times in the last 3 months and always delivered on time and a good price.

2 de janeiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Thank you for your kind words

Classificada 1 em 5 estrelas

Customer service not existent

Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for refund, still haven’t received it. Really won't recommend to anyone.

1 de janeiro de 2026
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Hi Igor.

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Classificada 1 em 5 estrelas

Product was badly packed,

Product was badly packed,
Product was damaged.
Two out of the 5 were no good and no response from Customer Service but in fair I didn’t notice this company existed so I thought it was a con from the start so I was surprised to get anything in post

29 de novembro de 2025
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Hi Michael,

We are sorry about this! Please we will drop you an email please respond so we can rectify the issue :)

Classificada 5 em 5 estrelas

Speedy delivery

Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.

27 de novembro de 2025
logótipo da WowStoreDirect

Resposta da WowStoreDirect

Thank you for your kind words

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