I have used the products for a while and like them. But then they sent me the wrong item and I needed to contact their customer services. Their customer services is non-existent. This pr... Ver mais
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Leia as opiniões dos outros
Yao secrets, de producten zijn prima. Helaas begin er niet aan je krijgt ongevraagd bestellingen thuis. Elke maand sturen ze automatisch producten af en halen het geld via paypal van je rekening af. I... Ver mais
Where have these fermented rice water bars been all my life?! Just a quick lather transforms my dry, frizzy coils with each wash. Now I flaunt the softest, bounciest curls that gleam with health thank... Ver mais
A empresa respondeu
I have a subscription to the shampoo bars. It has been the best product for my hair type - fine, straight, asian hair. I find my scalp health is better and my hair is much healthier with less breakage... Ver mais
Informações sobre a empresa
Escrito pela empresa
Yao Secret is dedicated to improving and maintaining healthy hair by way of cultural tradition. Inspired by the Red Yao Tribe, bringing you handcrafted natural hair care products made with ritually-prepared rice water in the Longji Rice Terraces.
Informações de contacto
London, Reino Unido
- support@yaosecret.com
- yaosecret.com
3,8
Bom
169 opiniões
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Very easy to use and lasts so long!
I’ve been wanting to make the switch to shampoo and conditioner bars for a while and I came across Yao Secret and decided to try them. One of the best decisions I’ve made for my hair. They’re super easy to use and they last so much longer than traditional shampoo and conditioner. I’ve noticed my hair is lighter, healthier, and overall easier to maintain. I’m so glad I found these! :)
11 de maio de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Hana,
Thank you for sharing your wonderful experience! We’re delighted that making the switch to our bars has been one of the best decisions for your hair. It’s great to hear they’re easy to use and making a positive impact on your hair’s health and maintenance. We’re thrilled you found Yao Secret!
Great product!
I bought it as a gift for my mum, and she absolutely loves it! Also, I love what the company stands for, will be buying again.
30 de março de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Lorenzo,
Thank you for choosing Yao Secret as a gift for your mum! We’re thrilled to hear she loves it and appreciate your support for our values. We look forward to serving you again soon!
The plastic glove is a problem
Although I love the product in itself, I can't get over the fact that it comes with a plastic glove which is supposed to increase the foam.
I quit regular shampoo because of the plastic bottles and now I have to rub your plastic glove over my hair and still add to the worlds plastic problem?
Also: imagine the millions of microplastics on my scalp and in the water afterwards.
It was a real let down to see this lack of awareness at a supposedly natural product.
2 de maio de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Sylvia,
Thank you for your feedback and for sharing your concerns. We understand the importance of reducing plastic use and are pleased to inform you that we have replaced the plastic foaming nets with biodegradable PLA foaming nets. We appreciate your commitment to sustainability and hope this improvement meets your expectations.
Great quality
Excellent quality products! A Real game changer in damaged hair care routine. Will definitely buy again.
31 de março de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Elly,
Thank you for your wonderful review! We're thrilled to hear that our products have made a real difference in your hair care routine. Your support means the world to us, and we look forward to serving you again soon!
My products have not arrived
28 de março de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Lesley,
The shipping number indicates that Royal Mail delivered your package on the 13th of March. Our support team has already contacted you regarding your order, you can reply to their email to get further assistance.
Stopped the itching in my head
Lately I've been feeling my head itching, tried a bar shampoo and two liquid shampoos and the itching didn't went away. I've used the Yao Secret bars two times and since the first time the itching stopped. My curls are bouncy and defined. The conditioner works better than the liquid ones, making it easier for me to comb my curly hair. I also have less frizz and less tangled hairs.
24 de março de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Liliana,
We're thrilled to hear that our Yao Secret bars have provided you with relief from itching and enhanced the beauty of your curls! It's wonderful to know that our conditioner has made combing your curly hair easier, reducing frizz and tangles effectively.
Your experience is exactly what we aim for - to create products that not only nurture but truly transform your hair care routine for the better. Thank you for sharing your positive results with us, and welcome to the Yao Secret family!
We look forward to continuing to be a part of your hair care journey.
