A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Ver mais
A empresa respondeu
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Ver mais
A empresa respondeu
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Confeitaria
- Grossista de confeitaria
- Grossista de artigos para o lar
- Supermercado grossista
Sobre WowStoreDirect
Escrito pela empresa
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Informações de contacto
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Reino Unido
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4,2
Bom
361 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da WowStoreDirect
Thank you for your kind words
Great product at a great price
19 de agosto de 2025
Resposta da WowStoreDirect
Thank you for your kind words
Resposta da WowStoreDirect
Thank you for your kind words
Can’t fault them!
Same day dispatch and next day delivery for FREE. Brilliant company.
21 de agosto de 2025
Resposta da WowStoreDirect
Thank you for your kind words
Resposta da WowStoreDirect
Thank you!
Resposta da WowStoreDirect
Thank you!
The helpline number 5000is non…
The helpline number 5000is non existent,although email dealt with promptly and delivery issue was resolved satisfactory.
8 de agosto de 2025
Resposta da WowStoreDirect
Hi Thomas,
We are so sorry you weren't able to reach us via phone. This will be dealt with.
Thank you!
Resposta da WowStoreDirect
Thank you!
How can I rate my experience when I…
How can I rate my experience when I haven’t received my order
15 de agosto de 2025
Resposta da WowStoreDirect
Hi Philip,
We sincerely apologize for this. We’ve tracked the order, and it appears to be lost in transit. We’ve also reached out to you via email.
Could you please respond at your earliest convenience?
Best regards,
Temi
Brilliant Store
This was my first time buying from WOW store direct. Fabulous prices Superb service and delivery and l will definitely be shopping with you again.
Highly recommend you checking out WOW store direct.
14 de agosto de 2025
Resposta da WowStoreDirect
Thank you and please shop with us again :)
Resposta da WowStoreDirect
Thank you!
Ordered 6 x 500g Nescafe Azera and was…
Ordered 6 x 500g Nescafe Azera and was send 6 x 75g.
They said they will replace it once i return the goods they sent in error - but i am still without my order after a week of paying for the goods.
11 de agosto de 2025
Resposta da WowStoreDirect
I’m sorry to hear about the mix-up with your order. To get this corrected as quickly as possible, please reach out to our support team at customerservices@wowboxme.com
with your order number and details of what you received. They’ll arrange the replacement and make sure you get the correct items.
Thank you for your patience,
Delivery was due on Monday did not…
Delivery was due on Monday did not receive delivery till friday
10 de agosto de 2025
Resposta da WowStoreDirect
Hi Isabel,
We are so sorry about this. Please reach out to us so we can rectify this issue as we value you as a customer.
WowStoreDirect
Resposta da WowStoreDirect
Thank you please shop with us again.
Resposta da WowStoreDirect
Thank you please shop with us again.
Very quick service and excellent…
Very quick service and excellent updating....great stuff!
9 de agosto de 2025
Resposta da WowStoreDirect
Thank you please shop with us again.
Order Cancelled Without Notice or Explanation
Placed an order on 01st August, received my confirmation email. On the 05th August I received an email advising that my refund had been issued.
I have no idea why I was issued a refund & why my order was cancelled, I received no contact, either via email or phone, to advise why they could not fulfil the order.
Poor service & communication, I doubt if I'll ever place another order with them.
Basic communication to advise why they could not fulfil my order would have made for a better level of service!
1 de agosto de 2025
Resposta da WowStoreDirect
Hi Fraser,,
I’m sorry for the poor experience. To get this resolved quickly, please reach out to our support team at customerservices@wowboxme.com
with your order number and the email used at checkout. They’ll review the cancellation and advise on next steps.
Thanks,
wowstoredirect
My favourite choccy bars
I suspect that the boxes of Double Deckers are stored in a warm environment because the bars at the bottom are squashed and the filling is coming out of the ends, which sticks to the inside of the wrapper making it difficult to open. There is also a two inch space at the top of the box which shouldn't be there.
Other than that, the boxes were sent in an outer box with packing material in the spaces, so the chocolate bar boxes arrived undamaged.
2 de agosto de 2025
Resposta da WowStoreDirect
Thank you
Resposta da WowStoreDirect
Thank you please shop with us again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.