I AM APPALLED AT THIS COMPANY. I ORDERED AND PAID UPFRONT FOR THE EPOS SYSTEM, GOT SUSPICIOUS IMMEDIATELY AND TRIED TO CONTACT THEM TO NO AVAIL VIA THERE WHATSAPP, EMAILS AND PHONE, SENT A CANCELLAT... Ver mais
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Leia as opiniões dos outros
Today, my XePOS system had an issue connecting to the card machine, but it was sorted out very quickly. The XePOS worker, Nimra, was professional and made communication very easy. My issue is fully r... Ver mais
Also known as Xepos Advertise merchants services with free 4g terminal and a base rate .3% and .4% ( credit card/debit card)... but the contract says different.. They also advertise at cancel at... Ver mais
Nimrah who gave us all information about new all in 1 epos system and she done everything for us very smoothly . she made it very easy to purchase this systems and all back up she done it aswell which... Ver mais
Informações sobre a empresa
Informações de contacto
Centre Court, 1301 Stratford Road, B28 9HH, Birmingham, Reino Unido
- 0345 0345 930
- info@birminghamepos.co.uk
- xepos.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 51% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service!!!!
The experience was really good and it…
The experience was really good and it helped me a lot
He is doing very good customer service…
He is doing very good customer service and patient ,he's happy to help me.i highly recommended him thank you so much
In depth training with support…
Training was fast but in depth and explained well.
Quick response to our issue
Quick response to our issue, solved in great time.
Thank you for your help today maryam
Thank you for your help today maryam. 5star experience very helpful
Sheen had good product knowledge and…
Sheen had good product knowledge and provided step by step guide how to use the epos system was very helpful
I must say that support from this team…
I must say that support from this team is fantastic.
Lady called Sheen who has been very helpful and supportive when we needed support while we were working on the tills.
Thanks for your help and support again
Very good training and easy
Very good training and easy. Was on time and very helpful and answered any questions I had. Would recommend
Quick and efficient response from…
Quick and efficient response from Sheen, helping to install the new printer. A1 service, no fuss or bother. Recommended.
Very helpful
Very helpful, quick service and very patient! Thank you for your service and support!
DONT DO IT
Customer service is horrendous! Made payment for a system and nearly 4 weeks now and still chasing.
Zubeir and Jade haven’t responded to me for weeks now. Customers services just Fobb you off. Was reassured a manager would contact me still nothing.
Really regret purchasing through this company.
Wouldn’t recommend it - the support isn’t great from get go and neither is the customer services.
Update :
I refused to take the system delivery due to it being 3.5weeks late and have failed on numerous occasions speaking to any management team. I have now cancelled all my cards and blocked the company from my account too!
Don’t do it! It’s to cheap to be true!! Trust me. Customer service is appalling!
I wonder is Farat knows how bad her companies services is?
No one replies back to WhatsApp or emails. All very very unhelpful and useless.
Sheen help me today for everything i…
Sheen help me today for everything i asked and it was fast as i wanted
Sheen was so quick
Sheen was so quick to fix the system problem. She's polite.
AVOID!!!
AVOID!!!. We haven’t received our card payments in over a month. We’ve just been getting past from pillar to post. Absolutely useless! The customer support is shocking. I’ve been calling up daily for the last 4 weeks. Yes Daily! The stress I have endured and still am is out of this world. Absolute scandalous! Still no further on. We have provided all relevant and requested information yet a month later still nothing. Save yourself the stress and hassle and avoid at all costs..
Sheen did a great job today with my…
Sheen did a great job today with my till printer! Highly recommend!
Excellent customer services
Excellent customer services. Very quick response, everything you need done they do it straight away
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