Would not purchase again
I used the conditioner and shampoo. I have fine, wavy hair. I found the shampoo hydrating, but I felt a residue on my hair after shampooing, rinsing and repeating. It was okay, but I wouldn’t purchase it again. I did not get on with the conditioner; it took ages to cover my hair, it did not detangle my hair at all, and I felt no hydration.
7 de março de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you for sharing your experience with our shampoo and conditioner. We truly value your feedback and are sorry to hear that the products did not fully meet your expectations, especially regarding the residue from the shampoo and your experience with the conditioner.
For fine, wavy hair, achieving the right balance of hydration without leaving a residue is essential. We take your feedback seriously and will share it with our product development team for future improvements. In the meantime, you might find rinsing with cooler water can help remove any lingering residue more effectively.
Regarding the conditioner, we understand how important detangling and hydration are, especially for wavy hair. We're sorry our product didn't deliver in these areas for you. Based on your experience, we would be happy to recommend another product from our range that might be a better fit for your hair type and needs.
We're committed to ensuring our customers are satisfied and enjoy using our products, and we'd like the opportunity to make this right.
Thank you again for your honest review. Your feedback helps us improve and better serve our community.
Best shampoo and conditioner, duo ever
I absolutely love this shampoo and conditioner duo not only does it set up perfectly and it allows me to use this product for a really long time without wasting it, but it has made my hair so naturally soft, long and thicker and I love how it it is so natural and gentle on my hair. I would recommend this to anyone that wants healthier hair.
6 de março de 2024
Opinião espontânea
Resposta da Yao Secret
We're absolutely delighted to hear how much you love our shampoo and conditioner duo! It's wonderful to know that not only have you found the setup perfect for longevity and minimal waste, but you've also experienced such positive changes in your hair—making it softer, longer, and thicker.
Our commitment to natural and gentle hair care solutions drives us, and hearing your feedback reinforces the impact of this approach. Thank you for highlighting the benefits you've enjoyed and for recommending our products to others seeking healthier hair.
We're grateful for your support and look forward to continuing to be a part of your hair care journey, helping you maintain those beautiful results.
From thin to thick!
I have thinning hair due to ageing. My hair used to be really thick and wavy and also quite dry due to years of tinting. I let the grey grow out about a decade ago and am now pure white. I've started trying silk pillowcases, head massagers and different shampoos. This one really does seem to work! I am very pleasantly surprised that within a couple of months of using it, my hair actually really truly does have way more body and fullness than it used to! It had been getting thin and shapeless, to the point where I could see my scalp and kept it cut short. Now it looks so good I have had a new haircut so I can grow it out a different shape and give free rein to my natural waves!
The bars are smaller than I would ideally expect, but last very well, at least a month. The shampoo lasts longer than the conditioner. You put them in the net bag and rub over your head. The lather fluffs up pretty fast with the shampoo. The conditioner is a little harder to get creamy, but I find if I wet it first then rub it in the bag for a few moments, it does start producing a milky residue. It works better if I just rub it down the length of my hair. I personally like to rinse my hair with cider vinegar after the shampoo to increase softness. My hair is really silky now, and I feel like I have my "young hair" back again!
26 de fevereiro de 2024
Opinião espontânea
Resposta da Yao Secret
Hi Cathy,
Reading your review has truly made our day! We're overjoyed to hear about the remarkable transformation you've experienced with your hair since using our products. It's heartening to know that our shampoo and conditioner bars have contributed to restoring body, fullness, and embracing your natural waves.
Understanding the journey and challenges that come with changing hair due to ageing, it's wonderful to hear that our solutions have provided you with noticeable results, giving you the confidence to try out a new haircut and style.
Thank you for sharing your detailed routine and tips for using the bars effectively. Your insights are invaluable, not just to us but to the entire Yao Secret community. We're all about embracing natural beauty, and stories like yours inspire us to continue our mission.
We appreciate your feedback on the size of the bars and are pleased to hear they last a good while, providing lasting value. Your method of using cider vinegar as a rinse is a fantastic tip for enhancing softness and silkiness.
