your products have clear and accurate descriptions. the order process is easy. the product is shipped quickly. the things that i have purchased upon arrival have all been of excellent quaility and exa... Ver mais
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Leia as opiniões dos outros
Extreme is offering great prices and great service. I recently placed an order. Extreme offers free shipping, however I live in the middle of the pacific and that changes the whole shipping deal. Not... Ver mais
1. Very bad customer support from your side. Nobody is responding on emails regarding orders. 2.Eventually received email with update about my order but couldn't read it. There was force majeure fr... Ver mais
A empresa respondeu
Placed an order, 10 days after order was placed still had not shipped or processed. Wrote review and contacted xtreem for refund. Xtreem replied to review saying they reached out multiple times-that... Ver mais
Informações sobre a empresa
Escrito pela empresa
XTREEM RC is an Australian Owned and registered Business (A.C.N 645 603 890 Pty Ltd, ABN 16 645 603 890) and an officially authorised dealer of Huina RC Construction models! There's simply no better place to find a variety of quality RC Machinery and Construction products than at XTREEM RC. We provide our customers with the best RC Excavators, Loaders, Dump Trucks and Various other RC Construction models. We also have a large range of Spare Parts and Accessories for the entire Huina fleet. As a Reputable and Authorised Dealer of the Huina brand, you can be sure that you will receive a quality machine that matches the advertising and lives up to expectation! We currently have stock in the USA, Australia and Europe for fast and FREE Shipping!!
Informações de contacto
2/13 Horsham Road, 7019, Oakdowns, Austrália
- support@xtreemrc.com
- xtreemrc.com
3,9
Bom
89 opiniões
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WELL SO FAR!
WELL SO FAR!, EVERYTHING!, THAT I ORDERED!, FROM YOU GUYS!, HAS ARRIVED IN GOOD CONDITION!, SO EVERYTHING IS UP!, AND RUNNING!, SO I DO PLAN ON ORDERIN!G A FEW MORE RC'S!, FROM YOU'RE CATALOG!, SO ONCE AGAIN! ,THANKS FOR EVERYTHING!, SO UNTIL MY NEXT ORDER!, I'LL CHAT WITH YOU GUYS LATER! SINCERELY; DAVID A CAMPBELL!, OF DENVER, COLORADO!, USA!
16 de março de 2022
Resposta da Xtreem RC
Hello David,
Thank you so much for your order, we’re so glad you’re having so much fun with your new RC Construction Model. Please let us know if your ever need anything and we will be happy to assist you.
Kind Regards
Stuart
Xtreem RC
What a wonderful toy
What a wonderful toy, Very well built, authentic. I wish there were around back in the 50'.
8 de março de 2022
Resposta da Xtreem RC
Hello Tim,
We’re so glad you’re enjoying your Huina 1568 RC Dump Truck. If you ever need anymore products or advice, please let us know and we will be happy to assist you in anyway possible. Thanks again for your business and support.
Kind Regards
Stuart
Xtreem RC
Bit of a hiccup with communication but…
Bit of a hiccup with communication but overall I am very happy with Xtreem. Will be doing more business with them soon. Thanks again Stuart.
3 de março de 2022
Ordered an excavator and still has not…
Ordered an excavator and still has not shipped. Will be canceling my order and request a refund.
3 de março de 2022
Stuart at xtreemrc helped me with my…
Stuart at xtreemrc helped me with my order and ensured my purchase is in good hands. Also ensured me they are able to source parts if and when needed. Thanks Stuart
20 de fevereiro de 2022
My parts
My parts came today, good quality , took a while to get here but considering how slow the mail is all around the world at the moment they did well. THANKS XTREEM.
10 de fevereiro de 2022
Me and my grandson
I like your product Me and my grandson Enjoy them 100% It's the Delivering That is slow
26 de janeiro de 2022
Resposta da Xtreem RC
Hello Jim,
Thank you for your review. We are working to improve our delivery times. Unfortunely, sometimes shipping times are out of our control, but we are working to make sure all orders can be dispatched within 48 hours. Thank you for your business and your patience and understanding.
Kind Regards,
Stuart
Xtreem RC
Never received fedex says handed to…
Never received fedex says handed to customer not correct I was home fedex never was in area
25 de janeiro de 2022
Haven’t received the order yet?
