I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Ver mais
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Leia as opiniões dos outros
Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!
Bash was very efficient. Understanding and tried helping me get the best solutions. The service he provided was 10/10. Definitely recommend this service.
I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Ver mais
Informações sobre a empresa
Escrito pela empresa
YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.
Informações de contacto
Unit 8-9 Victoria Mills, HX4 8AD, Halifax, Reino Unido
- 01422 880100
- enquiries@yesenergysolutions.co.uk
- www.yesenergysolutions.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The advisor gave me some good advice…
The advisor gave me some good advice and pointed me in the right direction for my next steps. Very professional and listened to things I had to say. I would recommend this service.

Resposta da YES Energy Solutions
Shared great tips and information.
Omar was evident. He spoke at a pace that was just right and explained everything clearly, so I could understand. He also shared some great tips that could save me money and energy. Overall, a very pleasant conversation.
Thank you.

Resposta da YES Energy Solutions
Very excellent response me and guide me…
Very excellent response me and guide me thanks
REALY HELPFULL IMFORMATIVE GREAT ADVICE…
REALY HELPFULL IMFORMATIVE GREAT ADVICE FROM REALY CARING LADIES I WOULD RECAMEND THIS SERVICE TO SVERY ONE MANY MANY THNX GERARD SEWILL
so far my experience has been good
so far my experience has been good, I don't like giving my financial information out let alone share it to multiple organisations, so we will see what happens at the next steps
Emillie was so easy to talk to and…
Emillie was so easy to talk to and explained everything so easily. She was so helpful.
free energy saving pack
hi very friendly and chatty and alao explained things i wasnt aware of
Great charity.
Fantastic company. I had never heard of this but was referred through my energy supplier. Advisors were friendly, non invasive questions and helped out with my energy with a fuel voucher.
Fantastic service from Emilie
Fantastic service from Emilie Newburn, she explained everything very well and is a credit to the company
Deceptive and Time wasting!
The adviser was polite and the session itself was handled professionally, but the service was ultimately not effective or transparent for my situation. I engaged with YES Energy Solutions because publicly available information and referrals suggested that support of up to £500 might be available for households in hardship. This created a reasonable expectation that financial assistance could be considered.
During the assessment, I was asked for a large amount of personal and financial detail, including information about my household circumstances, disability-related needs, income, arrears, and even furniture requirements. This depth of questioning reinforced the impression that some form of practical support was possible.
However, after providing all of this information, I was informed that YES Energy Solutions cannot offer financial help with energy arrears at all, and that the only support available was general advice and a small £50 emergency card, which I did not qualify for due to the level of arrears. No meaningful assistance was available, and no connection to the hardship schemes I was originally led to believe might be accessible.
The outcome did not match the depth of the assessment or the expectations created at the point of referral. For vulnerable households with significant debt and complex needs, this process feels unnecessarily intrusive and time-consuming without offering any practical help.
Naomi had empathy and listened to me…
Naomi had empathy and listened to me and gave me very helpful information and advice. She explained everything clearly and offered various options. I really appreciate that she called me
Very good experience with the as energy…
Very good experience with the as energy Team they listen and try to help you save money with your energy bills excellent service thank you
Very satisfied with the outcome and the…
Very satisfied with the outcome and the customer service advisor friendly understanding of my needs friendly advice
Great advice from friendly people.
The person I spoke to was so helpful…
The person I spoke to was so helpful and lovely
Ryan was a perfect advisor
Ryan was a perfect advisor, he explained everything very articulately and was patient and understanding.
I really appreciated the advice and support 😊
Excellent service helping with advice…
Excellent service helping with advice on energy efficiency
Help when you need it most
This company , was very helpful , lots of good ideas, hints tips, some suggestions to look into . Thank you !
Prav Makh was a pleasure to talk to
Prav Makh was a pleasure to talk to. Really understanding, kind and empathetic to the problems my family have been facing. Genuinely decent guy.
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