Thank you for choosing Yao Secret and for taking the time to share your journey. We're thrilled to be a part of your hair care routine and look forward to supporting you as you continue to enjoy your "young hair."
Shiny hair
Hair definitely has a lovely shine, unusual for someone with bleached hair! Few friends have complimented.
25 de fevereiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you so much for sharing your wonderful experience! We're thrilled to hear that our products have brought a lovely shine to your bleached hair, and it's always great to receive compliments from friends.
At Yao Secret, we strive to work on formulas that enhance the natural beauty of all hair types, including treated and bleached hair. Your feedback is a testament to the dedication we put into our products, and we couldn't be happier to hear about your results.
Thank you for choosing Yao Secret. We look forward to continuing to be a part of your hair care journey and hope to keep exceeding your expectations.
The Fermented Rice Treatment is for real!
First of all, I love that they have free shipping over $27 (not a super high amount like so many companies). They ship pretty quickly, and I am loving the products. I really appreciate the packaging ... Minimal and eco-friendly. I have replaced my keratin/protein treatment (which wasn't doing much) with the Fermented Rice Treatment - I love it. I know the smell is a little weird, but I don't mind! It's what makes it so different (and effective). I have also replaced my other rice shampoo bar (which was irritating my scalp) with Yao Secret's, and I am very happy. Haven't tried the conditioner bar yet (I have curly hair that tends toward dry/frizzy, so I need some serious conditioners!), but I might for non-shampoo days.
18 de fevereiro de 2024
Opinião espontânea
Resposta da Yao Secret
We're thrilled to read your review and so grateful you took the time to share your experience with Yao Secret. It's fantastic to hear that our commitment to accessible free shipping, swift delivery, and eco-friendly packaging aligns with what you value.
We're especially pleased to know that the Fermented Rice Treatment has been a game-changer for you, replacing your previous treatments with success. Your openness to the unique scent and recognition of its effectiveness truly means a lot to us. It's these natural qualities that make our products stand out and deliver the results our customers love.
Hearing that our rice shampoo bar has provided a positive shift for your scalp health is equally rewarding. We understand the unique needs of curly, dry, and frizzy hair, and we're here to support your hair care journey every step of the way. When you're ready to try the conditioner bar, we're confident it will offer the deep conditioning your curls deserve.
Thank you again for choosing Yao Secret and for your kind words. Your support inspires us to continue creating products that not only care for your hair but also prioritize sustainability and the well-being of our planet.
So far so good but I do not like the…
So far so good but I do not like the consistency of the conditioner.
14 de fevereiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you for taking the time to share your feedback with us. We're glad to hear that your experience with our products has been positive so far. However, we're sorry to learn that the consistency of the conditioner hasn't met your expectations.
In the meantime, if you're looking for tips on how to best use the conditioner or if we can assist you in any other way, please don't hesitate to reach out. Your satisfaction is very important to us, and we're here to support you in achieving the best possible hair care experience.
Thank you again for choosing Yao Secret. We look forward to hearing from you and hope to continue being a part of your hair care routine.
What a great product!
What a great product!
I’ve tried dipping my hair in rice water and it did nothing but feel weird and leave a horrid smell 😂 These shampoo and conditioner bars actually leave my hair feeling smooth, easy to style and smelling delicious! Would definitely recommend 💞
29 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
We're so glad to hear that our shampoo and conditioner bars have made a positive difference for your hair! It's wonderful to know they leave your hair feeling smooth, easy to style, and smelling delicious. Thank you for sharing your experience and for your recommendation. We truly appreciate it and look forward to continuing to be a part of your hair care routine. 💞
A game changer!
I recently tried Yao secret's rice water shampoo and conditioner bars, and I'm beyond impressed! My curls have never been more defined and hydrated. I'm thrilled with the results, and I highly recommend Yaosecret to anyone looking for quality hair care products.
18 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you so much for your wonderful review! We're ecstatic to hear that our rice water shampoo and conditioner bars have brought such impressive results to your curls, providing definition and hydration. Your recommendation means a lot to us.
We're thrilled to have you as part of the Yao Secret family, and we look forward to continuing to provide you with quality hair care products.
Yao secret... Fab for fine hair!
