I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Site a bit slow, switching from different pages and also could do with a function to highlight what info you are missing to move on to next step. However good variety and very clear photos and info on... Ver mais
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Ordering itself is fine but the score reflects the experience on the web portal (for info its a green car scheme from company). The not so good: * There is an indicative price on the initial... Ver mais
A empresa respondeu
easy to use website, could do with better range of used cars as delivery time of new cars, 6 months for my first choice put me off new.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Informações de contacto
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Reino Unido
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,1
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I managed to get a good deal on a…
I managed to get a good deal on a Jaecoo, but generally I feel the prices on the EV salary sacrifice scheme are far too high compared to the open-market.
18 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi there. I am pleased to hear that you have found a vehicle that meets your requirements, but I am sorry that you feel prices are higher in comparison to the open market. Our service includes elements additional to the vehicle itself, including a maintenance package, tyres, insurance etc, which can provide a strong overall value depending on individual circumstances.
That said, we really appreciate you sharing your perspective, as it helps us continue to review and improve our offering to ensure it remains competitive and transparent. Jonny@Zenith
Very easy to do
Very easy to do, informative and Lewis who contacted me a few times to advise me on certain areas I needed to know was great
26 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi there. I am happy to be informed that the process is easy and Lewis has been in touch with advice on several occasions. I will feed this positive feedback to him. Jonny@Zenith
Good range of cars, easy order process
Zenith offer a good range of vehicles, and obtaining a quotation is a straightforward process. Having now placed an order I am being kept informed of progress on a regular basis.
18 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi Graham and thanks for the 5 star feedback. I am happy to hear that we provide a good selection of vehicles, where quoting is straightforward. I am also pleased that you are being updated throughout your order progression and I hope you are excited for your vehicle arrival. We look forward to supporting you on your journey with Zenith. Jonny@Zenith
Ease of the process
23 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear the process is easy. Jonny@Zenith
Expectation well and truly met.
Fast, efficient and did what they said. Excellent communication, which is so rare these days. Can’t fault.
20 de maio de 2026
Opinião espontânea
Resposta da Zenith Vehicle Contracts
Hi Anthony and thank you for the 5 star feedback. It is wonderful to hear that your expectations have been well and truly met, with excellent, fast and efficient communication, following through with our guidance. Jonny@Zenith
I'm yet to get my car but so far the…
I'm yet to get my car but so far the process has been smooth and efficient.
15 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith
Easy to follow.
Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions
15 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith
Resposta da Zenith Vehicle Contracts
Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith
Resposta da Zenith Vehicle Contracts
Hi Anurag and thank you for the 5 stars! I am pleased to hear of your excellent experience, with assistance from a proactive team. We look forward to continuing with this level of service. Jonny@Zenith
A simple process
A simple process, once I'd reviewed the FAQ on the website which covered all my initial queries.
12 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi Martin. I am happy to hear the process has been simple, with the FAQs covering all queries. Any further queries throughout your time with us, please do reach out and we will be happy to assist. Hopefully we can provide you an excellent service, to obtain 5 star feedback in the near future. Jonny@Zenith
Everything worked exactly as promised
Everything worked exactly as promised, in a timescale that exceeded expectations.
26 de abril de 2026
Resposta da Zenith Vehicle Contracts
Hi Kerry and thanks for 5 stars! I am pleased that everything has occurred as promised, especially with a timescale that has exceeded expectations. Jonny@Zenith
Resposta da Zenith Vehicle Contracts
Hi Grzegorz. Please could you provide some further context, as we will happily look into this for you? I can see that you contacted us following a missed call, where we have checked-in with our sales team where the call is likely to have originated. With the extra information we can ensure we respond to your queries as efficiently as possible. Jonny@Zenith
Easy online experience
Easy online experience, visual and textual guidance , rapid short listing facilitated , pulled the pin now , v.excited.
14 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi Simon and thank you for the 5 stars! I am happy to hear that the online experience is easy, with guidance and filtering options that assisted with your selection. We look forward to assisting you throughout your journey. Jonny@Zenith
Choosing a car couldn't be any easier…
Choosing a car couldn't be any easier and great selection!
15 de maio de 2026
Opinião espontânea
Resposta da Zenith Vehicle Contracts
Hi Linda. I am pleased to hear that choosing a car has been easy and you received a great selection to choose from. We look forward to your journey with us, where we can hopefully obtain a 5 star review in the future. Jonny@Zenith
Clear and simple to use.
6 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi Lewis, thanks for the 5 stars and positive feedback! Michelle@Zenith
Resposta da Zenith Vehicle Contracts
Hi Jeremy, thanks for the 5 stars. Pleased to hear you found the process very easy and very efficient! Michelle@Zenith
Easy process to use
Easy process to use. The only improvement would be in providing an estimated delivery date and providing more information on the forthcoming vehicles.
5 de maio de 2026
Resposta da Zenith Vehicle Contracts
Hi Leo, thanks for your feedback. We will pass this along to the team! Michelle@Zenith
Resposta da Zenith Vehicle Contracts
Hi Max. I am so sorry to hear that you have not received effective communication and the level of customer service we expect to provide. I understand that you are seeking updates on a delivery date, where we are looking into this for you. I have asked the team if they can obtain a further understanding on your order progression and give you a call ASAP. Jonny@Zenith
Wonderful Mini Aceman
Wonderful Mini Aceman
Ordered an instock car that took longer to arrive than I would have expected for one that was already manufactured but the whole process once delivery was confirmed was great. Absolutely perfect service and great communication thereafter.
1 de maio de 2026
Opinião espontânea
Resposta da Zenith Vehicle Contracts
Hi Mrs Holden, thanks for the 5 stars. I'm sorry your car took longer than expected but pleased to hear the positive feedback about the service and communication after! Michelle@Zenith
Our company uses Zenith for our car scheme - Do not use
If you leave your company this is a nightmare to unpick. The "terminiations team" also dont respond in a timely manner.
Think very carefully about a car scheme before signing up with Zenith
11 de maio de 2026
Opinião espontânea
Resposta da Zenith Vehicle Contracts
Good Afternoon, we are sorry to hear of your experience. We have requested further information from you, alternatively if you could please reach out to us at Complaints@zenith.co.uk, we can review this further with yourself. Sam@Zenith
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