14 de janeiro de 2022
Resposta da Xtreem RC
Hello Joe,
We're sorry for the delay. We were out of stock of the charger part you ordered and had to get it shipped from China with delivery expected in 10 days or less. I apologise for the delay and any stress or frustration it has caused you. We have sent you an email with your order tracking information and your order will arrive in just a few more days. I'm sorry we did not get it to you faster.
Kind Regards,
Stuart
Xtreem RC
12/15/21 Order placed, NOT SHIPPED as of 12/31/21
The shipment was received and my husband is VERY happy with the purchase. We will make another purchase very soon
31 de dezembro de 2021
Very satisfied
25 de dezembro de 2021
Resposta da Xtreem RC
Hello Semon,
We're glad to here you're satisfied with your new Volvo RC Excavator. Please let us know if you ever need anything by emailing support@xtreemrc.com.
Kind Regards,
Stuart
Xtreem RC
As yet I have not received my goods and…
As yet I have not received my goods and you are asking for me to review. It's 21 days since I ordered and no arrival yet.
24 de dezembro de 2021
Resposta da Xtreem RC
Hello Peter,
On behalf of the Xtreem RC team, I want to offer our sincere apologise for the unacceptable wait time for delivery of your new Remote Controller. Unfortunelty, we did not have this controller in stock in Australia and had to get it shipped from China to NZ. There were some delays in getting it dispatched but it should be delivered within 10 to 14 days maximum. We understand the wait time has been unacceptable. We aim to offer fast and free shipping worldwide, with most orders being delivered within just a few short days. I admit, we have let you down. I sincerely apologise and promise we will do all we can to make this up to you. Please let us know if you have not received your order in 10 days by emailing support@xtreemrc.com and we will make it right in anyway we can.
Thank you for your patience and understanding.
Kind Regards,
Stuart
Xtreem RC
Once again your service was excellent…
Once again your service was excellent thank you
20 de dezembro de 2021
Resposta da Xtreem RC
Hello Isiah,
Thank you for your review. We're glad to know you're happy with your new RC Truck. If you ever have any questions please reach out to support@xtreemrc.com and we will happy to help.
You can also visit our website often to see our new products. https://www.xtreemrc.com/
Kind Regards,
Stuart
Xtreem RC
Great experience
Great experience. Will be purchasing from xtreeme again. 2 week wait but we'll worth it! Thank you Xtreeme RC!
Jonathan
18 de dezembro de 2021
Resposta da Xtreem RC
Hello Jonathon,
We’re so glad to here that you’re happy with your new RC Excavator. The Double E Volvo is a great Excavator with nice attention to details and impressive performance.
We’re sorry that the shipping took longer than expected, but we appreciate your patience and understanding.
We look forward to being able to supply you some other RC models soon.
Have a great day.
Kind Regards,
Stuart
Xtreem RC
No order update and unresponsive.
No order update, shipment or response.
Order was placed and no response or update on the order after a week. I've tried facebook, email, phone, and online chat. Not the type of response I would expect for an $800 order 3 weeks before Christmas.
15 de dezembro de 2021
Resposta da Xtreem RC
Thank you Scott, we appreciate your business and support. On behalf of the Xtreem RC team, we wish you a very Merry Christmas.
Kind Regards
Stuart
Xtreem RC
1e bestelling was goed ,2e bestelling…
1e bestelling was goed ,2e bestelling ,kwaliteit slecht ,goedkoop ,jammer
13 de dezembro de 2021
Kabolite 336
Kabolite 336 very well made easy set-up and operation, but I had trouble with digging sometimes the hydraulics stop,you have to reverse that function to continue, as if the relief valves are sticking
12 de dezembro de 2021
i ordered this for a christmas present
i ordered this for a christmas present. it came when you said it would. but has not been opened yet.
12 de dezembro de 2021
Resposta da Xtreem RC
Hello,
We hope you have a wonderful Christmas and are happy with your products.
If you ever need any assistance, please email support@xtreemrc.com
Kind Regards
Stuart
Xtreem RC
I was very disappointed that you…
I was very disappointed that you Bulldozer was not made of metal.
8 de dezembro de 2021
Resposta da Xtreem RC
Hello Lawrence, we’re sorry you didn’t like the RC Bulldozer. Unfortunately the Huina Bulldozer is mostly plastic. We do sell a hydraulic all metal bulldozer but it’s a lot more expensive.
We’re sorry you were disappointed. If you’re wanting all metal, the Huina 1580 excavator is the best mid-range RC model. If you’re interested please contact us and we will deduct be price of the bulldozer from the metal excavator.
Kind
Stuart
Xtreem RC
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