I have very thin fine hair and I find that this shampoo and conditioner is so good for my strands. It's lightweight and I can go longer between washes! Unlike the usual brands I use, this seems to keep my hair looking fresher for longer and it's very very gentle. Would highly recommend.
1 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you for sharing your experience with our shampoo and conditioner bars. We're delighted to hear that our products have been a perfect match for your fine hair, offering a lightweight solution that extends the freshness of your hair between washes.
It's wonderful to know that you've noticed a positive difference compared to other brands and that our gentle formula is working well for you. We truly appreciate your recommendation and are thrilled to have you as part of the Yao Secret family.
Your support is invaluable to us, and we look forward to continuing to provide you with products that keep your hair looking and feeling its best.
Yao's Hair Care Bars - A Game-Changer for Shiny, Healthy Hair!
Yao's shampoo and conditioner bars are a game-changer! Since switching, my hair has never been softer or shinier. These eco-friendly bars gently cleanse, nourish, and last for 100 washes. Say goodbye to frizz and unmanageability – Yao's bars are a hit for all hair types. Join me in the journey to healthier, shinier hair. Grab your Yao Kit now and feel the difference!
9 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you for your fantastic review and for recommending our shampoo and conditioner bars! We're thrilled to hear about the positive changes in your hair's softness and shine. It's great to know that our eco-friendly bars are making such a difference in managing frizz and enhancing hair health.
Your support and enthusiasm for Yao Secret are truly appreciated. We're excited to have you as part of our journey towards healthier, shinier hair.
Amazing products
I tried Yao Secret products and was amazed! The quality and effectiveness of these fermented rice water-based products exceeded my expectations. My hair is visibly healthier and shinier. I also appreciate their commitment to sustainability and support for local communities. Highly recommended!
10 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
Thank you so much for your wonderful review and for recommending Yao Secret! We're thrilled to hear that our fermented rice water-based products not only met but exceeded your expectations. Knowing that your hair has become visibly healthier and shinier is a testament to the quality and effectiveness we strive for.
We're also glad that our commitment to sustainability and supporting local communities resonates with you. These are core values that we hold dear at Yao Secret, and it's heartening to see them appreciated by our customers.
My hair feels stronger, stays frizz-free, and looks amazing
I am thrilled with the results of Yao Secret hair products. My hair feels stronger, stays frizz-free, and looks amazing, achieving both volume and silky smoothness.
5 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
We're so pleased to hear about your fantastic experience with Yao Secret hair products! It's incredibly rewarding for us to know that our products have made such a positive difference, making your hair feel stronger, frizz-free, and giving it both volume and silky smoothness.
Amazing Shampoo/Conditioner Bars
Let me start by saying I have tried a few different brands of shampoo/conditioner bars, and I honestly never liked them. The shampoo never foamed up enough for my liking, and the conditioner didn't make my hair that soft.
BUT I'm so glad I gave these a try! The shampoo actually foamed up, so I felt like my hair was getting a good clean. And the conditioner made my hair super soft, even my husband mentioned it!
I love the fact they come with little bags, I feel like it makes holding onto the bars a lot easier in the shower, it was a nice touch.
I will definitely recommend to my friends.
10 de dezembro de 2023
Opinião espontânea
Resposta da Yao Secret
Thank you for sharing your experience and for giving Yao Secret a chance! We're beyond happy to hear that our shampoo and conditioner bars have changed your perspective on bar hair care products. Knowing that our shampoo provided the lather you were looking for and that our conditioner left your hair super soft, even to the notice of your husband, is fantastic!
We're glad you appreciate the little bags too – we thought they'd be a handy addition for our customers. Your willingness to recommend our products to your friends means a lot to us.
Thank you for choosing Yao Secret, and we look forward to continuing to impress you with our products!
My hair has never been so soft
My hair has never been so soft! It transformed my hair from being super dry, to being so so soft! I’m obsessed.
2 de janeiro de 2024
Opinião espontânea
Resposta da Yao Secret
We're absolutely delighted to hear about the transformation of your hair with our products! Knowing that we could turn your hair from super dry to incredibly soft, and that you're loving the results, is exactly what we aim for at Yao Secret.
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