The process for this was so simple and easy to do online. Our first cleaned happened to be whilst we were away on holiday and Joshua was really helpful and accommodating. He let us know when he was ne... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Joshua messaged early to let me know a 2 hour window(no pun intended) that he'd arrive to clean my windows.... most operators just leave you sat in waiting . Arrived when said and cleaned windows ..no... Ver mais
A empresa respondeu
Not only were windows cleaned superbly but the fact that the company texted to let me know they would be coming the following day was very helpful. Joshua rang on the day to give me an appropriate arr... Ver mais
A empresa respondeu
Cancelled the service earlier this year and they’ve turned up twice to clean the windows since! I’m now using a traditional method window cleaner so really irritated to return home and find a local.c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Informações de contacto
Unit 6a, New Market Lane, LS90SH, Leeds, Reino Unido
- Info@yourlocal.com
- yourlocal.com
Our Services
3,6
Aceitável
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Norman did an amazing job on cleaning…
Norman did an amazing job on cleaning my windows and was very nice and polite
9 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased your windows are sparkling. Thank you for your positive feedback!
Joshua cleaned my windows today
Joshua cleaned my windows today. He made a very good job of it.
I'm grateful he managed to do them even though cadent gas are working in the road outside.
Joshua also kept me updated when he would be here
Thanks Joshua
8 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you're happy with the window cleaning service! We appreciate you acknowledging our team's efforts, especially with the roadworks.
Joshua did the best and most thorough…
Joshua did the best and most thorough job we’ve had since using Your Local - thank you!
5 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you had such a thorough and positive experience with our service! Thank you for your feedback.
Resposta da Your Local
Good morning, I am extremely concerned to read your review. If you could please contact us on 0333 000 2012 with some further information we would be very grateful.
Excellent window clean from Joshua once…
Excellent window clean from Joshua once again 😃
5 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted your window cleaning met your expectations. We appreciate your kind feedback.
Joshua always does an excellent job
Joshua always does an excellent job. He even makes sure my front door is muddy paw free.
5 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're happy to hear you consistently have a great experience with our service. We appreciate your positive feedback!
Joshua does a great job of the windows
Joshua does a great job of the windows
Always calls before hand to make sure it ok
5 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're glad to hear our team member does a great job and calls ahead. Thank you for your feedback!
Resposta da Your Local
We're glad you're happy!
Joshua did an excellent job of cleaning…
Joshua did an excellent job of cleaning our windows this morning, thank you
5 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased your windows are sparkling. Thank you for your positive feedback!
Great job on the windows
Great job on the windows. Thank you Joshua
4 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're happy you liked our work. Thank you.
Great friendly service by Joshua today…
Great friendly service by Joshua today thankyou
4 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're happy to hear you received great service. Thank you!
Joshua did a great job of the windows
4 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're happy to hear you had a great experience. Thank you for your positive feedback; we appreciate it greatly.
Joshua did an excellent job of cleaning…
Joshua did an excellent job of cleaning our windows today.
4 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted your windows look excellent. Thank you for your positive feedback!
Started off ok went downhill from there.
Started off ok windows etc cleaned to a decent standard then the service started to go downhill txt messages saying windows will be cleaned today but nobody cleaned them it got to the point I wasn't sure my windows were being cleaned at all yet I was still being charged. I cancelled the service and was promptly(same day) charged full price for half a clean(front only) which was seemingly done the same day I cancelled in heavy rain. £5 refund given when questioned about this but I wont be using this company again and if you're not going to be in during the day to confirm they have been I would advise you don't use them either.
3 de junho de 2026
Opinião espontânea
Resposta da Your Local
Thank you for sharing your feedback. We are truly sorry to hear about the decline in service quality and the issues you experienced with missed cleanings and charges. We acknowledge your frustration regarding the partial clean and the circumstances surrounding your cancellation. Your comments are important to us and will help us improve our service delivery and communication.
Subscription disappeared
I have been using this service since January and had my usual text saying they were calling yesterday, they didnt, when I logged into my account there are no active subscriptions showing, I find this very strange from a legitimate business.
3 de junho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Glenda, we are concerned to hear about the missed call and the issue with your active subscriptions. If you could please contact us on 0333 000 2012 with your details we will investigate this further and arrange for our cleaners to get our to you as soon as possible.
Many thanks
This review is based on Today's windows…
This review is based on Today's windows cleaned by Joshua. Fantastic customer service. Advised when he would arrive. Listened to what I needed. He has done a superb job I am really happy and would recommend the service.
3 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're so happy to hear you had such a positive experience with our service. We appreciate your kind words and recommendation!
Just no response or reply from online…
Just no response or reply from online messages or via emails.
Help just isn't there for some reason?
26 de janeiro de 2026
Resposta da Your Local
Good morning Paul, I am truly sorry for the lack of response. We are actively investigating this issue and a member of our customer relations team will contact you shortly.
Many Thanks
Joshua he did his job well and was…
Joshua he did his job well and was friendly and punctual
2 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're happy to hear our team member was friendly and punctual. Thank you!
I.have complained the last time they…
I.have complained the last time they mever did the back not just mine there.wete others i was going to cancel but Joshua who is lovely the last time the back were cleaned it was.him he deservesa medal for that the weather.was hailstones and blowing a gale but he carried on i wish all workers.were.like him
2 de junho de 2026
Opinião espontânea
Resposta da Your Local
We appreciate you sharing your experience Patricia. We are glad to hear about the excellent service you received from Joshua. We value your feedback and will share your kind words with our team.
First time having the windows cleaned
We have had our windows cleaned for the first time and the lad who did them Jordan did a fantastic job he was very polite and friendly and courteous 10 out of 10 I think
1 de junho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted to hear you had a fantastic first experience with our window cleaning service! We appreciate your kind words about our technician's politeness and professionalism. Thank you for your feedback.
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