A bit far from the centre but the house is fully equipped with everything we needed to make our experience very comfortable and enjoyable.
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Leia as opiniões dos outros
Very clean and extremely convenient flat to access everything in London. Old Street station makes it very easy to travel. All appliances work well, good pressure in the hot water for shower. Comfortab... Ver mais
很好的房子非常干净，房东准备了你所需要的一切，生活在这里就像回到自己家一样很方便，交通也很不错，虽然离中心是远一些，但是地铁公车都在5分钟到10分钟之内能到达，当然老公寓也有他的问题，这是很难改变的，比如有时候楼上的活动和声音能听见，然后就是味道有时候窗户没打开的时候会有一些老房子的味道，但适应了就好，我很满意这个房子。
Lovely apartment, the host gave us all the information we needed and checked things were good during our stay. Great location, only a few mins walk to the station and very safe and secure area and b... Ver mais
Informações sobre a empresa
Escrito pela empresa
Your Short Let Property Management Service
Informações de contacto
48 Warwick Street, W1B5AW, London, Reino Unido
- 02045154003
- hello@yourairhost.co.uk
- yourairhost.co.uk
4,8
Excelente
164 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Substandard approach to everything
Stayed at a property that was less than adequate. No vetting had been done to make sure it was suitable for occupants. Previous tenants laundry and bedding left, heating issues, broken windows and doors. Offered an ulterior property of much lesser value than what we'd paid originally. Attempted to resolve issues and received empty apologies and promises. Additional calls made post stay to speak to someone regarding issues again met with promises of call backs and sub standard customer services. I would recommend avoiding properties managed by this company and seek direct let's from owners instead.
16 de maio de 2019
Opinião espontânea
Resposta da Your AirHost
Dear Iaian,
Apologies that you felt that the house was not up to standard. The guest who the booking was made under, called us to address three separate issues. All of these were resolved immediately over the phone, including switching the heating on. No other issues were reported to us until a week after the stay by yourself. We regret that you did not give us a opportunity to fix your concern during your stay. An offer of compensation was made in order to restore your groups faith in our service, however this was declined by yourself.
Warmest regards,
Your AirHost Team
I've had a great experience with this…
I've had a great experience with this company, they communicate well and everything ran very smoothly. I was abroad for a time and thankfully felt safe to leave things in their hands.
12 de fevereiro de 2019
Opinião espontânea
Resposta da Your AirHost
Hi Bob,
Thank you for your 5* review. We love that you are happy with our service so far and look forward to continue working with you and your property.
Best wishes,
Richard
Hosted my first guest
I had a few doubts at first, but just hosted my first guest in my apartment and I’m very happy. The team is really helpful, and setting up my apartment was super quick.
9 de fevereiro de 2019
Opinião espontânea
Resposta da Your AirHost
Hi, Thomas. That is amazing to hear! We hope to manage more properties for you in the future - it's what we love to do!
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