X1 Sales & Lettings Opiniões 

Moved into the room in a hurry. Was asked to pay an exorbitant holding deposit more than one week's rent just to reserve the room (red flag!). Once this was completed, none of the team told me what the money was for or when I might see it again. This was a thorn in my side throughout my tenancy.
The location is good, and the room itself was decent, although a bit small for the price. The included washing machine was helpful, although it took a long time to address any problems with it to Haymarket. Bin collection was convenient. Towards the end of my stay, the mould in the kitchen was solved by having contractors over. Overall, I didn't find the property very homely and couldn't wait to leave, although I enjoyed the free matcha with the property rebrand.
Room inspection and security deposit was handled promptly. What was not so straightforward was reclaiming my holding deposit. I sent several emails, none of which received a response, and called multiple times to occasionally speak to staff who seemed out of their depth (they confused my problem with the security deposit). Some did direct me to another email address. After several mornings contacting the team, I finally was refunded for the deposit, but without receiving a confirmation of payment.
I would avoid this company in the future.

Isabella was amazing very helpful and was happy to assist in anything we asked or needed she made us feel so comfortable and our experience so smoothly we couldn’t be anymore happier 😬

Harris was excellent.

Harris was very fun ,cheerful and friendly really informative,

Elisha has been lovely during my viewing. She answered all my questions and went through everything in detail.

We had a really positive experience with Jess Long, who was extremely helpful and was able to answer all the questions that we had. Very knowledgeable and great customer service. Thanks Jess.

Thank you Jess Long for all your help with our recent move! Jess made things so much easier for us and answered all of our concerns with patience and understanding which made all the difference after our previous experience with another company.

I recently had to come in to the office due to issues with my tenancy. I was helped by Jess Long who was not only very professional but friendly and explained everything in a way that was easy to understand and put me at ease about my letting.
Could not recommend Jess Long enough, what an asset to the team

Jess long was really helpful with my parking issues. Would highly recommend. Kind regards Aaron

Harris was amazing with helping us book a viewing. He knew we were on a time crunch and he got us booked in straight away and let us know about any other suitable properties. An amazing experience overall

We had a few viewings with Harris today and he was great! He had answers to all of our questions, he was really nice and good fun! Had a great experience with the whole agency, looking forward to hopefully getting the flat!

Had a great viewing today , looking for a place in Manchester close to my job , Harris who showed me around the apartment was very professional pointing out the major parts of the apartment ,but was also very friendly , made me feel at ease , while making my decision ,first class viewing .

Had a great viewing Jevan - amazing person, easy to talk to, great humour and good suggestions for the area.

Elisha made the viewing such a lovely experience- really friendly, attentive and answering questions before I had even asked. Really welcoming experience :)

Elisha was very friendly and talked me through the whole process so eloquently.

Was really struggling finding an apartment and was approached by one of their workers Kieran who helped me in the application process and made the experience so much easier and quicker and very informative thank you

Rodney was very helpful and communicated very well. He was very understanding of my situation and helped me book viewings accordingly.

Darlene was also very understanding of my requirements and was very quick to respond to my queries. She made sure to answer all my questions and it really helped me gain clarity with the whole process.
Overall, I'm very satisfied with the service.

Darlene was exceptionally helpful and professional throughout the process. She took the time to thoroughly explain the process.

Luke was incredibly helpful with all my enquiries and resolved all of my issues without hassle. Thank you!

I attended two viewings which were conducted by Harris who had been really helpful and friendly throughout the entire process. When I didn’t get my initial first offer he went above and beyond to help me find similar properties