A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Ver mais
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Leia as opiniões dos outros
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Ver mais
A empresa respondeu
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Ver mais
A empresa respondeu
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Confeitaria
- Grossista de confeitaria
- Grossista de artigos para o lar
- Supermercado grossista
Sobre WowStoreDirect
Escrito pela empresa
At WowStoreDirect, we take pride in offering a diverse selection of top-notch products, including our Healthy and Movie Night Wow Boxes.
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Informações de contacto
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Reino Unido
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
4,2
Bom
361 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After cancelling my order and getting…
After cancelling my order and getting confirmation from them, they still dispatched the items and are very slow at responding to my emails about how I return them.
Very unprofessional company.
Will not be ordering from them again!!
10 de maio de 2025
Resposta da WowStoreDirect
Hi Robinson,
We're really sorry to hear about your recent experience with us, and we completely understand your frustration.
Once an order is cancelled and confirmed, it should not be dispatched, and we sincerely apologise that this wasn’t the case. This is not the level of service we aim to provide.
We’re also sorry for the delay in our email responses — we’ve been experiencing a high volume of queries, but that’s no excuse, and we’re working to improve our response times.
Please reach out to us directly at customerservices@wowboxme.com with your order number, and we’ll prioritise resolving this for you, including arranging the return and refund if applicable.
We truly appreciate your feedback and hope we can earn back your trust.
Warm regards,
The WOWBOXME Team
Great Service
Very happy with this store. They are really fast sending orders and reasonable on prices.
7 de maio de 2025
Resposta da WowStoreDirect
Thank you!
Resposta da WowStoreDirect
Thank you!
Resposta da WowStoreDirect
Thank you!
Excellent Customer Service - Quick Delivery
Rapid delivery, order as described. Good value for money. Will be using again
28 de abril de 2025
Resposta da WowStoreDirect
Thank you!
Good service
Excellent..easy to use ordering system and prompt delivery. Very pleased.
25 de abril de 2025
Resposta da WowStoreDirect
Thank you!
Great product
Great product. Delivered very fast. Good price. Easy to order
Thank you.
22 de abril de 2025
Resposta da WowStoreDirect
Thank you!
Resposta da WowStoreDirect
Thank you
Item still hasn't been delivered
14 de abril de 2025
Resposta da WowStoreDirect
Hi Alan,
We are deeply sorry about this. We have just tracked it and was lost during transit. please respond to our email for further action.
Best,
Management
Resposta da WowStoreDirect
Thank you
Mythos Beer
A product that is not commonly found in the UK at a good price and next day delivery.
9 de abril de 2025
Resposta da WowStoreDirect
Thank you for shopping with us!
Excellent service
Excellent service
I had my order delivered with two broken bottles. When I contacted them, they immediately replaced the entire box
Thank you
6 de abril de 2025
Resposta da WowStoreDirect
Thank you!
Good price but 2 items arrived damaged……
Good price but 2 items arrived damaged… making it a terrible price.
12 de abril de 2025
Resposta da WowStoreDirect
Hi Robin,
We're sorry to hear that your shopping experience with us didn’t meet expectations. If you could reach out to us at orders@wowboxme.com, we’d love the opportunity to make things right.
Thank you!
Easy to order
Easy to order, and package arrived the next day. Fab service, thank you
10 de abril de 2025
Resposta da WowStoreDirect
Thank you!
Resposta da WowStoreDirect
Thank you!
No delivery, no explanation, no communication
The order for beer didn’t arrive. When I queried it I was told it had been damaged in transit but no one had contacted me to let me know. I was offered a reorder or refund. I took the refund!
7 de abril de 2025
Resposta da WowStoreDirect
Hi Michael,
We're sorry to hear that your shopping experience with us didn’t meet expectations. If you could reach out to us at orders@wowboxme.com, we’d love the opportunity to make things right.
Thank you!
Resposta da WowStoreDirect
Thank you! We hope you shop with us again!
Resposta da WowStoreDirect
Thank you! We hope you shop with us again!
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