YES Energy Solutions Opiniões 

540
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a chat with Gemma (Watson) at an event in our village. I didn’t know what to expect but she had lots of useful suggestions and made a couple of useful referrals. She followed up on our meeting... Ver mais

Classificada 5 em 5 estrelas

Katie at YES Energy Solutions was fantastic. She shared her valuable knowledge and offered plenty of suggestions and signposting on how to safe on energy. Thank you!

Classificada 5 em 5 estrelas

Bash was very efficient. Understanding and tried helping me get the best solutions. The service he provided was 10/10. Definitely recommend this service.

Classificada 5 em 5 estrelas

I am writing this review to share my great experience with YES Energy Solutions. I was incredibly happy with the advisor Omar Rana who helped me. He was very polite, professional, and clear in explain... Ver mais

Informações sobre a empresa

  1. Equipamentos e soluções de energia
  2. também em
  3. Instalação de gás

Escrito pela empresa

YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

540 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 64% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(540)

217 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The advisor gave me some good advice…

The advisor gave me some good advice and pointed me in the right direction for my next steps. Very professional and listened to things I had to say. I would recommend this service.

18 de dezembro de 2025
Opinião espontânea
logótipo da YES Energy Solutions

Resposta da YES Energy Solutions

Hi Mark,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Classificada 5 em 5 estrelas

Shared great tips and information.

Omar was evident. He spoke at a pace that was just right and explained everything clearly, so I could understand. He also shared some great tips that could save me money and energy. Overall, a very pleasant conversation.
Thank you.

17 de dezembro de 2025
Opinião espontânea
logótipo da YES Energy Solutions

Resposta da YES Energy Solutions

Hi Elsa,

Thank you so much for leaving a 5‑star review. We’re really pleased to hear you had a positive experience with our team.

We aim to offer clear, friendly and helpful support, so it’s great to know this made a difference for you.

If you need anything else in future, please feel free to get in touch.

Thank you,
YES Energy Solutions

Classificada 5 em 5 estrelas

Great charity.

Fantastic company. I had never heard of this but was referred through my energy supplier. Advisors were friendly, non invasive questions and helped out with my energy with a fuel voucher.

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Deceptive and Time wasting!

The adviser was polite and the session itself was handled professionally, but the service was ultimately not effective or transparent for my situation. I engaged with YES Energy Solutions because publicly available information and referrals suggested that support of up to £500 might be available for households in hardship. This created a reasonable expectation that financial assistance could be considered.

During the assessment, I was asked for a large amount of personal and financial detail, including information about my household circumstances, disability-related needs, income, arrears, and even furniture requirements. This depth of questioning reinforced the impression that some form of practical support was possible.

However, after providing all of this information, I was informed that YES Energy Solutions cannot offer financial help with energy arrears at all, and that the only support available was general advice and a small £50 emergency card, which I did not qualify for due to the level of arrears. No meaningful assistance was available, and no connection to the hardship schemes I was originally led to believe might be accessible.

The outcome did not match the depth of the assessment or the expectations created at the point of referral. For vulnerable households with significant debt and complex needs, this process feels unnecessarily intrusive and time-consuming without offering any practical help.

10 de dezembro de 2025
Opinião espontânea

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